"Because I Said So" | The lowest common denominator of communication

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13d ago 11:13

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How do you handle your authority being challenged under stress? Even minor communication missteps in high-pressure environments like medicine can create lasting rifts and missed details. While the instinct to push back is strong, it's rarely the best response.

We share a story of miscommunication between a resident and a nurse, highlighting the importance of humility and inquiry in clinical settings. We examine why leading with curiosity instead of ego can save time, build trust, and improve patient care.

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We Discuss:

Because I Said So
Cherubic Buddha vs Grumpy Gravel
You May Feel Frustrated, That's OK
Pushing vs Pulling
Tell Me What You're Thinking
The Three Reasons Why a Nurse Might Question a Doctor's Order
Why Inquiry Saves Time and Improves Care
The Other Person's Special Knowledge

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