Owners Mindset: Getting Programmed for Customer Success

This Old New Business with Jeff Korhan

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8+ y ago 28:42

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Chris Brogan has worked with some of the biggest brands, like Disney, Microsoft, and Google. He is also the CEO of Owner Media Group, a sought after public speaker, and the New York Times bestselling author of eight books and working on his ninth, How to Win. Brogan provides education and tools to help you make your life and your business thrive, by teaching you which actions will get you what you want.

Chris Brogan believes our core duty as owners is to serve. That mindset can belong to the owner of a business or any of its team members that buy into the mission.

Here's how he breaks is down.

#1 - Take Ownership - Assume responsibility for preparing and programming your business and life.

#2 - Take Action - Make those plans actionable and execute them.

#3 - Make Content - Tells stories that connect people with how you serve.

#4 - Nurture Community - Help people do more of what they want to do.

#5 - Build a Marketplace - Deliver value that earns you the right to sell to the people you serve.

Show Notes:

For detailed show notes and relevant links to additional resources and tools from Chris Brogan, go to Owners Mindset: Getting Programmed for Customer Success

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