Episode 5: Living through Change

Lead. Travel. Pray.

https://s3.us-east-2.amazonaws.com/ltppodcast/Ep5_changeLeadership.mp3

No takers on leading change?

CEB Research – https://www.cebglobal.com/insights/change-management.html

What tools or models do you think are most helpful to people leading change?

• Kotter’s Change Leadership model
  • Kotter book – Our Iceberg is Melting
  • Kotter book – XLR8 (Accelerate)
• David Rock’s SCARF model – video overview

When you see someone who just has a knack for championing change, what characteristic/trait sticks out to you? (What makes them great?)

• Flexibility
• Curiosity
• Passion
• Authenticity
• Aware of stakeholders

What are often overlooked execution strategies leaders miss as they get wrapped up on “doing the change”?

• Celebrating small wins
• Anticipating resistance – more info on Pre-Mortems
• Slow down to move fast – aligning on the front end
• Knowing when it’s ok to direct change vs allow for more collective intelligence/wisdom of the crowd – Kerber and Buono research (this is a bit more academic but good stuff)

How can the leader solidify the change in the culture?

• Provide opportunities for 2-way conversation with employees
• Communicate, communicate, communicate
• Reward the right behaviors
• Modeling what you want to see in others
• Select people who align with and advance the culture you are building
• Know when to change talent on a project team to reinvigorate a change

What strategies do you use to personally cope with change?

• Reminding myself that it’s usually not as bad as I assume it will be
• Focus on gratitude even in the midst of pain
• Not ignore our feelings
• Giving up control
• Being intentional about how you are spending your social time and making sure you are not isolating yourself

How do you help those who struggle with resistance to change?

• Demonstrating empathy
• Not passing judgment when someone is struggling
• Provide personal examples
• Change style indicator – brochure
• William Bridges’ transitions model

What change books and resources have been helpful?

• Simon Sinek’s Start with Why – TEDx video and book
• Chip and Dan Heath’s Switch
• Daryl Conner’s thought leadership
• Vital Smart’s Influencer model – complete form to unlock free resources
• PROSCI
• Association of Change Management Professionals

It seems like all industries, fields, even hobbies are changing a lot based on digital and other trends. How do you stay on top – or in front, when possible – of these changes?

• Think of other ways to do things you do today especially ways to use digital tools differently
• Twitter and LinkedIn helps connect global thought leaders
• Conferences or Professional development sessions and organizations
  • DisruptHR

BONUS!

Girls’ Trip Elephant Adventure pictures – Sandy on an elephant at the Indianapolis Zoo