What is engagement, and why does it matter? Join our podcast series to hear from experts across government, nonprofits, and academia as they share stories, tips, and best practices. Get inspired and discover how geography and GIS can be used to gather feedback, involve stakeholders, and drive sustained collaboration and engagement in the communities we serve.
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The Member Engagement show is the podcast for anyone tasked with boosting retention, gaining new members, and deepening member engagement for associations and organizations. Guests share expert advice on the many facets of building and providing ongoing value to association members. You’ll come away from each episode with strategies proven to transform your organization.
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Empowering people to engage respectfully and effectively with regional Australians during the energy transition
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Join us at the intersection of artistry and engagement! Life Coach and Singer Songwriter Daniel Mandel interviews artists and creative folks to shine a light on the importance of authentic self-expression and engagement. Daniel's purpose is to stimulate curiosity that will lead to play so that we each get to live our most meaningful adventure! I am a Creativity Coach and I’m the chief encouragement officer! I work with people as creators and artists to generate change through curiosity and i ...
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Tue Gutes und rede darüber. Prominente sprechen über ihr gesellschaftliches Engagement. Prägnante Ansichten, relevante Informationen, leicht und locker präsentiert - das alles bietet der Podcast von misereor „Mit Menschen". Radio- und TV-Moderator Jan Malte Andresen, Hörerinnen und Hörern von WDR 2 bestens bekannt, spricht in den jeweils etwa 45-minütigen Beiträgen mit prominenten Gästen zu aktuellen Themen der Gesellschaft. Dabei ist der Blick über den Tellerrand - und damit auch zu Mensche ...
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The movement for employee engagement. Committed to the idea that there is a better way to work, a better way to enable personal and organisational growth.
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How do the world’s biggest sports, teams and advertisers engage fans? And what are the secrets to monetizing the world’s most in-demand audiences? The Fan Engagement Podcast, by Genius Sports, brings you in-depth conversations with the smartest minds in sports marketing. Our host, award-winning journalist Megan Cain, quizzes senior leaders from brands, rights holders, betting companies, broadcasters and more to bring you actionable insights on fan engagement.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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We discuss 5 questions in about 10 minutes because leaders know how to be concise! Questions are centered on team engagement and leadership principles for leaders of all experience levels.
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The Non-Skinnerian Podcast: Where Behavioral Economics and Gamification Redefine Engagement and Motivation
Roman Rackwitz
...where Behavioral Economics and Gamification Redefine Engagement and Motivation. You might be wondering—what exactly do we mean by 'non-Skinnerian'? Well, instead of relying solely on rewards and punishments to drive behavior, we delve into the rich and nuanced world of behavioral economics and gamification. We explore how understanding human psychology—our quirks, biases, and intrinsic motivations—can lead to far more effective and sustainable strategies for engagement and motivation.
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Inspiring teachers one bass drop at a time.
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Listen to this podcast to learn about B2B Sales productivity tips, tools, news, & other relevant information to professionals interested in sales productivity, demand generation, & more. Learn More: //www.koncert.com
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Our Podcast is everything to do with Positive Engagement. It covers a range of stories Simon shares, based on his own experiences.
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Podcast by Engagement International
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Digital Engagement podcasts from LivePerson will help you stay up-to-date with the latest trends in the digital engagement space while showing you how to drive tangible business value and create meaningful connections with your customers.
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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
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This podcast is about consulting digital marketing and personal development
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Welcome to the first episode of Rincon Elementary School’s Family Engagement Podcast.
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An interactive intentional community dedicated to helping people foster a deeper relationship with Jesus Christ by engaging art and entertainment through the lens of the Gospel.
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Take learner engagement to the next level with the latest in research and applications for students at all ages, levels, and environments. In this podcast, we talk with leaders in the field of learner engagement research and application to bring you advice for how to increase learner engagement to improve student outcomes.
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Not to Condemn the World, But to Save It
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Wir machen das soziale Engagement der Jugend im Roten Kreuz und Jugendrotkreuz sichtbar! Im Podcast berichten wir über soziale Projekte und Initiativen der Jugendlichen. #getsocial
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Upshot.ai is an omnichannel, customer engagement and gamification platform. With our passion for transforming business with customer engagement and gamification, we take ownership and obsess over every minute detail. This podcast is dedicated to helping business owners, marketers and product managers to understand the art of creating great customer experiences.
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The NDM recognises that public engagement is vital in order to educate, inform and build a relationship with the community. Our scientists are actively engaging in open discussion, and meeting people to debate, listen and learn.
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Prepare to be captivated as "50 Shades of Engagement" peels back the layers of relationships, exposing the vulnerabilities, joys, and complexities that lie within every real relationship. Get ready for an emotional and enlightening journey that will leave you pondering the depths of the human experience, and the true meaning of engagement.
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Engagement Express is a podcast series for HR, engagement and communication professionals. Hosted by Kate Isichei, this podcast provides inspiration and tips on how to build and increase engagement in your organisations. Kate is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led h ...
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Customer Experience & Employee Engagement
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I’m Dr. Timothy Hatcher. My wife Lynley and I have served with Wycliffe Bible Translators for 25 years. Working in Bible translation globally, we have discovered tools that leaders can use to help their people connect with the Bible. This podcast explores insights from our experience and research in the topic of Scripture Engagement.
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By Glen Pearson
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Samen werken aan een betere wereld is eenvoudiger vanuit een werkklimaat dat inspireert, ontwikkelt en engageert. Met dat doel hebben we de 4 principes van Art of Engagement geformuleerd: Draag bij aan het grotere geheel, Toon moed in duidelijke keuzes, Wees transparant en duidelijk, Luister en geef ruimte voor groei. De 4 principes beschrijven hoe je zelf kunt bijdragen aan een open en betrokken organisatie. In deze podcast-serie spreekt Talitha Muusse met interessante gasten over The Art O ...
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This podcast is all about everyday life experiences in the now. Guests will be invited to speak of their own life experience and give insightful advice of what they learned and gained.
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Customer Engagement Radio
Ray Stendall chats with Shep Hyken, Marshall Goldsmith, Jill Konrath with inspiration from Steve Jobs, Zappos, Nordstrom, Walt Disney, Lexus, Ritz Carlton
Business Solutions
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Welcome to Brewing Engagement, the podcast that delves deep into the world of workplace culture, employee engagement, and corporate communication. Join us as we explore practical strategies, share expert insights, and discuss industry trends aimed at fostering a more connected and engaged workforce. Each episode features engaging conversations with industry leaders, HR professionals, and experts in employee engagement. Whether you’re a manager looking to improve team dynamics, an HR professi ...
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Author Joi-Marie McKenzie kicks off season one of The Engagement Game podcast in celebration of the paperback edition hitting shelves. In six episodes, Joi-Marie delves even deeper into the books' themes, tapping experts, friends and strangers to join her. Pick up a copy of The Engagement Game now in paperback and hardcover wherever books are sold.
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This podcast features higher ed faculty and course designers using creative approaches to enhance students’ learning experiences and turn engagement “ON”
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Welcome to the Rules of Engagement Podcast, the podcast dedicated to political engagement brought to you from Voting Counts! Voting Counts is a simple, unbiased political resource that helps you make informed decisions when voting. Visit our website: www.votingcounts.org.uk Follow us on twitter: @VotingCountsUK
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We talk won two veteran teachers on their take about students and how they have and have not changed over the last forty years. Cover art photo provided by Nathan Anderson on Unsplash: https://unsplash.com/@nathananderson
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It is my great pleasure to publish this weekly podcast that supplements my book "Hacking Engagement". Listen and get creative ideas on how to engage students tomorrow! Please visit my website: http://jamesalansturtevant.com/ And...for a cornucopia of teacher empowerment resources, visit: http://hacklearning.org/
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Insights is an original series from Emplify that explores extraordinary advances in people performance and business outcomes through workplace science and...well, insights. You’ll learn from Emplify CEO and Co-Founder Santiago Jaramillo as he discusses culture and engagement - and takes a deep dive into the specific questions that are top of mind for people-first leaders. Nicole MacLean, Director of Relationship Marketing at Emplify, will be your guide as we learn from Santiago on how to bre ...
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In this Podcast I review the different most compelling aspects of the documentary Kids and Money
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The VSCA Professional Development team is excited to offer a series of podcasts to provide support and encouragement to counselors.
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Raymond Pouncey is a Youth Fire Setter Engagement Specialist, who works with youths to help them identify their involvement with arson and fire setting activities.
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Generate more gifts with less money and reduced resources with Engagement Fundraising. Join Greg Warner as he cuts through the noisy and confusing echo chamber of fundraising philosophies to help you become more efficient and effective generating more major and legacy gifts. Presented by MarketSmart, LLC. Learn more at www.imarketsmart.com.
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Insights and trends relevant to stakeholder storytelling, branding, video production, photography, content marketing and edutainment hosted by the award-winning creative team at The Art of Storytelling Inc. Your story. Our mission. Visit AOS to learn more: https://www.theartofstorytelling.com
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Outback Talks: The Employee Engagement Podcast is a monthly audio resource for HR and business professionals who are interested in building better corporate teams. Each podcast features an interview with an expert, to bring you practical tips and tricks you can use around the office, at your next team building event, or your upcoming training seminar. Learn more at http://www.outbackteambuilding.com
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Once upon a time in the digital expanse, there was a gathering of minds so vibrant and electric it could only be described as The Quest for Epic Engagement. Picture this, my friend: an enchanting corner of the internet where the air crackles with creativity, and the voices of the most innovative coaches and creatives share their unique secrets for captivating audiences. This isn't just any podcast, grasshoppers. It's a veritable roundtable where each guest brings their own flavorful ingredie ...
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This podcast is for all of the believers who are trying to figure out how to engage in the world without losing their faith. Support this podcast: https://podcasters.spotify.com/pod/show/cultureengagementpod/support
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SF City Hall Photographer is a professional wedding photographer specialized in capturing elegant and timeless wedding moments in one of the most beautiful places in the world: San Francisco City Hall and the surrounding Bay Area.
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Radio Show 569: Utilising Humanised Technology to Improve Employees’ Psychologic
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Guest: Abeer Albashiti: Founder of Larimar Abeer Albashiti is the founder of Larimar, a startup that aims to fuel empathy through AI, coaching, and mentoring. She is a mentor at Bridge for Billions and brinc accelerators. Before being Larimar’s founder, Abeer was an instructor at Luminous Education and was responsible for delivering social science …
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Creative Engagement Storyteller Alice Fernbank
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Engage with us via Text Message! My guest this episode is Storyteller Alice Fernbank. I was so delighted to reconnect with Alice in a new cohort of the PathMakers workshop offered by Kath Burlinson. Alice and I initially met at a Discipline of Freedom artist workshop in France many years ago. One magical element of Alice's storytelling is that she …
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In this episode, Dr. Michelli delves into the profound role that gratitude plays in both personal well-being and business success. Reflecting on the insights of author Melody Beattie, he emphasizes how gratitude can transform the mundane into the extraordinary, turning everyday interactions into opportunities for meaningful connections. Dr. Michell…
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Association Learning Best Practices with Blue Sky eLearn
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In this episode of The Member Engagement Show, we explore educational trends and best practices for associations, as well as Learning Management Systems (LMS) with two fantastic guests from Blue Sky eLearn: Chief Revenue Officer Mark L. Jones, CAE, and VP Association Solutions Liam O’Malley CAE, PMP. We cover all things related to empowering associ…
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“Discussion not Division” - Sharing the Blueprint of Hay’s Community-Led Process with Ali McLean and Kate Hook
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The phrase “If you are not at the table, you are probably on the menu” emphasizes the crucial role of community involvement in decision-making. Communities understand their own needs, aspirations, and dynamics best, and because no two are alike, their participation is essential for any project's success. In this episode, Wendy Agar chats with Ali M…
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Strengthening Democracy with AI and Critical Thinking
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Breaking the Rabbit Hole: Strengthening Democracy with AI and Critical Thinking In today’s episode of Breaking the Rabbit Hole, we explore a groundbreaking intersection between psychology, technology, and democracy. Imagine an AI powerful enough to change deeply held conspiracy beliefs – and the impact that could have on society. Join us as we unpa…
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Bill Parker and Travis Peterson, both GIS Supervisors with Pacific Gas and Electric (PG&E), share how they are driving collaboration across teams, departments and lines of business with GIS.Esri による
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Kinderhospize, Nächstenliebe und globale Solidarität In dieser Folge von „Mit Menschen“, dem Podcast von MISEREOR, spricht Moderator Jan Malte Andresen mit Susan Link, der bekannten Moderatorin aus dem ARD-Morgenmagazin und dem Kölner Treff, über ihr Engagement als Botschafterin des Bundesverbandes Kinderhospiz e.V. Susan Link erzählt, wie Kinderho…
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#13 Jasmine McCrawford, Jacksonville Jaguars — “We've lowered average season ticket member age by 10 years"
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Jasmine McCrawford is Director of Brand & Strategic Initiatives at the Jacksonville Jaguars. One of the NFL's youngest teams, the Jaguars are executing a bold strategy to reach and engage fresh audiences in ways other teams haven't yet dared. The most-travelled NFL team, with a decade of international games at Wembley Stadium in London, the Jags pu…
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Radio Show 568 : The Seven Action Principles for Building and Regenerating Teams
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Guest: James Scouller: Executive Coach and Author Did you know that research shows 75% of business teams fail? We struggle to form teams. Why do we find team building so hard? This question has driven James Scouller, an executive coach and celebrated author, throughout his 45-year career. Having led three international companies as CEO for 11 years…
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Elevating Employee Wellbeing: The Key to Workplace Success
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In this episode, Dr. Michelli explores the intricate dynamics of hybrid and remote work environments and their impact on employee well-being. Citing recent Gallup and Workhuman research, he underscores that while flexibility is cherished, it alone does not guarantee enhanced employee satisfaction. The cornerstone of thriving remote teams lies in cr…
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Radio Show 567 : Owning and Elevating Your Work Experience
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Guest: Elizabeth Lotardo: Author of ‘Leading Yourself’. Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself, has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now. With an undergraduate degree in a…
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Creative Engagement Singer Songwriter Christine Sparks
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Engage with us via Text Message! It is so wonderful to include my guest, my friend, Singer Songwriter Christine Sparks! I have known Christine for many years since we have both attended many Discipline of Freedom workshops and are now in our 2nd PathMakers workshops. Christine shares her experiences in creativity with music, visual art and video. C…
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Using Community to Generate Revenue and Sponsorship with TD SYNNEX
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In this episode of The Member Engagement Show, we talk with Angela Costa, TD SYNNEX Marketing Strategist, and Kendrick Johnson, TD SYNNEX Digital Marketing Specialist about how to strategize and set up your community to attract sponsors and generate content and value for members. It’s a great listen for any association interested in monetization an…
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The Power of Product Knowledge: Mastering the Basics
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In this episode, Dr. Michelli reflects on a pivotal experience that reshaped his approach to customer service training while working with Godiva's retail team. The realization struck during a disappointing lunch at a new restaurant, where the server needed more essential product knowledge about the menu items. This highlighted a significant oversig…
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Jamahl Waddington - The Critical Role of Land Agents in Building Social Licence During the Energy Transition
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In this episode, we sit down with Jamahl Waddington, Head of Infrastructure Advisory at JLL. With over 25 years of experience delivering land for large-scale infrastructure projects, Jamahl has a wealth of knowledge, valuable insights and real-world stories to share! Joining Wendy Agar, Jamahl discusses ‘what’s essential right now’ from a land liai…
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Radio Show 566: “The Art of Talking Turkey” Building Bridges Between Generations
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Guest: Michelle Pascoe: Founder and CEO of Optimum Operating Procedures and Services Michelle Pascoe grew up on a Turkey farm in Australia and was educated at a bush school with one room, one teacher, and 10 students. However, nothing has kept Michelle from achieving the best and building one of Australia’s most respected training and research busi…
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Tis the Season: Scaling-up for Consistently Memorable Holiday Experiences
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In this episode, Dr. Michelli discusses strategies for businesses to manage the holiday shopping season, ensuring both temporary and permanent staff deliver consistent, high-quality customer experiences. As holiday shopping begins earlier each year and represents a substantial portion of annual revenues, it's crucial for companies to prepare their …
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Radio Show 565: KIND: The Quiet Power of Kindness at Work
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Guest: Graham Allcott: Author, Speaker and Entrepreneur Graham is the author of multiple books, including the global bestseller How to Be a Productivity Ninja. His latest book, KIND: The Quiet Power of Kindness at Work, focuses on why organisations with kinder, more human-centred cultures are ultimately more successful. He is the founder of Think P…
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Transforming Service into Experience: The Power of Personal Connection
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In this episode, Dr. Michelli examines the profound impact of exceptional customer service that transitions into unforgettable customer experiences. He shares a compelling story from Capital One, where a simple customer service interaction was transformed into a memorable experience that resonated deeply with the customer. The story revolves around…
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Creative Engagement Author Charles Smith Round 2
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Engage with us via Text Message! My guest Author Charles Smith returns for his 2nd Creative Engagement interview. Charles and I met at a Billy Gathering several years ago. We discuss Charles' recently published short story, The Silver Ring and Charles reads an excerpt from a new story called the Serpent Pool. You can also travel back in time to hea…
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AI, Privacy, and Security for Associations with Amanda DeLuke
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In this episode of The Member Engagement Show, we speak with Higher Logic’s Senior Privacy Analyst Amanda DeLuke about much-talked-about concerns around AI, privacy, security, and data protection. Topics covered include: What is ISO and SOC2, and why are they important security standards? The latest AI and privacy trends. How to approach AI at your…
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Cathy McGowan: Supporting grassroots community change & choices during the energy transition
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In this inspiring episode, Wendy Agar sits down with Cathy McGowan for a candid conversation about the energy transition and how it’s impacting regional communities. While some have found the transition challenging, there are shining examples where local leaders have united their communities and developed strategies to ensure a prosperous future in…
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Radio Show 564: Seven Practices Every CEO Needs to Master
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Guest: Patrick Thean: CEO Coach and Bestselling Author Patrick is the bestselling author of Rhythm: How to Achieve Breakthrough Execution and Accelerate Growth, and now, he’s here to talk about his latest book, The Journey to CEO Success: 7 Practices for High Growth Leadership. This book distills over 20 years of his executive coaching experience, …
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Consider Pivoting When Stressed | Toby Mildon
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Toby Mildon Meet Toby Mildon, Workplace Inclusion Architect and Founder of Mildon, a consultancy dedicated to helping organizations create inclusive environments where every employee can thrive. With a personal background in disability and a professional career that spans roles in technology and inclusivity, Toby has worked with major organizations…
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The Truth About Customer Experience: It’s the Journey, Not Just the Touchpoints
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In this episode, Dr. Michelli explores the nuanced insights from a pivotal Harvard Business Review article on customer experience management. He discusses how traditional transactional touchpoints may not fully capture the essence of customer engagement and can sometimes mislead businesses about their performance. The article highlights that organi…
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Collaborating to Improve Communities with GIS
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George Nikokiris, a GIS Specialist with Abonmarche Consultants, shares how his team is collaborating with communities large and small across northern Indiana to map their water supply lines to root out lead.Esri による
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Radio Show 563: How Do We Recruit The Next Generation of Staff?
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Guest: Hannah Dannecker: Managing Partner of Better Together Group Hannah MacDonald Dannecker is here to connect. She connects companies to the employees they need. Candidates with the jobs they are desperate to get and people with the information they can use to help them make the best decisions they can. In this podcast episode, she will be shari…
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Koncert's AI Parallel Dialer: Making More Calls, Closing More Deals
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Frustrated with cold outreach? Hear how Koncert's AI-powered dialer is transforming sales. Discover how its AI Parallel Dialer enables multiple calls at once, boosting prospect connections. Learn how automated workflows simplify campaigns, leading to increased sales. Tune in to revolutionize your sales process!…
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Are you curious if those brain training games, like Nintendo's Brain Age, actually deliver on their promises? Our latest episode takes a deep dive into the science and psychology behind these popular games, revealing the myths and truths that can impact your cognitive health. Don't miss out on this podcast that challenges the status quo of brain tr…
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How Mobile Apps Are Revolutionizing Member Connections with Michael Jones
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Our guest this episode is Michael Jones, VP of Mobile Technologies at Results Direct. Results Direct helps associations leverage mobile apps and engagement trends to enhance member communication, engagement, and retention and improve the member experience. Results Direct is a longtime partner of Higher Logic and partnered with us to create Higher L…
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Creative Engagement Songwriters Eva Hillered & Patrick Rydman
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Engage with us via Text Message! For this Special "Double" episode my guests are Eva Hillered and Patrick Rydman. They are both performing Singer Songwriters, Musicians, Theater Makers and as we discuss they are Songwriting Retreat Facilitators! I had the privilege of attending this summer's retreat on the Greek Island of Crete. You'll hear us disc…
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It's Not Just Who You Know: Building Deeper Connections for Success
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In this episode, Dr. Michelli delves into the art of relationship-building, challenging the traditional adage with a nuanced approach: “It’s not what you know OR who you know. It’s what you know ABOUT who you know and what they know about you.” He discusses the importance of not only forming connections but also deeply understanding and being under…
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Agriculture Meets Energy Transition with Carly Burnham (Voices from the Regions Series)
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With the majority of clean energy infrastructure being built in regional Australia—largely on privately owned land—engaging with landholders presents unique complexities. These landholders range from large-scale farmers and First Nations people to those on smaller lifestyle properties, each with their own expectations and needs. In this episode, We…
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Radio Show 562 : Navigating Workforce Transformation with Empathy
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Monday 14th October 2024 Radio Show 562 : Navigating Workforce Transformation with Empathy Guest: Amy Bouque: Chief People Officer at Kelly Amy Bouque is passionate about helping people thrive both at work and in life. As Chief People Officer at Kelly, a global leader in strategic workforce solutions, she leads HR practices for over 5,000 full-time…
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Henning Krautmacher - Philosophische Lebensweisheiten
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Philosophische Lebensweisheiten In der heutigen Folge von „Mit Menschen“, dem Podcast von MISEREOR, begrüßt Moderator Jan Malte Andresen den ehemaligen Frontmann der Kölner Band Höhner, Henning Krautmacher, und die MISEREOR-Expertin Hannah Braucks. Inhalt der Folge: Henning Krautmacher erzählt offen und persönlich über seine beeindruckende Karriere…
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The Success of Your Business Depends on a Single Question: How Do You Respond?
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In this episode, Dr. Michelli explores the impact of leadership perspectives on customer experience, drawing from the philosophical views of Jean-Jacques Rousseau and Thomas Hobbes. He discusses how successful customer experience leaders, who see team members and customers as inherently good, tend to foster more positive and trusting environments t…
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Meet Dona Amelia, Co-founder & Member Service Director at EGN Singapore, Malaysia, and Managing Director of EGN Indonesia. She leads Asia's largest peer network for C-Suite executives and entrepreneurs. Before joining EGN, Dona had an illustrious career as an award-winning singer, actress, DJ, and TV host, where she seamlessly blended her artistic …
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Radio Show 561: The Invisible Edge: Metacognition in Leadership
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Guest: Steve Scanlon: Founder and CEO of Rewire The reason so many top leaders and executives turn to coaching is to effect change. They want different results, and know they need to act differently (and inspire their teams to act differently) to get them. But they are often unaware of the thoughts and feelings that lie beneath the surface, influen…
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The Joy of Production: How Your Enjoyment Makes Your Customers Pay More
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A seller's enjoyment of their craft can significantly influence consumer behavior and choices. Important points include how authentic enthusiasm can enhance storytelling in marketing engage customers and ultimately lead to increased sales. Enjoyment isn’t just a feeling; it’s a powerful tool for sales. When sellers express joy, buyers feel it. This…
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Customer Experience (CX) Day - Celebrating the Power of Partnership
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In this episode, Dr. Michelli discusses his role as a visiting assistant professor of service excellence and announces the new Master of Science in Customer Experience program at Campbellsville University. He recounts his partnership with Dr. Joseph Hopkins, the university's president, which led to the development of this innovative degree program …
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