Denis Barnard's Human Resources Podcast. podcast

Denis Barnard's Human Resources Podcast.

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

約 15 日前22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Denis Barnard's Human Resources Podcast.

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||⫸ Denis Barnard shares his take on the HR Universe; sometimes funny, sometimes serious, but whatever the tone, he keeps it authentic! ⫷|| @GreenRiverTechnology World.Website https://greenrivertechnology.world/

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Denis Barnard's Human Resources Podcast.

updated 約 4 日前

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Denis Barnard's Human Resources Podcast.

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The Pit and the Pendulum 👻🎃 4:04

約 4 日前4:04

4:04

In this 2023 Halloween podcast using allegories derived from Edgar Allan Poe, Denis looks at the pressures that are pushing the HR function and its professionals into crisis, and a key step in how to alleviate the situation. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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Christmas and the Holiday Season 2023 🎇 1:57

約 4 日前1:57

1:57

It’s Christmas 2023, and in a message of seasonal wishes to all his friends and colleagues, Denis sees great hope for HR in 2024 (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE MISSION HR: PART ONE - INTRODUCTION 🕵️‍♂️🕵️‍♀️🤵‍♂️ 5:50

約 4 日前5:50

5:50

PODCAST ONE – INTRODUCTION 1. The title ‘Human Resources’ needs changing to reflect HR’s true role 2. What is HR’s actual task? 3. Institute definitions of Human Resources PODCAST TWO – WHAT DO PEOPLE THINK HR IS ABOUT? 1. Perceptions of HR activities and our reply 2. HR makes the organisational policies and rules. 3. HR is the employees’ champion. 4. HR is about managing the people and hiring and firing them. 5. HR is responsible for employee performance. 6. HR is responsible for absence levels in the organisation. 7. HR takes the lead on organisational culture and morale. 8. HR administers salaries, pension funds, medical insurance, and car fleets. 9. HR organises Christmas parties and social events (and wraps all the presents.) 10. Conclusion (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE MISSION HR: PODCAST TWO – WHAT DO PEOPLE THINK HR IS ABOUT? 10:35

約 4 日前10:35

10:35

The Mission: HR podcast a three-part series based on extracts from Denis Barnard’s book published in 2023. The premise of the book is to open up the discussion on clarifying the role of HR in an organisation, what it should be doing and the outputs to be expected from it. Along the way, it examines current perceptions of the function and suggests an action plan to raise its value all round. PODCAST TWO – WHAT DO PEOPLE THINK HR IS ABOUT? 1. Perceptions of HR activities and our reply 2. HR makes the organisational policies and rules. 3. HR is the employees’ champion. 4. HR is about managing the people and hiring and firing them. 5. HR is responsible for employee performance. 6. HR is responsible for absence levels in the organisation. 7. HR takes the lead on organisational culture and morale. 8. HR administers salaries, pension funds, medical insurance, and car fleets. 9. HR organises Christmas parties and social events (and wraps all the presents.) 10. Conclusion (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE MISSION HR: PODCAST THREE – ACTION! 8:31

約 4 日前8:31

8:31

The Mission: HR podcast a three-part series based on extracts from Denis Barnard’s book published in 2023. The premise of the book is to open up the discussion on clarifying the role of HR in an organisation, what it should be doing and the outputs to be expected from it. Along the way, it examines current perceptions of the function and suggests an action plan to raise its value all round. 1. Roles that HR must fill: Planner Influencer Enabler 2. Areas for execution of the mission: Technology – Workforce Development Compliance Organisational Aspirations (and Obligations) Compensation 3. Actions for the mission: Technology Workforce Development a) Line management development b) Employee development 3. Compliance 4. Facilitate organisational aspirations 5. Performance 6. Compensation (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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A pre-Halloween Tale 2024 🎃 5:30

約 4 日前5:30

5:30

Approaching Halloween 2024, Denis remembers the UK Hurricane of 1987, and the subsequent events of Black Monday, noting that much of the stock markets’ crisis was exacerbated by machine-made decisions. Will Artificial Intelligence prove to be a Trick or a Treat? (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part One - Introduction & The Workforce 5:07

約 24 日前5:07

5:07

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part One - Introduction & The Workforce HR is struggling—burnout, endless new trends, and little clarity on its true purpose. This episode takes a reverse-engineering approach, asking: What outcomes should HR deliver? We break down the essential contributions of the workforce and set the stage for a structured rethink of HR’s role. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part Two - The Key Elements of HR 5:14

約 24 日前5:14

5:14

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part Two - The Key Elements of HR What does HR need to put in place to create a productive and engaged workforce? From compliance and organisation design to recruitment, performance, and retention, this episode outlines the core elements that define effective HR. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part Three - HR Scope & Activities 10:01

約 24 日前10:01

10:01

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part Three - HR Scope & Activities HR isn’t just about policies—it’s about making them work. This episode examines how HR can actively shape compliance, recruitment, development, performance, and workforce well-being to deliver tangible business outcomes. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part Four - The Role of Technology in HR 4:38

約 24 日前4:38

4:38

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part Four - The Role of Technology in HR HR tech isn’t just a nice-to-have; it’s a necessity. We explore the essential tools HR teams need to streamline recruitment, performance management, organisational design, and compliance—plus how AI is changing the game. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part Six - The Future of HR 8:12

約 24 日前8:12

8:12

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part Six - The Future of HR HR has no shortage of work, but is it making a difference? We wrap up the series by looking at retention, workforce data, cost control, and the risk of HR being swallowed by AI—unless it defines its value before it’s too late. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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THE REVERSE ENGINEERING HR PODCAST - Part Five - Measuring HR’s Impact 7:13

約 24 日前7:13

7:13

Human Resources (HR) has no universally accepted purpose or agreed outcomes, meaning that gauging its success or otherwise is also vague. In this six-part podcast Denis Barnard sets out to define these missing links and uses the ‘reverse’ methodology starting with business needs and working back to points where HR should be fulfilling them. Part Five - Measuring HR’s Impact If you can’t measure it, you can’t improve it. This episode lays out a draft practical framework for assessing HR’s effectiveness, covering compliance, workforce well-being, recruitment success, and more. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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🦞 HR and The Kraken🦞 7:21

5 weeks前7:21

7:21

Denis Barnard, HR Tech specialist of GreenRiver Technology World and HRmeansbusiness talks about the steps HR should consider facilitating the increasing trend for Remote Working. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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🌍The Lost World of Human Resources 🌍 11:23

5 weeks前11:23

11:23

The Lost World of Human Resources: In this Podcast I’ll be looking at the various forms of prehistoric life and environments that inhabit the Human Resources Lost World plateau, and how HR software should be accelerating evolution. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…

Denis Barnard's Human Resources Podcast.

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🌍👽The War of the Words 🌍👽 5:52

5 weeks前5:52

5:52

Over the past 12 months there's been a lot of talk about the future of work, some of it designed to make a bigger splash, some of it ill-considered and some of it downright impractical. A lot of it has subsequently been retracted. Denis Barnard gives a cursory glance at some of the things that have been said. (43) Denis (Wallace) Barnard | LinkedIn Website https://www.greenrivertechnology.world/ #HRIS #HumanResources #HRTech #HRSoftware #Podcast #GreenRiverTechnology #leader #leadership…