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コンテンツは Kelly Roach によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Kelly Roach またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal
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1060. Retention Over Acquisition: The Secret to Business Longevity

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Manage episode 440191852 series 1168267
コンテンツは Kelly Roach によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Kelly Roach またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

In this episode of The Kelly Roach Show, Kelly unlocks invaluable insights into customer retention, highlighting how enhancing the customer experience is key to long-term business success. She emphasizes that thriving businesses go beyond merely acquiring new customers—they prioritize retaining them. Kelly dives into actionable strategies that can significantly boost customer satisfaction and loyalty. She outlines four essential steps to reduce customer turnover and elevate retention rates, ensuring clients feel valued and supported right from the start. She also explores the importance of a strong onboarding process, clear communication of the success journey, and delivering early wins—all crucial elements that lay the foundation for lasting customer relationships.

Also in this episode:

  • Balance automated onboarding processes with personal interactions to ensure customers don’t miss crucial information and feel supported.

  • Clearly communicate the success journey and milestones customers expect to achieve, providing a structured plan to reach their goals.

  • Ensure that your actual product delivery surpasses your marketing promises to avoid customer disappointment and foster loyalty.

Schedule a Free Strategy Call with Kelly Roach

Ready to take your business to the next level? Book a free strategy call with Kelly Roach and gain personalized insights to help you scale your business, improve customer retention, and achieve your goals faster. Don’t miss this opportunity to work directly with a top business strategist—click here to schedule your session today!

Bigger Than You: The Entrepreneur's Guide To Building An Unstoppable Team – https://a.co/d/iXvRjR6

Unstoppable: 9 Principles For Unlimited Success In Business & Life – https://a.co/d/bRczBIv

Conviction Marketing – https://a.co/d/feYNnF5

Stay Connected With Kelly Roach:

Instagram | LinkedIn | Facebook | Youtube

  continue reading

1107 つのエピソード

Artwork
iconシェア
 
Manage episode 440191852 series 1168267
コンテンツは Kelly Roach によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Kelly Roach またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

In this episode of The Kelly Roach Show, Kelly unlocks invaluable insights into customer retention, highlighting how enhancing the customer experience is key to long-term business success. She emphasizes that thriving businesses go beyond merely acquiring new customers—they prioritize retaining them. Kelly dives into actionable strategies that can significantly boost customer satisfaction and loyalty. She outlines four essential steps to reduce customer turnover and elevate retention rates, ensuring clients feel valued and supported right from the start. She also explores the importance of a strong onboarding process, clear communication of the success journey, and delivering early wins—all crucial elements that lay the foundation for lasting customer relationships.

Also in this episode:

  • Balance automated onboarding processes with personal interactions to ensure customers don’t miss crucial information and feel supported.

  • Clearly communicate the success journey and milestones customers expect to achieve, providing a structured plan to reach their goals.

  • Ensure that your actual product delivery surpasses your marketing promises to avoid customer disappointment and foster loyalty.

Schedule a Free Strategy Call with Kelly Roach

Ready to take your business to the next level? Book a free strategy call with Kelly Roach and gain personalized insights to help you scale your business, improve customer retention, and achieve your goals faster. Don’t miss this opportunity to work directly with a top business strategist—click here to schedule your session today!

Bigger Than You: The Entrepreneur's Guide To Building An Unstoppable Team – https://a.co/d/iXvRjR6

Unstoppable: 9 Principles For Unlimited Success In Business & Life – https://a.co/d/bRczBIv

Conviction Marketing – https://a.co/d/feYNnF5

Stay Connected With Kelly Roach:

Instagram | LinkedIn | Facebook | Youtube

  continue reading

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