Multifamily investing may seem daunting, but there are many rewards to reap. The good thing about getting into it now is that numerous people have already achieved success. All you have to do is learn from them. You no longer have to go through the same trials and errors to make it big. If you're a multifamily industry professional wishing to grow or aspiring to become a part of this bustling space, you've come to the right place! This is Multifamily Chronicles, the show that brings real con ...
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This is the Solutions by Southwest Utility podcast- a place for multifamily industry conversation, education, and innovation!
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A Fresh Approach To Training And Talent Development In the Multifamily Industry With Lori Agudo
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Whether you’re boots on the ground doing maintenance repairs or in the weeds of people leadership, there is so much to learn in the multifamily industry. And the learning never stops! In this episode of Multifamily Chronicles, Adrian Danila is joined by Lori Agudo, a training and talent development specialist, to introduce her fresh approach to the…
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Lessons In Maintenance Services With Jason Fein Of Camden Property Trust
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Adrian Danila chats with Jason Fein of Camden Property Trust to discuss his journey in maintenance services. He talks about his transition from a mainstream technician to national director of one of the largest companies in the country. Jason discusses how centralized key systems can save homeowners an hour per day and how multifamily owners can ad…
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Empowering The Multifamily Industry One Education Program At A Time With Joelis Barandica-Rodriguez
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Your company can only grow as much as your team. That is why education and training programs are vital, especially in an industry that constantly grapples with changes. As the Regional Education Director, Joelis Barandica-Rodriguez ensures this is fulfilled at CONAM Management Corporation. In this episode, she sits down with Adrian Danila to talk a…
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Skillcat: Pioneering The Future Of Maintenance Training With Ruchir Shah
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Embrace technology, bridge the gap, and empower the future of property maintenance. The future is bright, and learning is the key. In this episode, Ruchir Shah, the founder of SkillCat, discusses how technology is revolutionizing maintenance training in the multifamily industry. He introduces SkillCat's platform that uses simulations, animations, a…
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Centralization And Innovation In Multifamily Maintenance Management With Dom Beveridge
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Proptech and centralization are transforming multifamily maintenance management, and it's interesting how companies are discovering solutions to adapt. In this episode of Multifamily Chronicles, Adrian Danila engages in an insightful conversation with Dom Beveridge, a seasoned expert in the world of proptech and multifamily. They talk about the rap…
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Recruiting Secrets: Creating The Best Candidate Experience In The Multifamily Space With Kane Madsen
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Recruiting isn't just about filling positions; it's about creating an exceptional candidate experience that leaves a lasting impression. By treating people with respect and valuing their worth, we can reshape the future of talent acquisition in the multifamily industry. In this episode, we have the incredible Kane Madsen, Senior Recruiter at Monarc…
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Season 3, Episode 1 | Tell Me Your Story | Adrian Danila
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On this episode of Solutions by Southwest Utility's Tell Me Your Story series, Adrian Danila shares his story and multifamily journey. From Romania to the United States, Adrian's story is one marked by determination, courage, persistence and authenticity. After listening to this conversation, we think you'll leave inspired to never stop giving 100%…
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Improving Company Culture: How To Make On-Call A Positive Experience With Paul Rhodes
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Culture is the foundation of maintenance performance, and a culture of trust is essential to handling on-call situations effectively. In this episode, Paul Rhodes, a Senior Manager for Maintenance Learning at Brookfield Multifamily, talks about on-call situations and the impact of culture on maintenance performance. Paul shares his insights on how …
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Putting The End User First In PropTech: Entrata's Strategy For Success With Virginia Love
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By prioritizing the needs of the end user, companies can build strong relationships, push their products, and create winning strategies in the PropTech industry. As we look ahead to 2023 and beyond, it's important for companies to focus on the key factors that will make management companies a viable partner and stay customer-centric. In this episod…
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Surviving Layoffs And Finding Opportunities In Today's Labor Market With Laureen Kautt
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In today's labor market, there's a significant disconnect between employers and jobseekers. The key to success lies in finding the right opportunity in this dynamic job market, understanding the challenges faced by both parties, and finding the right fit. In this episode, Laureen Kautt, a seasoned Talent Acquisition Partner at Entrata, shares her t…
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Why Real Estate Is Key In Achieving A Financially Secure Retirement With Marco Pfeiffer
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When your income exceeds your expenses, you are financially free. But how can we achieve that? In this episode, Marco Pfeiffer, Financial Freedom Coach, shares how 401(k) prevents you from building cash flow and becoming financially free. He also expresses his insights on why 401K is a scam and investing in real estate is a far superior vehicle whe…
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Company Culture: Filtering Out The Challenges And Opportunities In The Multifamily Industry With Paul Rhodes
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There is a saying that goes, “If you and I exchange an apple, we both have an apple. But if we exchange an idea, we have two different ideas.” That relationship created within a company creates an opportunity to grow. In this episode, Paul Rhodes, the Senior Manager of Maintenance Learning in Brookfield, shares how company culture filters the chall…
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Breaking The Mold: How To Find Success In The Trades With Paul Brunelle
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Success isn't defined by the path you take, but by the hard work and dedication you put into it. Trades and professions offer a valuable alternative to college, with the opportunity to make a meaningful impact in the world and financial stability and growth. In this episode, Paul Brunelle, Chief Engineer at Fairleigh Whit Management, shares his ins…
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Swift Bunny: Employee Feedback Surveys For The Multifamily Industry With Kara Rice And Jen Piccotti
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A true teacher would never tell you what to do. But he would give you the knowledge with which you could decide what would be best for you to do. In this episode, Kara Rice and Jen Piccotti from Swift Bunny share their insights on providing feedback to help the company grow and move forward. Employee feedback survey provides knowledge for leaders o…
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Recruiters In Multifamily: Understanding People Management With Neyda Urias
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Neyda Urias, Talent and Engagement Manager with Dweck Properties, is back in the show for more insights, lessons, and golden nuggets about multifamily. For this episode, she joins Adrian Danila in delving into the intricate and multi-faceted role of property and people management. Neyda highlights the critical role recruiters play in ensuring the s…
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RangeWater: Bridging Gaps Through Communication And Interaction In The Multifamily Industry With Karen Key
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Communication and interaction are the silver thread that holds individuals together. It is these two factors that help bridge gaps in many multifamily businesses. In this episode, Karen Key, the Managing Director of Build-To-Rent for RangeWater Real Estate, shares some experiences on how they manage to bridge gaps in the industry through communicat…
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Cory Executive Recruiting: How To Be A Top Performer In Real Estate With Kelsi Cory
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Keep your head on the game and be a top performer in real estate. But how can you top the leaderboard in this industry? In this episode, Kelsi Cory, the Chief Executive Officer of Cory Executive Recruiting, shares insights on building high-performing teams in the real estate industry. Kelsi also shares her secret in building her business to deliver…
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What The Apartment Maintenance Trade Needs in 2023 With Paul Rhodes
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In today’s episode, apartment maintenance expert Paul Rhodes returns to the show to share valuable insights on the current state of the industry. Paul talks about certifications and what maintenance technicians should have, as well as the current culture of the industry. Paul also gives his suggestions on what needs to change so technicians can bes…
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Building a Strong Maintenance Culture in Multifamily With Josh Hayes
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One of the departments that keep multifamily properties up and running is the maintenance field. Since they are responsible in maintaining everything in order, the right leadership approach and culture must be implemented here. Joining Adrian Danila is Josh Hayes, the Maintenance Regional Service Director with Weidner Apartment Homes. He shares how…
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Creating Better Company Cultures with Mark Cukro
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To hear people say, “be grateful that you have a job,” can be annoying, especially when your workplace is not healthy for your well-being. In this episode, Mark Cukro, the President of Plus One Inc., shares his insights on how to drive employees in the workplace to keep them productive in your business. Mark also speaks from his experience on how t…
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Letting Personal Greatness Shine In Multifamily With Tammy Longo
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Property management usually follows a set path that everyone should follow as they go up the ladder of leadership. Although this is a proven approach, it can sometimes limit them from unleashing their personal greatness. Most of their strengths are set aside and put into the dark. Adrian Danila talks with Tammy Longo, the Regional Sales Executive w…
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Growing Talent: Overcoming The Industry’s Talent Shortage With Chiccorra Connor
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We have reached a point where talent shortage can no longer be overlooked in the industry. Having a company set on supplying this piece is therefore very important. In this episode, Adrian Danila shines the spotlight on Chiccorra Connor. She is the CEO and Founder of Occupancy Heroes Incorporated, a company that, aside from helping owners improve a…
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Winning In Multi-Family Using A Learning-Focused Growth Mindset With Josh Patiño
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Refusing to change and simply settling with the things you are used to hinder you from embracing new opportunities to improve. By having a learning-focused growth mindset, you become more open to positive changes. Adrian Danila sits down with Josh Patiño, Regional Vice President of Sales at Funnel Leasing. They discuss how Josh nurtured such a mind…
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Creating A Better Culture For The Multifamily Maintenance Industry With Jesse Baker
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Despite the challenges we are facing now, there are still many things companies can do to improve and grow the maintenance field for the multifamily industry. Jesse Baker, facilities project manager at Cardinal Group Real Estate Services, joins this episode to discuss what we can do to overcome the current talent shortage, especially in maintenance…
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Overcoming Challenges in Real Estate Recruiting with David Lorenzen
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With all the emphasis on properties, at the end of the day, real estate is all about people. They are the very core that drives you and your business to success in the industry. That is why recruiting the right candidates to support you is very crucial. David Lorenzen, the Senior Vice President of Southcoast Partners, has been successfully matching…
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What The Apartment Maintenance Technician Trade Needs Right Now With Paul Rhodes
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The apartment maintenance technician trade is facing unprecedented challenges right now. Aside from the labor shortage that the industry has been grappling with for some years now, we also have an observable aging of the service workforce. Add to that the challenge of convincing the younger generation that being an apartment maintenance technician …
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Service Team Training: Addressing The Massive Skills Gap In The Multifamily Industry With Mark Cukro
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There is probably not a single service industry that trains its technicians less than multifamily. This needs to change. Mark Cukro is on the forefront of this movement to improve technician training. He created ServiceTeamTraining.com to help service team leads and managers learn how to build effective and efficient service teams. He also runs Mai…
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Building Your Personal Brand In Multifamily With Trevor Park
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Personal branding plays an integral role in the multifamily space, especially with how competitive it is. Being able to stand out from your competition is the key to success. In this digital age, you must know how to use social media to establish your good reputation, make yourself known to your target market, and increase your online presence. Joi…
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Savannah Wheeler On Navigating Through the Multifamily Industry By Leveraging Technology
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Navigating through real estate can be challenging, especially during a market's downturn. But with tools available on hand, it would be much easier to navigate the industry. Adrian Danila welcomes our guest brings a lot of value on technological tools behind the real estate industry. Savannah Wheeler, the CEO of Apartment Snapshot, shares how you c…
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How To Run A Successful Business And Become A Better Marketer With Barbara Savona
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Getting into the multifamily industry might be trickier than it seems. Especially in this new digital age, business owners and investors might need to do more this time to catch up and stay afloat, or even get ahead! In this episode, Barbara Savona shares her journey of getting into project management and eventually building Sprout Marketing, a mar…
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Leadership Is More Than A Title With Tony Sousa
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Multifamily’s “Family”: What You Can Do To Make Your Employees Happy And Stay For The Long-Term With Russ Webb
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Attracting and retaining the best talent is key to success. But why do organizations miss out on keeping their employees happy? In this episode, Russ Webb, executive director of the Bay Area Apartment Association, shares his journey of building an amazing team that led to their organization’s success in the multifamily industry. Russ shares why mak…
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Multifamily Secrets: How To Approach The Shortage Of Qualified Labor And Improve Property Performance With Peter Richter
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In this episode, Peter Richter, Director of Investor Relations and Capital Markets at Interwest Capital Group, shares his journey of getting into the industry in that position. Peter also shares how their company has been managing their assets and approaching a shortage of qualified labor – one of the biggest challenges facing the industry. A short…
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The Power Of LinkedIn In Promoting Your Authentic Self With Steve Wunch
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LinkedIn is a great platform you can use for hiring, promoting company culture, and winning new clients but you need to practice authenticity and transparency. People these days want to connect with people or companies who are real and personal. If you’re not any of those things, you are going to struggle, especially in today’s economy. Join Adrian…
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The Great Awakening: Creating A Workplace Culture Worth Staying For With Bill Nye
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A company’s culture is always a mirror of the leader. Everything starts from the top. So if your boss is a tyrant, you’re going to have a strict and toxic culture. Leaders need to start taking a look at themselves so that they can start cultivating a healthy culture. Because if leaders don’t stop making it all about them, employees will leave. Peop…
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The Employee’s Market: Fixing Employee Engagement With Joe Bailey
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Employee engagement is one thing some C-suite teams don't take as seriously anymore. Remember, we are in an employee market right now, not an employer's market. As a leader, you need to engage with your employees and stick to your word. If you give a survey, don't just pack it up on a shelf somewhere and forget about it. You have to listen to their…
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How To Deal With Talent Shortage And The Great Resignation In Multifamily With Patrick Antrim
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Talent shortage has never been a bigger and harder challenge to address after the Great Resignation. The multifamily industry is one of the spaces where great teams are necessary to achieve success. Getting your desired results would be pretty hard without the right people – or any people at all! In this episode, CEO Multifamily Leadership Patrick …
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Company Building From Scratch During The Pandemic With Jennifer Staciokas
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When COVID-19 hit, businesses were forced to close their doors, some only temporarily while others for good. But in the case of Jennifer Staciokas and her team, they focused on company building even in the middle of the pandemic. She shares with Adrian Danila how they created Western Wealth Capital from scratch in 2020 while dealing with the Great …
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Model The Masters: Building Systems And Processes For Business Success With Jack Daly
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Some of the top businesses have figured out that to be successful, all you need is to follow those who were on the same path as you and have succeeded themselves. This is what Jack Daly calls “model the masters.” A leading sales speaker and trainer with over 30 years of sales and executive experience, Jack has seen some of the greatest teams and co…
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How To Overcome Challenges And Become A Top Organization With Mike Brewer
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How do you define success in your organization? Creating opportunities for those delivering impressive returns to investors, providing growth to employees, and improving the lives of residents is how Radco Companies define success. In this episode, Mike Brewer, the Chief Operating Officer at Radco Companies, shares his insights on helping an organi…
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The Genesis Of Ecodur Roof Coating, Growing A Business At Scale, And Being A Multi-Industry Innovator With Peter Roosen Of Castagra Products
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Ecodur Roof Coating is used by some very well-known companies like General Mills, Tyson Foods, NFL and McDonald’s. What makes this product so special? Joining Adrian today is no less than the product’s inventor, Peter Roosen. In this conversation, Peter shares with us how he came up with the concept of Ecodur and how he and his team at Castagra Pro…
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Team Building Strategies To Level Up Your Company Culture With Tony Sousa
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Your people are one of the most powerful and essential assets you have. By implementing effective team building strategies, you are already securing significant business success. Joining Adrian Danila is Tony Sousa, Regional Manager with Embrey. Tony presents the best practices in employee management, particularly in inviting your people to be vuln…
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Talent Recruitment 101: How To Attract And Retain The Right Candidates With Steven Jenkins
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Business comes down to its people. No man is an island, no matter the industry. That is why your success highly depends on the kind of talent you have on your team. This is very much true in the multifamily space. In this episode, Adrian Danila invites Steven Jenkins to discuss the importance of not only hiring talent but also attracting them. Stev…
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Improving Employee Retention And Satisfaction With Kara Rice
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Even prior to the great resignation, multifamily has experienced employee turnover levels that are about twice as in other businesses. We have somewhat accepted this phenomenon to be normal, but it’s something that’s completely solvable. Kara Rice makes this point in this inaugural episode of Multifamily Chronicles with host, Adrian Danila. A 30-ye…
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Coffee Chats Ep. 4 feat Patrick and Carrie Antrim
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This week on Coffee Chats, Caroline and Christina chatted with Patrick and Carrie Antrim of Multifamily leadership. Patrick and Carrie share their wisdom on what it takes to lead a business and a family together. We talk all things family, balance and multifamily leadership.
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Coffee Chats Ep. 3 feat Carrie Antrim and Women in Leadership
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This week on Coffee Chats, Caroline and Christina chatted with Carrie Antrim, COO of Multifamily Leadership and Co-Founder of Multifamily Women. Carrie shares her multifamily story and what it means to be a mom, business owner, leader and powerhouse in the multifamily space.
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Coffee Chats Ep. 2: Student Housing feat. Wes Deese
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This week on Coffee Chats, Caroline and Christina chatted with Wes Deese, creator of the Student Housing Insight podcast and principal at Providential Student Housing. Wes shares his story and journey within the student housing world!
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Coffee Chats Ep. 1: Introduction to our new series!
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Coffee Chats, co-hosted by Caroline Ferguson and Christina Robinson Race, is a podcast series on our Solutions by Southwest Utility podcast that focuses on relevant conversations in the multifamily space. Each week, Caroline and Christina will sit down together or with a guest to chat about all things multifamily. Grab a cup of joe- or tea if that'…
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Season 2 Ep. 4 Tell Me Your Story | Karla De Jesus
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In this episode of Tell Me Your Story, we sat down with Karla De Jesus, a tenured regional manager who has been in the multifamily industry for 15 years. Karla shared her story and perspective as it relates to helping our on site teams prioritize wellness. We talked about what is and isn't wellness, how to lead with empathy and why having passion f…
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Season 2 Ep. 3 Tell Me Your Story | Britteny Norris
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In this episode of Tell Me Your Story, we sat down with Britteny Norris, a seasoned multifamily leader who has been in the industry since 2010. Britteny sat down with us and shared her story and wisdom as it relates to setting new people in our industry up for success. Bug & a wish, managing with empathy and the importance of praise were our key ta…
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