Building a Strong Maintenance Culture in Multifamily With Josh Hayes
Manage episode 358017376 series 3438512
One of the departments that keep multifamily properties up and running is the maintenance field. Since they are responsible in maintaining everything in order, the right leadership approach and culture must be implemented here. Joining Adrian Danila is Josh Hayes, the Maintenance Regional Service Director with Weidner Apartment Homes. He shares how they address the Great Resignation, employee burnout, and competitive pay. Josh also discusses the importance of effective training programs, the need of certification for service managers, and the best approach in delivering incentives to boost staff performance.
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