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Bringing the Human Touch to a Digital World with Chadd Andre, EVP & GM, Flight Centre
Manage episode 445464254 series 3474086
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🔥 Proudly Sponsored by: Flight Centre
Discover how travel is reinventing itself in the modern age with insights from Chadd Andre, the Executive Vice President and General Manager of Flight Centre Canada. Chadd offers a compelling perspective on the future of travel advisors and how they can maintain their relevance amidst rapid technological advancements. Inspired by his early exposure to the travel industry, Chadd reflects on his journey from accompanying his pilot father on flights to leading one of the largest travel agencies and how those experiences shaped his understanding of the importance of human connection.
Join us as we navigate the transformation of the travel industry, where balancing technology with personal interaction becomes crucial. Chadd highlights how Flight Centre leverages both digital tools and face-to-face relationships to create lasting customer loyalty, even as online platforms dominate the market.
Chadd also highlights how sustainability is reshaping travel, focusing on Flight Centre's initiatives to support local communities and eco-friendly practices. His insights emphasize the travel advisor’s role in guiding consumers toward more sustainable, rewarding journeys through informed decisions and strategic partnerships.
Tune in to hear engaging stories from Chadd's extensive career and how the human touch remains a crucial advantage, enabling travel advisors to thrive by delivering personalized experiences and exclusive access that technology alone can't replicate.
👉 Be sure to check out flightcentre.ca/traveltrends for more insights!
🔥 Season 4 Title Sponsors: Stay 22, TravelAI, Propellic and Northern Soul by Landsby
Season 4 Launched Aug 7th. New Episodes Every Weds! Check out our first 3 Seasons and our Special Hospitality Series with Forbes Travel Guide.
https://www.traveltrendspodcast.com/
章
1. Bringing the Human Touch to a Digital World with Chadd Andre, EVP & GM, Flight Centre (00:00:00)
2. Role of Travel Advisors in 2025 (00:00:13)
3. Balancing Human Connection With Technology (00:07:48)
4. Evolving Role of Travel Advisors (00:13:14)
5. Sustainability in Travel Industry (00:22:00)
6. Sustainability and Overtourism in Travel (00:29:48)
7. Travel Advisors (00:37:58)
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