Episode 35 - COVID-19 Verbiage Skills


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On this Facebook Live series converted into a podcast, Len sits down with Genevieve Poppe to discuss how to talk about teledentistry.

Items that are covered during this podcast include:

- How to present the solution of a teledentistry consult - How to create value for a televisit - How to ask to get paid - Should you be charging for teledentistry

From dental assistant to practice owner, Genevieve brings a unique perspective, and real-world experience from many different aspects of dentistry. Genevieve’s skill in implementing systems for business and team success, along with her ability to develop strong dental teams with excellent patient connection and communication skills, keeps her in high demand. As an EOS implementer, Genevieve helps dental practices end the struggle to execute the change necessary to achieve the results they desire. More simply: Customer Service Maniac, Enthusiastic Change Agent, and New Patient Whisperer.

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