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コンテンツは David Gunther によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、David Gunther またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal
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On Track for 100 x 5-Star Google Reviews in 90 Days

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Manage episode 420077752 series 2923777
コンテンツは David Gunther によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、David Gunther またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

In this episode of The Pilates Business Podcast, our host David Gunther discusses with Tara Smith from Pilates Can their journey towards achieving over 100 5-star Google reviews in 90 days with the help of automation tools like ActiveCampaign and strategic customer engagement techniques.
They recap previous discussions on email automation, the importance of communication cadence, and using SMS to bridge the gap in customer communication. Special guest Adam Tuttle from ActiveCampaign provides insights on creating effective SOPs and the benefits of automating processes wisely.
The episode also covers real-life examples of how adapting automation and communication strategies have led to a significant increase in positive Google reviews. The discussion emphasises learning from past mistakes, the importance of customer feedback, and the role of detailed process documentation in achieving business goals.
Tweetables
“The problem that we've solved here for clinical Pilates studios is that we've had a fantastic relationship with our clientele, but the clientele have not been inclined to do Google reviews. It's just something that they don't really do, unless they have a reason to do that.”
David Gunther – Director Pilates Can / Pilates Business
Get the Full Show Notes
Want access to the full show notes, including links to all resources mentioned during today's episode? Visit https://www.pilatesbusiness.com.au/18
Disclosure
This podcast contains affiliate links. We may receive a commission on products or services that you purchase through clicking these links, at no extra cost to you.

Send us a text

Want to learn more about Pilates Business?
Learn from other business owners and prominent leaders, to benefit your Clinical Pilates Studio business, and your life.
Our purpose here at Pilates Business Podcast and at http://www.pilatesbusiness.com.au is to help you create your Pilates business success.
Are you getting all the shows? Subscribe today!

  continue reading

1. Kicking Off with a Goal: 100x 5-Star Google Reviews (00:00:00)

2. Recapping Previous Episodes: Automation Insights (00:00:40)

3. The Power of SMS in Automation (00:02:14)

4. Learning from Mistakes: A Continuous Improvement Journey (00:03:12)

5. The Importance of SOPs in Streamlining Processes (00:03:40)

6. Real-World Examples: Adapting and Optimising Automation (00:06:08)

7. Replicating the Processes With the Studio Instructor Team (00:09:02)

8. The Journey to 100+ Google Reviews: Successes and Learnings (00:13:54)

30 つのエピソード

Artwork
iconシェア
 
Manage episode 420077752 series 2923777
コンテンツは David Gunther によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、David Gunther またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

In this episode of The Pilates Business Podcast, our host David Gunther discusses with Tara Smith from Pilates Can their journey towards achieving over 100 5-star Google reviews in 90 days with the help of automation tools like ActiveCampaign and strategic customer engagement techniques.
They recap previous discussions on email automation, the importance of communication cadence, and using SMS to bridge the gap in customer communication. Special guest Adam Tuttle from ActiveCampaign provides insights on creating effective SOPs and the benefits of automating processes wisely.
The episode also covers real-life examples of how adapting automation and communication strategies have led to a significant increase in positive Google reviews. The discussion emphasises learning from past mistakes, the importance of customer feedback, and the role of detailed process documentation in achieving business goals.
Tweetables
“The problem that we've solved here for clinical Pilates studios is that we've had a fantastic relationship with our clientele, but the clientele have not been inclined to do Google reviews. It's just something that they don't really do, unless they have a reason to do that.”
David Gunther – Director Pilates Can / Pilates Business
Get the Full Show Notes
Want access to the full show notes, including links to all resources mentioned during today's episode? Visit https://www.pilatesbusiness.com.au/18
Disclosure
This podcast contains affiliate links. We may receive a commission on products or services that you purchase through clicking these links, at no extra cost to you.

Send us a text

Want to learn more about Pilates Business?
Learn from other business owners and prominent leaders, to benefit your Clinical Pilates Studio business, and your life.
Our purpose here at Pilates Business Podcast and at http://www.pilatesbusiness.com.au is to help you create your Pilates business success.
Are you getting all the shows? Subscribe today!

  continue reading

1. Kicking Off with a Goal: 100x 5-Star Google Reviews (00:00:00)

2. Recapping Previous Episodes: Automation Insights (00:00:40)

3. The Power of SMS in Automation (00:02:14)

4. Learning from Mistakes: A Continuous Improvement Journey (00:03:12)

5. The Importance of SOPs in Streamlining Processes (00:03:40)

6. Real-World Examples: Adapting and Optimising Automation (00:06:08)

7. Replicating the Processes With the Studio Instructor Team (00:09:02)

8. The Journey to 100+ Google Reviews: Successes and Learnings (00:13:54)

30 つのエピソード

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