Greatest Hits: Top HR Tips for Orthodontic Practices w/ Alan Twigg

The Orthopreneurs Podcast with Dr. Glenn Krieger

Managing HR in an orthodontic practice is widely acknowledged as one of the most challenging aspects, exacerbated by the pandemic-induced staff shortages. The shortage of skilled team members presents a genuine existential threat to our profession.
The retention of valuable team members is paramount, coupled with the creation of a supportive work environment. However, staying abreast of the ever-evolving HR landscape, state laws, and the constant specter of legal action from dissatisfied former employees is no small feat.
In this greatest hits series episode, I was joined by Alan Twigg of Bent Ericksen & Associates, a provider of comprehensive HR and employment compliance solutions. We discussed various HR issues applicable to orthodontic practices and workplaces in general, exploring strategies to safeguard employers.
Preventing the need to defend against a lawsuit, regardless of its merit, is crucial. As you'll discover, meticulous documentation is invaluable in such situations. It serves as a protective measure in the face of any accusations.
Beyond the legal aspects, there is a need to foster a culture of appreciation within the team. Demonstrating care and acknowledgment towards your team goes a long way in building a positive work environment.
Tune in to gain insights from this HR expert, aiming to equip yourself with knowledge that can enhance your HR management.
Key Takeaways
Intro (00:00)
Who are Bent Ericksen & Associates (00:36)
Biggest changes in the HR landscape over the last years (04:26)
Biggest challenges employers face (04:38)
Sue your boss law and such crazy labor laws (07:43)
Types of labor lawsuits employers face (10:30)
How to protect yourself as an employer from meritless lawsuits (24:21)
Developing an Anti-harassment policy (29:48)
Best practices for hiring and retaining good team members (40:03)
What’s your unique employment proposition? (43:01)
The 5 love languages of appreciation in the workplace (43:59)
Additional Resources

- Email: [e-mail]
- Phone: [phone]
- Website: https://bentericksen.com/
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