082: Tammy Gooler Loeb | Ask Power Questions and Listen Better

The Art of Communication

Are you thinking about the career path you want to take but still cannot figure it out? Do you want to switch careers? Are you wondering why your company keeps on losing employees? Whether you are an employee who wants to start all over again or an employer who wants to retain people, this episode is for you. Tammy Gooler Loeb joins us today to talk about coaching, switching careers, and facilitating better communication with people. Tammy is an executive and career coach, speaker, facilitator, and the voice behind the Work from the Inside Out Podcast.

Volumes up! Dive into this episode and learn from Tammy how we can have better communication by asking power questions and listening better!

In this Episode:

[00:01 - 04:36] Opening Segment

• Boost your EQ by 10% and sales by 20%
• Link below
• I introduce and welcome Tammy Gooler Loeb
• Executive and career coach
• Podcast host
• Speaker
• Facilitator

[04:37 - 14:07] What Coaching Really Is

• Tammy shares her humble beginnings as a career coach
• Started in the community mental health space
• Always interested in helping others figure out their life plans
• She breaks down what coaching is and what it is not
• A facilitator and partner, not an instructor or consultant
• Facilitates growth
• Asks power questions
• Helps people craft plans and goals
• Challenges people to reach their goals
• She walks us through the process of determining a career or life path
• What have you done so far?
• What do you like?
• What are your values?
• How are those values honored or stepped on?
• What lights you up?

[14:08 - 25:53] The Reality of Switching Careers

• Tammy talks about the 2 ways to switch careers
• Apply your current skills to another industry
• Learn a new skillset
• She tells us a story about an individual who switched careers
• From software engineering to affordable housing
• Started volunteer work
• Developed relationships with the community
• Build his knowledge base on affordable housing
• Worked on his comfort level
• Tammy drops doable tips for leaders and entrepreneurs to retain staff
• Check with people regularly
• Follow up with their ideas
• Study great leaders and other role models

[25:54 - 33:52] Better Communication

• Tammy mentions some role models you can emulate
• Warren Bennis
• Peter Drucker
• Bill Gates
• Ask power questions better
• Open-ended
• Not answered with a yes or no or a single word
• Usually a “what,” “how,” and “why”
• Self-reflective
• Listen better
• Ask a great question then just be quiet
• Put yourself in the other person’s shoes

[33:53 - 42:21] Preparation Before Switching

• The most impactful conversation of your life?
• With the director of her graduate program
• Prepared her to walk down her desired career path
• One communication skill you wish you had more of in the past?
• More comfortable in public speaking a lot sooner
• Took her many experiences to be comfortable
• Who is the best communicator you know?
• A mentor named Dorie Clark

[42:22 - 44:29] Closing Segment

• How to find Tammy
• Links below
• Final Words

Tweetable Quotes:

“If you are keeping people engaged and happy, the profits will show up.” - Tammy Gooler Loeb

“When somebody else feels heard, they’re going to be far better equipped to listen to you and you’re going to have a much, much better dialogue, better communication overall.” - Tammy Gooler Loeb

Resources Mentioned:

• Know Your Why by Michael Jr.
• Simon Sinek
• Dorie Clark

Email [e-mail] to connect with Tammy or visit her personal website and social media pages: Facebook, LinkedIn, Twitter, and Instagram. Listen to her podcast. Watch out for her new book this Spring 2021!

Sign up to our free e-course about body language and micro-expressions here and boost your EQ by 10% and sales by 20%!.

You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at [e-mail], I’d love to hear from you!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

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