Transformative CX Through Diversity & Inclusion

Human Centered

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3y ago 41:01

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Episode 4: Transformative CX Through Diversity & Inclusion

On this episode of Human Centered, host Nick Brunker is joined by VMLY&R Executive Director, Experience Design Walter Geer, Associate Director, Experience Strategy Sarah Hodge, and Chief Integration Officer Myron King to discuss the importance of diversity and inclusion when chasing after truly transformative CX. The panel shares why it's critical for professionals across all levels of business to have shared accountability as they build teams and craft experiences. Plus, they explore how C-suite leaders can architect a framework to foster empathy and create the conditions within an organization that enable inclusive design to take hold.

Host: Director, Experience Strategy, VMLY&R - Nick Brunker
Guests:
- Executive Director, Experience Design, VMLY&R - Walter Geer
- Associate Director, Experience Strategy, VMLY&R - Sarah Hodge
- Chief Integration Officer, VMLY&R - Myron King

We'd love to hear your feedback! Email the show: humancentered@vmlyr.com. To learn more about the CX practice at VMLY&R, visit vmlyr.com/cx

31 つのエピソード

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