Want to Become a World Class CSM?

Gain Grow Retain

コンテンツは Gain Grow Retain によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャストコンテンツは、Gain Grow Retain またはそのポッドキャストプラットフォームパートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。

10M ago 8:29

MP3•エピソードのホーム

In this 10-minute trumpet, Jeff Breunsbach shares his views on how CSMs should be preparing for career growth. Instead of the Enterprise-level CSM being the goal, focusing on building scaled CS skills is going to give you the biggest bang for your buck.

How?

Leveraging a 1:many focus in areas that increase your reach
Focus on writing skills
Identifying self-service opportunities
Large-scale impact on customers instead of a 1:1 focus with limited reach

---

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

296 つのエピソード

#Office Hours #Tech #MBA #Business #Gain Grow Retain