Episode 85: What it takes to be a game changer in the digital workplace

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We’ve all been asked at some point what our dream job is, and it comes as no surprise that ‘digital workplace leader’ doesn’t typically hit the number one spot. With no set background or neatly crafted career route, digital workplace leaders tend to forge their own paths into this essential role within organizations today.


In this episode of Digital Workplace Impact, Graham Kennedy, Head of Digital Workplace at Fidelity Investments, shares insights into his own career path from starting out as a customer service associate to becoming a digital workplace leader. Graham is recognized as a ‘game changer’ in the industry and, in his first year as Head of Digital Workplace, he was named in two category wins in DWG’s 2020 Awards: Digital Workplace Leader of the Year (Game Changer), Digital Workplace of the Year (Fidelity Investments for Strategic Vision).


Graham dives into what it takes to be a game-changing digital workplace leader, explores how to structure a successful team by fostering a culture of continual learning, and talks about his current focus for the digital workplace around re-entry back into the office to empower dynamic work inside the organization.


The lines around the digital workplace are being redrawn and, with that, the role of digital workplace teams has shifted from plugging in new collaboration technology to a more empathic and holistic approach to the whole employee experience and creating a more connected story.


This episode will leave you with practical guidance for navigating challenges within the digital workplace, tips on how to apply the best of what we’ve learned through the pandemic, and unique ways to prioritize the highest value work to deliver integrated, connected and engaging employee experiences through your digital workplace.


Guest speaker: Graham Kennedy, Head of Digital Workplace, Fidelity Investments

Show notes, links and resources for this episode:

Workgrid’s onboarding resources: https://www.workgrid.com/streamline-onboarding

Workgrid "enhance your intranet": http://go2.workgrid.com/enhance-your-intranet-lp

Digital Workplace of the Year Awards: https://digitalworkplacegroup.com/digitalworkplaceawards/


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