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The podcast where DWG's Nancy Goebel investigates and explores ideas, practices and people impacting the new digital worlds of work. (Paul Miller now hosts a new podcast, alongside Shimrit Janes, called Nature of Work: https://shows.acast.com/nature-of-work-podcast-with-shimrit-janes-and-paul-miller) See acast.com/privacy for privacy and opt-out information.
 
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show series
 
The digital workplace is now a strategic asset of almost every large organization and, unsurprisingly, hybrid working is still a key theme and one with which many continue to grapple. In this episode, Nancy Goebel is joined by Veit Siegenheim, Global Modern Workplace Lead at Accenture and Avanade, who shares with us his best advice to help guide ou…
 
“Hybrid working is a way of making our employees and customers happier, and allows us to make our organization a healthy and productive one.” Isabel de Clercq, author of Hybrid Working: A Manifesto One of the hottest topics in our industry circle right now is the notion of hybrid working. Isabel de Clercq is a lover of hybrid work because it brings…
 
In this episode of Digital Workplace Impact, Nancy Goebel is joined by Paul Miller, CEO and Founder of DWG, thought leader and co-author of the ground-breaking book Nature of Work. We hear from Paul about the recently released second installment of his Decade of Courage Manifesto. The first Decade of Courage Manifesto, published in 2020, was a brav…
 
The global pandemic initiated a great swing in the workplace pendulum from traditional office-based, 9–5 work structures to largely remote and hybrid working environments that have changed the workplace forever. As we emerge now into a world shaped by the pandemic, with return-to-office strategies front of mind, the pendulum is starting to swing ba…
 
After the upheaval of the last 18 months, wouldn’t it be wonderful to be able to look forward to a phantasmagorical [fantastic, dream-like] innovative future of work? Well, it turns out that what might have seemed just whimsical and imaginary, part of a very distant future, might not be as far away as we thought! DWG’s Executive Director, Edward Ta…
 
The career progression of a digital workplace professional rarely follows a linear path. Trusting yourself, taking risks and being a curious learner are just some of the tips that Neeru Arora, SVP, CIO for Volkswagen Financial Services North America, shares, going on to explain how these have guided her career progression through her ‘head, heart a…
 
The saying ‘Change is the only constant’ took on a new resonance during the global pandemic as disruptive change happened with velocity, transforming organizations and their working structures overnight. COVID-19 has frequently been described as the greatest accelerator for digital transformation, forging alternative ways of working and giving new …
 
We’ve all been asked at some point what our dream job is, and it comes as no surprise that ‘digital workplace leader’ doesn’t typically hit the number one spot. With no set background or neatly crafted career route, digital workplace leaders tend to forge their own paths into this essential role within organizations today. In this episode of Digita…
 
Over the last 18 months, the digital workplace has become the essential workplace. Initially, there was urgency to accelerate technical implementations and roll-outs to support homeworking, but now digital workplace teams can focus on recalibrating strategy, uncovering gaps in governance and supporting colleagues to optimally use the tools at their…
 
Onboarding is an essential part of the employee experience and, when implemented well, it can be an accelerator for business value and impact on the individual. World Bank Group is one of the largest sources of funding and knowledge for developing countries and, with more than 1,000 new hires a year to the organization, it has a relentless focus on…
 
Following the publication of DWG’s groundbreaking book, Nature of Work: The new story of work for a living age, we are excited to announce the launch of the Nature of Work podcast, designed to bring the elements of the book to life through inspirational stories from COOK, Herman Miller, the IMF and many more of their journeys from organization to o…
 
Do you know what it takes to build a truly thriving company culture? And what roles do leaders play in building this culture? Just as COVID forced us to look at our own humanity, we are now viewing our physical and digital workplaces differently – and it is important that we look through this multifaceted lens in order to understand what roles lead…
 
Online gaming can often be viewed negatively as a waste of time and brain power for children, or as a way to escape the real world, but there are many lessons and positive characteristics from the digital world of online gaming that can be applied to the digital workplace to build stronger organizations. In this episode of Digital Workplace Impact,…
 
When you think of artificial intelligence (AI), do you immediately think about robotics, automation and impending job loss? This concept of AI and automation has been around for a long time and, even though the conversation is revisited time and time again, it’s never been as relevant as it is today – but it’s not all doom and gloom. For this episo…
 
We are in a world where we are working in complex, ambiguous environments – and the last year in particular has seen an explosion of this. Workplace exhaustion, digital fatigue, mental stress, lack of wellbeing are a few key trends emerging as a result. When we observe nature, we find that it also experiences its own stresses and threats, as well a…
 
2020 was a year like no other. It was an unpredictable year filled with tremendous change and acceleration of digital transformation within organizations, with new ways of working, culture shifts and innovations emerging and strengthening as a result. As the world begins to prepare for our return to work in physical offices in 2021, Paul takes stoc…
 
While it is standard practice to have continuity plans in place, COVID-19 rendered many of those plans unworkable in the wake of the global lockdown. In this episode, we hear how HSBC was able to react to the implications of COVID on its global workforce and customer base. Guest speaker: Kate Mayfield, HSBC Show notes, links and resources for this …
 
In 2019, Uniper was the first organization in the world to move its energy related applications into the cloud. The digital workplace element of the project enabled the vast majority of the Uniper team to seamlessly work from home when lockdown began in early 2020. The project has been a huge success, with 80% of the team’s KPIs at all-time highs. …
 
Deciphering what information to trust on the internet nowadays is no easy task. And the ways in which we communicate via technology have altered our ability to connect socially. Our guest in this episode is returning technology to its former, better use by embracing Collective Social Intelligence. Guest speaker: Professor Jeff Jones, CEO, Collectiv…
 
As 2020 draws to a close, Paul looks back and reflects on some of the Digital Workplace Impact episodes launched this year. 2020 has seen the digital workplace emerge as the essential workplace, and our podcasts have captured the impact of COVID on how and where we work. We’ve also tackled other important topics, including ethical robots, climate c…
 
In this episode, we revisit hour six of DWG24 and an interview with the author, Charles Eisenstein. Charles talks ecology with DWG’s Paul Miller and Shimrit Janes, and together they imagine a more natural setting for corporates and humans alike, encourage us to affect change from within, and question whether we really want to go back to where we we…
 
Digital wellbeing has become a hot topic for 2020. With so many of us now working from home, juggling time and technology, and always being “on”, escaping from work can be very difficult. Follow the conversation as our guests discuss the highs and the lows of remote working, share insights from their respective research projects, and offer practica…
 
In this episode of Digital Workplace Impact, we hear from 2020’s winners of the Digital Workplace of the Year and Digital Workplace Leader of the Year as they were announced on DWG24 Live. Guest speakers: Linda Lee, Executive Director & Regional Head, Future of Work at DBS Bank, and Priya Thummalapalli, Vice President, HR Digital Strategy at Pruden…
 
This year has seen a level of emotion in work like no other, and it has opened our eyes to the importance of emotional connection within the workplace. Paul’s guest, Dr Lauren L Vargas, developed the framework “Take ‘CARE’ to be ‘CALM’”. Together, they delve into this framework and explain how it applies to work, discuss the emotional impact of the…
 
LEGO wants the values that the brand is built upon to be channeled through workplace experiences to its employees, and uses its globally recognized creativity and playfulness to achieve that. Jesper Ambrosius, Head of LEGO Workplace Experience, offers us an exciting glimpse into what it’s like to work at LEGO and how they’ve got to where they are, …
 
As a response to COVID-19, DWG set out a powerful manifesto that seeks to look beyond the pandemic and explore how you can adapt your organization to suit global trends. It outlines 12 guiding principles for essential workplace transformation. In this episode, James Robertson and Manisha Singh share their reactions to the manifesto and reflect on h…
 
Follow the incredible story of how Duke Energy reacted to the crisis back in February, from transitioning several thousand staff to remote working within days, to regular check-ins with the team and standing by its customers. Guest speakers: Brian Savoy, SVP, Chief Transformation and Administrative Officer Show notes, links and resources for this e…
 
Neuroscience has proven that emotion is more important than logic when it comes to driving a decision, making organizational storytelling a highly effective way to communicate, internally and externally. Our guests discuss the shift from corporate speak to storytelling, share how COVID has brought new stories to the surface, and explain how technol…
 
In this episode of Digital Workplace Impact, Paul Miller talks to Fran Pomerantz, founder of The Pomerantz Group, which offers coaching and executive recruitment in the digital space. As we find ourselves in a period where innovation is key to business survival, Fran shares her insights into the challenges and opportunities presented by COVID-19, o…
 
Paul Miller speaks to Dr. Tia Kansara about ecology, climate change and, specifically, the impact the virus has had on work.They embark on an extraordinary conversation about how the digital world of work can evolve and adapt in ways that are beneficial for the environment.Guest speaker: Dr. Tia Kansara, Hon FRIBAShow notes, links and resources for…
 
The Social Age has seen the adoption of social media by the masses, however the benefits to CEOs have gone unnoticed by many a leader. And during a time when digital media is the only channel for remaining connected to your workforce and customers, being socially savvy is a must.In this episode, Paul Miller is joined by the author of The Social CEO…
 
When done well, content migration provides a strong foundation on which to build a successful intranet, with the best user experience and longevity. Unfortunately though, a commonly held opinion is that migration of intranet content to a new platform is considered a chore. This episode explores DWG’s report “The eight phases of intranet content mig…
 
AskDWG is a knowledge service for DWG members, where they can ask our experts any digital workplace and intranet related question. Drawing on DWG’s extensive resources, we aim to answer queries by tapping into the DWG knowledge base and best practice research library, drawing upon insight from the wider DWG team of experts, and connecting members w…
 
While returning to an office may still be some time off for many, organizations are now thinking about how they can welcome people back in a safe and viable way. In this episode, Paul Miller speaks to Sam Fisher, who supports landlords, tenants and property management teams in how to strategically design holistic workplaces. Follow this fascinating…
 
Intelligent digital workplace assistants (IDAs) are a rapidly growing trend, with more and more organizations implementing them to help increase productivity and efficiency in the workforce.In this episode, Paul Miller talks to Brett Caldron, CEO of Workgrid, and Kevin Olp, author of DWG’s report “The Intelligent Digital Workplace Assistant: An int…
 
Digital Workplace Group (DWG) has no offices. There were offices in London and New York until seven years ago – but people didn’t seem to choose to work there very often, so they were closed. Today, there are about 100 people across Europe and North America, who work anywhere and everywhere for the organization. In this episode, Paul Miller intervi…
 
With an eye (always) on the future, DWG and Unily have both explored what the world of work may look like in 2030 and beyond. In this episode, Paul Miller talks to senior executives at Unily, about their report “Future of the workplace 2030+”. Tune in as they discuss the key findings and share what they think we can expect from the workplace over t…
 
Working from home is increasingly becoming a forced necessity rather than a personal choice around the world. Not only is home working a new experience for many people, the circumstances in which they are working and living are unprecedented. Paul Miller and members of the DWG team discuss ways in which remote working can be approached from an indi…
 
In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work. Follow the con…
 
As the world, and in particular the workplace, employs more and more artificial intelligence (AI), digital ethics is no longer a nice-to-have but an essential. Joining Paul on this podcast are three heavyweight minds who specialize in this area. Follow the conversation as they discuss the connection between morality and power; how technology shapes…
 
Introducing the first in our series of mini podcasts – DWG Shots, or small servings of concentrated inspiration from Paul Miller. In this episode, Paul delves deeper into his first digital workplace prediction for 2020, which focuses on accessibility. Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for …
 
As 2019 draws to a close, Paul looks back and reflects on the 14 Digital Workplace Impact episodes launched this year – and pauses for thought on what 2020 has in store. This year, our podcasts have charted successful digital workplace transformations and signposted positive collaborations with AI, we looked to the education sector for inspiration …
 
A podcast about podcasts! Paul Miller finds out how Nationwide Building Society launched its corporate podcast as an internal communications channel. Starting with a six-month pilot, the objective was to uncover and amplify some of the usually quiet employee voices. Tune in, be inspired and find out what the future holds for podcasts within the Soc…
 
With 1.5 million employees, Walmart has one of the largest intranets in the world. In addition, it is clever enough to distinguish between whether an employee is logging in within their working hours or “off the clock”. Tune in and learn about the thinking behind this impressive intranet, the content strategy, and keeping up with the speed of cultu…
 
Awarded for Enabling the Frontline in the Digital Workplace of the Year Awards 2019, Paul Miller talks to the project manager for Stagecoach’s digital transformation, Ricky Sickelmore.Stagecoach is one of the largest bus operators in the UK, and employs 25,000 people, the majority of whom are frontline workers. From an under-used, desk-orientated i…
 
With 68% of EY considered digital natives, the focus is on providing the ultimate employee digital experience to suit this (growing) audience. Recorded in person at a DWG Member Meeting in New York, Chase Mohr and Jess Woods talk to Paul Miller to explain how EY is engaging the most connected young workers, through innovative product design, tailor…
 
The International Monetary Fund (IMF) is embarking on a radical project to replace 30-year-old technology with a new digital workplace to improve productivity, collaboration and knowledge management.Follow the conversation with Nisreen and Ahmed as they explain how the project came about; describe their approach; and marvel at the power of a stick …
 
In this episode of Digital Workplace Impact, we learn about the winner of the Digital Workplace of the Year Award 2019 American Express. Tune in and hear from Gary Kensey, Vice President of Technology, as he talks about what it’s like to be recognized in the awards, what makes for a winning digital workplace, lessons learned along the way (and pitf…
 
There’s a growing group of inspiring people from around the world who believe that the web is failing us, and envisage a new web, which is more open, private, secure and fun, known as DWeb.Paul speaks to Wendy Hanamura, who tells us more about the DWeb movement; explains why we need to reboot our relationship with technology; and describes what a n…
 
As new generations come through; as people seek purpose (and passion) in their work; as the consumer’s voice becomes more and more powerful – is the organization moving from a mechanistic view to a natural, living system view?Listen to this enlightening conversation unfold as Paul and his guests discuss topics such as human-centred design, prototyp…
 
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