Optimizing Crisis Management in Complex Organizations with Brendan Monahan

Crisis Lab

In this episode of the Crisis Conflict Emergency Management podcast, host Kyle King interviews Brendan Monahan, the Head of US Resilience and Business Continuity Program for a major global pharmaceutical company. Together, they discuss crisis management and complex organizations, delving into the intricacies of building meaningful capabilities in your organization.

Brendan Monahan, a security intelligence and crisis professional with nearly 20 years of experience, has led major US companies through significant crisis responses. Currently directing crisis, resilience, and business continuity programs for a global pharmaceutical company, Brendan, also the Chair of the ASIS Crisis Management and Business Continuity Community, draws from his extensive expertise in his recently published book, "Strategic Corporate Crisis Management: Building an Unconquerable Organization," released in 2022.

Tune in as they explore strategies, lessons learned, and best practices for fostering a robust crisis management framework in today's ever-evolving business environment.

Show Highlights

[01:52] Brendan’s experience in securing critical infrastructures and ensuring pharmaceutical continuity

[03:55] How organizations can transition from plan dependency to meaningful capabilities.

[06:44] How businesses break free from planned dependency

[11:21] Private vs. public challenges in profit-driven organizations

[13:14] On building ‘unconquerable’ organizations with decisive actions

[16:04] Understanding escalation and global interconnection in organizations

[19:06] Understanding nuances across businesses, stressing resilient decentralized decisions

[28:22] How private sectors determine the necessity of a crisis team

[32:06] The importance of human touch amidst tech evolution and info flow

Connect with Brendan Monahan

-LinkedIn