How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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コンテンツは Jon Bumhoffer and Flatter Leadership Academy によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jon Bumhoffer and Flatter Leadership Academy またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Building a Coaching Culture - Leadership, Coaching, and Culture Developmentに似ているもの
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#127: Leadership is a Journey: From Human Resources to Casino Management | with Amy C. Brennan
Manage episode 432809218 series 3324399
コンテンツは Jon Bumhoffer and Flatter Leadership Academy によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jon Bumhoffer and Flatter Leadership Academy またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
With twenty-five years of gaming industry experience from human resources to slot machine management, Amy C. Brennan serves as the General Manager of Hollywood Casino Perryville, a Penn Entertainment property. Amy discusses the challenges of building a coaching culture at a large casino, overseeing large teams dedicated to providing excellent experiences to hundreds of thousands of guests annually.
In today's episode, J.R. and Lucas Flatter welcome Amy C. Brennan, General Manager of Hollywood Casino in Perryville, Maryland. With 25 years of experience in the gaming industry, Amy shares insights on leading a complex casino operation and building a strong organizational culture.
Key points include:
- The multifaceted role of a casino GM and the challenges of managing diverse departments
- Strategies for attracting and retaining talent in a competitive labor market
- Penn Entertainment's unique approach to corporate culture and customer service
- Balancing different customer experiences while prioritizing responsible gaming
- The importance of mentorship, resilience, and continuous learning
- Efforts to rebuild organizational culture after significant leadership turnover
Amy also discusses work-life balance, the value of diversity in leadership, and her belief that everything happens for a reason. This episode offers valuable lessons on leadership, organizational culture, and personal growth applicable both within and beyond the gaming industry.
************* LINKS & RESOURCES ************
Building a Coaching Culture is presented by Two Roads Leadership
Produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/amy-c-brennan-6751279
Hollywood Casino Perryville, MD: https://www2.hollywoodcasinoperryville.com/
Penn Entertainment: https://www.pennentertainment.com/
Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:
https://www.flatterleadershipacademy.com/acc-checklist
For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/127
130 つのエピソード
#127: Leadership is a Journey: From Human Resources to Casino Management | with Amy C. Brennan
Building a Coaching Culture - Leadership, Coaching, and Culture Development
シェア
Manage episode 432809218 series 3324399
コンテンツは Jon Bumhoffer and Flatter Leadership Academy によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jon Bumhoffer and Flatter Leadership Academy またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
With twenty-five years of gaming industry experience from human resources to slot machine management, Amy C. Brennan serves as the General Manager of Hollywood Casino Perryville, a Penn Entertainment property. Amy discusses the challenges of building a coaching culture at a large casino, overseeing large teams dedicated to providing excellent experiences to hundreds of thousands of guests annually.
In today's episode, J.R. and Lucas Flatter welcome Amy C. Brennan, General Manager of Hollywood Casino in Perryville, Maryland. With 25 years of experience in the gaming industry, Amy shares insights on leading a complex casino operation and building a strong organizational culture.
Key points include:
- The multifaceted role of a casino GM and the challenges of managing diverse departments
- Strategies for attracting and retaining talent in a competitive labor market
- Penn Entertainment's unique approach to corporate culture and customer service
- Balancing different customer experiences while prioritizing responsible gaming
- The importance of mentorship, resilience, and continuous learning
- Efforts to rebuild organizational culture after significant leadership turnover
Amy also discusses work-life balance, the value of diversity in leadership, and her belief that everything happens for a reason. This episode offers valuable lessons on leadership, organizational culture, and personal growth applicable both within and beyond the gaming industry.
************* LINKS & RESOURCES ************
Building a Coaching Culture is presented by Two Roads Leadership
Produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/amy-c-brennan-6751279
Hollywood Casino Perryville, MD: https://www2.hollywoodcasinoperryville.com/
Penn Entertainment: https://www.pennentertainment.com/
Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:
https://www.flatterleadershipacademy.com/acc-checklist
For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/127
130 つのエピソード
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Building a Coaching Culture - Leadership, Coaching, and Culture Developmentに似ているもの
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
The best sales leaders in the world are revealing their points of view, playbooks, and tried and true tactics...only on Reveal: The Revenue AI Podcast by Gong. Join us each month as host Dana Feldman digs deep into the world of the sales leaders she admires and aspires to be from some of the largest and most prominent organizations. Whether you're a CRO or aspiring to be one, these conversations will help you lead teams well, surpass revenue goals, and stay ahead of industry trends. Dana Fel ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Leading Up is a top-ranking leadership podcast to help you work, lead, and live differently. In Season 7, we’ll shine a light on storytelling, and how it can help aspiring leaders communicate better. Alan Todd, VP of Leadership Development at Udemy, sits down with some of the most thoughtful and exciting leaders, practitioners, and thinkers. Together, we’ll help you unlock your potential and become an even better leader. New episodes drop every Wednesday, so be sure to follow the podcast to ...
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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