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Customer Service Culture è il 1° podcast italiano dedicato al servizio clienti digitale. Paolo Fabrizio condivide esempi concreti, approfondimenti e interviste a imprese che hanno ottimizzato la relazione con il cliente grazie alle conversazioni digitali (via social media, live chat, video chat, app di messaggistica). Sito web: https://customerserviceculture.com/
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question "What is Customer service" by saying that it is about "exceeding" the expectations of the client, not just "satisfying" them. For more written content on this topic, visit: https://learnforfree.biz/category/english/customer-service/ Learn For Free podcast series produced , managed and distributed by https://allsuper. ...
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Welcome to the Smarter Selling: Customer service. Who is selling? Everyone!!! podcast, where I share my thoughts of my recent holiday and customer service excellence. It’s so easy to influence/ look after your customer once everyone in the business realises it’s also THERE business! (Not just the sales persons job).
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Become a Paid Subscriber: https://anchor.fm/the-customer-servic/subscribe Hi, I am Carole T. the host of The Customer Service Therapy Podcast! As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and resp
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I’m a husband, father, and long-time worker of the customer service industry. This is a comedy/rant podcast dedicated to the people that get to speak to the worst of humanity. I’ll be sharing my own experiences, reading family, friend, and listener stories, maybe dive into paranormal with crazy stories about stores/restaurants. There’s a lot we can do and I plan on creating a community. I look forward to sharing my stories hearing/sharing yours!
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BITDEFENDER have expanded throughout in recent years. But the BITDEFENDER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of BITDEFENDER by diak9uling up the BITDEFENDER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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XFINITY have expanded throughout in recent years. But the XFINITY Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of XFINITY by diak9uling up the XFINITY Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ROADRUNNER have expanded throughout in recent years. But the ROADRUNNER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ROADRUNNER by diak9uling up the ROADRUNNER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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HOTMAIL have expanded throughout in recent years. But the HOTMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of HOTMAIL by diak9uling up the HOTMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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EARTHLINK have expanded throughout in recent years. But the EARTHLINK Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of EARTHLINK by diak9uling up the EARTHLINK Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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TRENDMICRO have expanded throughout in recent years. But the TRENDMICRO Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of TRENDMICRO by diak9uling up the TRENDMICRO Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ESET have expanded throughout in recent years. But the ESET Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ESET by diak9uling up the ESET Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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HUSHMAIL have expanded throughout in recent years. But the HUSHMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of HUSHMAIL by diak9uling up the HUSHMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ICLOUD have expanded throughout in recent years. But the ICLOUD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ICLOUD by diak9uling up the ICLOUD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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TUTANOTA have expanded throughout in recent years. But the TUTANOTA Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of TUTANOTA by diak9uling up the TUTANOTA Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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THUNDERBIRD have expanded throughout in recent years. But the THUNDERBIRD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of THUNDERBIRD by diak9uling up the THUNDERBIRD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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CHARTER have expanded throughout in recent years. But the CHARTER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of CHARTER by diak9uling up the CHARTER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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WEBROOT have expanded throughout in recent years. But the WEBROOT Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of WEBROOT by diak9uling up the WEBROOT Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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MSN have expanded throughout in recent years. But the MSN Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of MSN by diak9uling up the MSN Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AVG have expanded throughout in recent years. But the AVG Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AVG by diak9uling up the AVG Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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MAILBIRD have expanded throughout in recent years. But the MAILBIRD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of MAILBIRD by diak9uling up the MAILBIRD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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MOZILLA have expanded throughout in recent years. But the MOZILLA Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of MOZILLA by diak9uling up the MOZILLA Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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YAHOO have expanded throughout in recent years. But the YAHOO Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of YAHOO by diak9uling up the YAHOO Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AOL have expanded throughout in recent years. But the AOL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AOL by diak9uling up the AOL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AVIRA have expanded throughout in recent years. But the AVIRA Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AVIRA by diak9uling up the AVIRA Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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NORTON have expanded throughout in recent years. But the NORTON Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of NORTON by diak9uling up the NORTON Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AIM have expanded throughout in recent years. But the AIM Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AIM by diak9uling up the AIM Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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GMX have expanded throughout in recent years. But the GMX Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of GMX by diak9uling up the GMX Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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PROTONMAIL have expanded throughout in recent years. But the PROTONMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of PROTONMAIL by diak9uling up the PROTONMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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COMCAST have expanded throughout in recent years. But the COMCAST Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of COMCAST by diak9uling up the COMCAST Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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show series
 
Chase and Timothy talk with Jian Deleon & Noah Thomas of @muleboyz about trend forecasting, the death of authenticity, & accessible fashion.Follow Jian & Noah@muleboyz, @jiandeleon, & @noahnoahthomasthomas on Instagramhttps://podcasts.apple.com/us/podcast/the-muler-report/id1707541375 Follow:Customer Service Podcast on Instagram @customerservicepod…
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In this episode, I talk about thriving through the holiday season - excelling in customer experience and employee engagement. This will help you grow your sales and your reputation. Invest in my 5-star rated course on Customer Experience and Leadership: http://6canons.com/ - Keep a close eye on how often you are asking for donations or tips from yo…
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Get ready to unlock the game-changing potential of customer service with best-selling author and expert John DiJulius. Listen here → https://thedijuliusgroup.com/csr132 On this episode of The Customer Service Revolution, we’re delving into the heart of why customer service is a powerful competitive advantage for businesses, learning the best practi…
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‘Ma alla fine è confermato l’appuntamento di domani?‘ Oppure ‘la prossima volta come faccio?’ Quando al cliente sorgono dubbi li trasforma subito in domande che il customer service, ovvero l’impresa di turno, si trova costretta a gestire. Eppure alcune domande banali puoi anticiparle ottimizzando la gestione del tempo con reciproco sollievo e godim…
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Chase and Timothy give holiday gifting advice, talk current event with Alec, and rank The Sharks.Follow:Customer Service Podcast on Instagram @customerservicepodCanoe Club on Instagram & YouTube @shopcanoeclubwww.shopcanoeclub.com
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Chase and Timothy talk about Black Friday, recap their orSlow Event, & talk about their favorite Thanksgiving dishes.Follow:Customer Service Podcast on Instagram @customerservicepodCanoe Club on Instagram & YouTube @shopcanoeclubwww.shopcanoeclub.com
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Chase and Timothy talk with Lily Harris about nutrition tips, lifeguarding, & garage freezers. Follow Lily: @lilyfeedsyou on Instagram https://linktr.ee/Lilyfeedsyou Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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In this episode, we welcome Kat Kennan into the studio to talk about strengths based, trauma informed, and inclusive marketing for today's consumers. Invest in my exclusive course on Customer Experience and Leadership: http://6canons.com/ - Empathy driven understanding can improve both customer experience and marketing success by uncovering percept…
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Chase and Timothy talk with Will Defries and Barrett Dudley about public speaking, Taylor Swift, and Predator vs Total 90. Follow Will and Barrett @willdefries, @barrettdudley, & @retail.pod on Instagram https://willdefries.substack.com/ https://bio.site/sundayscaries Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on I…
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Chase and Timothy talk with Mike Aidala about running 100 miles, breaking world records, and the mind-body balance. Follow Mike @mike.aidala on Instagram https://www.mikeaidala.com/links Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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Chase and Timothy talk about their weekend plans, passing down clothes, & their favorite conspiraciesFollow:Customer Service Podcast on Instagram @customerservicepodCanoe Club on Instagram & YouTube @shopcanoeclubwww.shopcanoeclub.com
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Ever wondered why some brands like Starbucks continue to be loved generation after generation? Or perhaps you've pondered how the pandemic has forever changed the workforce, particularly for the Gen Z population? Listen here → https://thedijuliusgroup.com/csr131 John’s son, Cal DiJulius, joins him to unravel the mysteries of Gen Z in the workforce.…
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Chase and Timothy talk with Charlie Franco about their first cool clothing items, breaking into the industry, and basketball. Follow Charlie @charliefranco on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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In this episode I share 5 strategies for effective team and customer communication - and the benefits you can expect if you execute properly and consistently. Invest in my exclusive course on Customer Experience and Leadership: http://6canons.com/ - Prioritize active listening with both your customers and your team - Personalize your communication …
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Chase and Timothy talk about Skims, adjusting designs, and debate the definition of salad. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Chase and Timothy give all the details and background behind the Canoe Club x Engineered Garments Collaboration. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode we discuss 5 leadership lessons from Halloween. I know this week is a bit tougue in cheek, but give it a listen, you just might learn something fun to make you a better leader. Invest in my exclusive course on Customer Experience and Leadership: http://6canons.com/ - Halloween is about transformation, so embrace change and adapt - H…
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Chase and Timothy talk give their strong opinions on socks, talk about their ideas for vintage repros, and mermaids. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Chase and Timothy talk with Elijah about daily routines, the creative process, and the best animated movies. Follow Elijah: @spacehose on Instagram https://elijahanderson.studio/ Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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Chase and Timothy talk about airplane stories, tell more spooky tales, and give hot takes on movies. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Have you ever wondered how remote work is impacting our mental health? Or perhaps you're curious about how to redefine success in our increasingly digital world? Listen here → https://thedijuliusgroup.com/csr130 This episode of The Customer Service Revolution is for you. We're diving into the challenging realm of loneliness and the effects of remot…
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Chase and Timothy talk about their travels in Japan, what they ate/saw/bought, & a new brand coming to the shop! Part 2 of 2 Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode, we welcome Jonathan Hensley into the studio from Emerge, a digital product consulting firm. Invest in my exclusive course on Customer Experience and Leadership: http://6canons.com/ - CX is the cumulative effect of the interactions we have with a brand - Building a common language with stakeholders helps ensure you stay on the same …
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Chase and Timothy talk about their travels to Japan, really good food, and they make a few big announcements 👀 Part 1 of 2 Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Chase and Timothy talk with Brendon Healy about Midwestern accents, denim, and ultra marathons. Follow Brendon: @brendon_healy on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Chase and Timothy talk about Nu Metal bands/tour buses, tell spooky stories, and discuss their morning/nighttime routines. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Channel inconsistency, especially between traditional and digital one kills the customer experience. What's even worse is that such experiences generate doubts and dramatically reduce overall level of customers trust. So you just can't afford it to lose potential sales! In this episode Paolo Fabrizio helps you understand why it happens and how to p…
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Chase and Timothy talk about scary movies/scenes, changing up your personal style, and the best bad movies. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode, we talk about upcoming Customer Service Week and CX Day. Link to my latest virtual hospitality program: http://6canons.com/ - Customer Service Week is the first full week of October by presidential procolmation. - CX Day is on October 3rd - Good CX delivers better outcomes for customes, clients, and employees - This is your week to…
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Chase and Timothy talk about the perfect iPhone, childhood markers of wealth, and their best purchases of the year. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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‘Abbiamo questa piattaforma per ascoltare la voce del del cliente. Poi stiamo pensando di integrare Whatsapp nel customer service… e dovremmo anche sviluppare le competenze digitali del team’. Respira profondamente perché ora facciamo ordine: ti aiuto puntando il faro su 5 aree da ottimizzare, in modo da offrire esperienze digitali eccellenti, in m…
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Want to know the secret to growing a business from a humble start in the back of a tanning salon to a nationwide franchise? Listen here → https://thedijuliusgroup.com/csr129 On today’s episode of The Customer Service Revolution, John’s guest, Joe Stanoszek, founder of the fastest-growing med spa in the country, VioMed Spa, shares his awe-inspiring …
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Chase and Timothy talk about their weekend, tell fishing stories, and discuss their interior design philosophies. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Can you remember the last time you silenced your inner voice? Listen here → https://thedijuliusgroup.com/csr128 This episode of The Customer Service Revolution invites you to a fascinating conversation with Bronkar Lee, whose journey from an overweight kid to a high-profile entertainer, performer, and motivational speaker is inspirational. Bronkar'…
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In this episode, we talk about quality and how to protect it in your business. Link to my latest virtual hospitality program: http://6canons.com/ - We discuss 3 businesses who are testing new CX strateies in the marketplace - Quality takes an intentional approach to ensure daily execution. This is fueled by front line employees and their leaders. -…
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Chase and Timothy talk with Albert Muzquiz aka @edgyalbert about breakfast burritos, denim rules, and his experience with going viral. Follow Albert: @edgyalbert on Instagram, Twitter, & TikTok @neverrongpod & @themidboard on Instagram https://themidletter.substack.com/ https://www.elysiantheater.com/shows/lbj021023 Follow: Customer Service Podcast…
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Chase and Timothy talk about traveling stories, fantasy football, and Legends of the Hidden Temple. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Chase and Timothy talk with Trevor Hall about life on tour, the nostalgia of CDs, and finding your style. Trevor's new album "Trevor Hall and The Great In-Between" will be released September 15th! Follow Trevor Hall: @trevorhallmusic on Instagram https://www.trevorhallmusic.com/ Follow: Customer Service Podcast on Instagram @customerservicepod Cano…
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In this episode, we welcome James Saliba into the studio to discuss leadeship and Customer + Employee Experience. - When establishing your CX strategy, you have to understand your customers and what they need - Leadership strategy is a bridge. You must know where you are and where you are trying to go to plot a course. - Giving your team a safe pla…
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Chase and Timothy talk about Burning Man, brands that inspired them when they first got into fashion, and tennis. Follow: Customer Service Podcast on Instagram @customerservicepodCanoe Club on Instagram & YouTube @shopcanoeclubwww.shopcanoeclub.com
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Chase and Timothy talk with Bill McNicol of William Frederick about Cleveland, the process of starting William Frederick, and the importance of authenticity when building a brand. Follow Bill McNicol: @williamfrederick.wf or @billmcnic on Instagram https://www.williamfrederickclothing.com/ Follow: Customer Service Podcast on Instagram @customerserv…
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Whenever we acquire a new customer it's such an exciting moment, that we can even feel the adrenaline pumping inside our body. But does the customer feel the same positive emotions...or rather bitter-sweet sensations? Here's a winning case example to get you inspired. Full article here >>Paolo Fabrizio による
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Dial Kindle Customer Service Number 1-844-601-7233 to Reach the Kindle Customer Services for Resolving the Internet Connectivity issues of the Device.So WIthout Hassle Free Just Dial 1-844-601-7233 Kindle Customer Service Numbersamwilson2k23 による
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Chase and Timothy reminisce about their first week of college, the best inventions, and their weekend escapades. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Durante il volo entrambe le compagnie hanno offerto un buon servizio, ma nella fase di prenotazione una ha offerto una esperienza deludente, da non ripetere! Paolo Fabrizio punta il laser sulla dinamica per aiutarti a prevenire situazioni simili con i tuoi clienti. Articolo completo QUI >>Paolo Fabrizio による
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Chase and Timothy talk with Jeremy Dean about their introductions to music, typefaces, and the best band logos. Follow Jeremy Dean: @deansnuts on Instagram https://deswobf.com/password Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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In this episode, I talk about customer journey mapping and making things easy for your customers. This is vital to retain customers as the economy cools and customers make purchasing decisions to deal with inflation. - You must look at the customer journey from their point of view - Look at the key touchpoints and ensure that you remove friction fr…
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