最高の Steve Portigal ポッドキャスト (2024)

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Episode 71: Pam Henderson interviews the PQP team about Jobs-to-be-done 1:11:04

2d ago1:11:04

1:11:04

In this episde we hand over the mic to Pam Henderson an let her interview us about Jobs-to-be-done. Pam is an entrepreneur, professor, and founder and CEO of NewEdge, a growth strategy firm that anchors growth in “opportunity” also, she’s the author of a book with an intriguing title, “Killing Ideas: You can kill an idea, you can’t kill an opportun…

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Brendan Boyle: Toy design, play, and the creative process 14:39

7d ago14:39

14:39

Eli first met Brendan Boyle when Brendan was his instructor in the undergraduate Product Design program at Stanford, where Brendan has taught for many years. Brendan is also a toy inventor, and one of the assignments in his class was to design a toy—now that Eli has kids, he realizes how bad his toy project was, which made Brendan’s justified criti…

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Rewind: Vicki Tan: Learning from new voices 48:38

14d ago48:38

48:38

This week, we’re rewinding to one of our favorite episodes from our 6th season, with Vicki Tan. Vicki is a designer and author, who is now a staff product designer at Pinterest. When we spoke with her, Vicki was an associate principal product designer at Spotify, and Earlier in her career, she was a senior product designer at Headspace, worked on c…

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41. UX Accessibility and Designing for Neurodiversity (feat. Stéphanie Walter) 36:51

19d ago36:51

36:51

Accessibility isn’t a novel concept, but in the realm of digital design, it's rare to find a product or service that's truly accessible to a broad audience with many needs. In this episode, Stéphanie Walter shares a bit about what got her interested in accessibility to begin with, what accessibility truly means in UX, some common misconceptions, an…

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Connor Moore: Sound design for Tesla, Uber, Peloton and more 49:06

22d ago49:06

49:06

Sound is the unsung hero of interaction design. The iconic chorus you hear as you boot up your Mac, the double knock of an arriving Slack message, and the ascending notes Airpods make as they connect to a device all provide context and feedback without visual interactions. Without sound in our design toolbox, interacting with technology would be mu…

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Episode 70: Difficult outcome statements in Jobs-to-be-done, part 2 56:17

23d ago56:17

56:17

Today, we have an extra special episode as we welcome two superheroes of Jobs-to-be-done and we plan to get into the weeds. First, Dr. Lance Bettencourt. Lance is widely published, and all practitioners should know his work, most notably with MIT Sloan Review and Harvard Business Review. All should know his HBR article “The Customer-Centered Innova…

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Matt Abrahams: Think Faster, Talk Smarter 15:02

29d ago15:02

15:02

Becoming a better communicator is one of the best ways to level up your career. Being able to think on your feet and communicate ideas effectively is critical, no matter what role you have right now, or where you’d like to be in the coming years. Our guest today, Matt Abrahams, is just the guide you need to help you improve your communication skill…

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Episode 69: Difficult Outcome statements in Jobs-to-be-done, part 1 1:04:21

1M ago1:04:21

1:04:21

Today, we have an extra special episode as we welcome two superheroes of Jobs-to-be-done and we plan to get into the weeds. First, Dr. Lance Bettencourt. Lance is widely published, and all practitioners should know his work, most notably with MIT Sloan Review and Harvard Business Review. All should know his HBR article “The Customer-Centered Innova…

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A heartfelt update from James and Per ❤️ 2:29

1M ago2:29

2:29

This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered. Per is currently in preparations to undergo open-heart surgery in about a month’s time, which will also require a few months of rehabilitation. The operati…

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Quilt + Mike & Maaike: Designing for sustainability 42:43

1M ago42:43

42:43

Design has the potential to help us solve some of the world’s most pressing problems. But few designers and entrepreneurs recognize that potential. Paul Lambert, co-founder and CEO of Quilt, sees design as a tool to drive the adoption of climate change mitigation technologies. That’s why he’s partnered with industrial designers Maaike Evers and Mik…

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Rewind: Julie Zhuo: Facebook's former VP of Product Design on what she got right and wrong as a leader 50:41

1M ago50:41

50:41

Hi folks! We hope your summer is going well. Aarron and I are traveling and spending some time with our families this week, so we thought we’d rewind to one of our favorite episodes, with Julie Zhuo. The episode came to mind because one of our listeners asked us what episodes we’d recommend to someone who is growing their team, and Julie’s book The…

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52. Emily Sun of Hipcamp 49:53

1M ago49:53

49:53

In this episode of Dollars to Donuts, I talk with Emily Sun, the head of Design and Research at Hipcamp. We discuss staying engaged in work, designers doing their own research, and research at a small, growing company. There’s actually a big opportunity with smaller companies. At small startups, you are much closer to the people who are making the …

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Itamar Gilad: the GIST of product discovery 1:04:31

1M ago1:04:31

1:04:31

Itamar Gilad is the author of Evidence Guided, which is my favorite book out there on how to practically DO product discovery. Prior to becoming a product consultant and trainer, he had a long product career at Google where he led the creation and launch of products that are now used by over a billion people. In this conversation we explore the GIS…

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Episode 68: From Waterfall to Agile and beyond with William Bartlett 59:05

1M ago59:05

59:05

In this episode we continue our exploration of the Cynefin framework and how to apply it to innovation. We have already discussed it in a previous episode (Episode 64 with Tom Kerwin). We now want to look at it from another perspective. Our guest William Bartlett is in the field building solutions, meaning he has first hand experience with the chal…

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Roger Horrocks: My Octopus Teacher's cinematographer on shaping story and cultivating patience 16:28

2M ago16:28

16:28

Over the years, Eli spent a lot of time diving and doing photography—from designing underwater photography equipment, to running an underwater photography magazine in the early 2000’s, to doing research work using towed underwater camera systems. And both he and Aarron have a huge amount of respect and admiration for folks that are at the top of th…

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Episode 67: Steve Portigal on Interviewing and User research 1:18:30

2M ago1:18:30

1:18:30

With us today is Steve Portigal. I have been recommending his book “Interviewing Users: How to uncover compelling insights” all the time for anyone interested in interviewing users. It’s now out in a second edition and with the promo code QUEST you can get 10% off here: https://rosenfeldmedia.com/books/interviewing-users-second-edition/. Steve help…

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40. Managing Priorities (feat. Harry Max, author and managing partner at Peak Priorities LLC) 44:10

2M ago44:10

44:10

“If you squint hard enough, every problem is a prioritization problem.” -Harry Max UX professionals are often faced with the challenge of managing backlogged work and doing so with limited time, budget, and resources. In this episode, we chat with Harry Max about the common misconceptions with prioritization and how to get better at it over time. ⁠…

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Steve Portigal: The art of interviewing users 58:47

2M ago58:47

58:47

There’s an art to interviewing customers. It’s so much harder than just asking a few people some questions. If we’re not careful, bias can throw off our findings. And sometimes the most salient information that may inform the next generation of your products can slip by even the most seasoned researchers. Few people have mastered interviewing users…

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Episode 66: Business Growth through Balance with Pam Henderson 1:02:46

2M ago1:02:46

1:02:46

Today, we welcome Pam Henderson. Pam is an entrepreneur, professor, and founder and CEO of NewEdge, a growth strategy firm that anchors growth in “opportunity.” - in quotes, I say ‘in quotes’ because Pam created a method known as Opportunity Thinking, a creative approach to innovation. She’s the author of a book with an intriguing title, “Killing I…

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65. What do design teams need to consider when developing products for international markets?: Chui Chui Tan 40:54

2M ago40:54

40:54

Join me chatting with author and cultural expert Chui Chui Tan around researching and designing products for international markets. What do design teams need to consider to ensure the best cultural fit and customer uptake for what they're building? How can they better understand local market differences? What potential pitfalls should they watch ou…

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Dan Mall: Scaling design systems 15:43

2M ago15:43

15:43

There’s a reason why we’ve been talking about design systems for a number of years now—it’s the key to collaboration at scale. Few people get that more than Dan Mall who has helped the world’s most recognizable brands create design practices that are truly sustainable and successful. We spoke to Dan about his new book, Design That Scales, which div…

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51. Tamara Hale of Splunk 1:18:04

2M ago1:18:04

1:18:04

This episode of Dollars to Donuts features my conversation with Tamara Hale, the Director of Product Experience – Research & Insights at Splunk. We talk about the long tail of impact, being an anthropologist of work, and having a creative practice. The ‘doing the research’ bit is only about a quarter of your job. The rest of it is all the other stu…

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Rewind: Sara Seager: Astrophysicist pushing the boundaries of collaboration while discovering exoplanets 39:04

2M ago39:04

39:04

Find full show notes, bonus content and more on our Substack: https://designbetterpodcast.com/p/rewind-sara-seager It’s a holiday week—happy 4th of July to those celebrating it 🎆—so we’re rewinding to one of our favorite episodes. NASA has been making a lot of headlines with the discovery of planets outside of our solar system that may harbor life,…

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Steve Portigal: Improving your user research process 1:14:19

2M ago1:14:19

1:14:19

Steve Portigal is a veteran user research leader and consultant who helps companies mature their research practices. He’s the author of Interviewing Users, a classic in the field, and the host of the design leadership podcast Dollars to Donuts. In this conversation, we explore: • how to use creative practices to develop your voice as a leader and s…

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50. Vanessa Arango Garcia of Delivery Hero 58:54

3M ago58:54

58:54

In this latest episode of Dollars to Donuts, I talk with Vanessa Arango Garcia, Director UX Research & Research Operations at Delivery Hero. We discuss creating an engaged research community across a global organization, being accountable for impact, and how today’s challenges provide an opportunity for the research progression to grow. We care a l…

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Carissa Carter and Scott Doorley: Assembling Tomorrow 51:32

3M ago51:32

51:32

Find show notes, transcripts, and bonus content on our Substack: https://designbetterpodcast.com/p/carissa-carter-scott-doorley Most of us are too busy with the present to think far into the future—work, kids, pets and other obligations can make it feel like planning for anything more than a week away is a fool’s errand. But we also live in a time …

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Episode 65: UX and Experience Design with Jared Spool 1:03:32

3M ago1:03:32

1:03:32

Today we have a guest that if you don’t know him it more than about time that you do. He’s something of a UX rockstar and one of the leading most influential experts in the field: Jared Spool. He is a Maker of Awesomeness at Center Centre the school he started with Leslie Jensen-Inman to create industry-ready User Experience Designers and where he’…

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49. Sarah Gregory of Coinbase 1:11:08

3M ago1:11:08

1:11:08

This episode of Dollars to Donuts features my conversation with Sarah Gregory, Director of User Research for Consumer at Coinbase. We talk about research comms, archiving user research, and doing research that no one is yet asking for. Our email is designed for one very specific leadership stakeholder, and it is tailored to how that person likes to…

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Celene Aubry: 100+ years of designing for legendary musicians at Hatch Show Print 18:04

3M ago18:04

18:04

Get access to the full episode on our Substack: https://designbetterpodcast.com/p/celene-aubry Back in 2010, Aarron visited Hatch Show Print, a small print shop with a storied history that began in 1879. Hand cut wood block type and illustrations filled the shelves around presses busy producing posters for famous bands and artists. Johnny Cash, Dol…

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Special Episode: "Say More" Feed Drop from The Boston Globe with guest Cal Newport 27:44

3M ago27:44

27:44

Hey, everybody. We're sharing something special today from our pals over at the Say More podcast, where in a special series, Boston Globe columnist Shirley Leung is opening up the conversation about stress and burnout to help listeners feel less alone and inspired to get help. She connects with experts like Krista Tippett and Emily Nagoski, who use…

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Season 3 update from James and Per 2:23

3M ago2:23

2:23

This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th. We are already busy with planning the episodes for the next season – which includes content recorded at From Business To Bu…

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Hillary Coe: Emmy Award-winning designer, certified commercial pilot, astronaut candidate, and drag-racing record holder on designing for SpaceX and Vast 1:03:22

3M ago1:03:22

1:03:22

Visit our Substack for a video of the live interview, transcript, and more: https://designbetterpodcast.com/p/hillary-coe This is our 100th episode of Design Better. 🥳 It’s an amazing milestone! Whether you’ve been with us for years or you’re brand new to the show, thanks for listening and supporting our work. We saved something very special for ou…

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48. Jamika Burge of Capital One 1:13:12

3M ago1:13:12

1:13:12

In this episode of Dollars to Donuts I speak with Jamika Burge, the head of research for Data and AI at Capital One. We talk about her journey through academia, discovering user research, and intersectionality. Doing good – for me, as a researcher, and as someone who wants to do good in the world, it means understanding people’s needs in context an…

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Bonus: AI and the Creative Process 1:01:04

3M ago1:01:04

1:01:04

Generative AI is finding its way into the tools and processes that power creative work. Exciting? Terrifying? Maybe a little of both. Adobe has been not only shipping impressive generative AI tools and features, but thinking about the implications this new technology could have on creative careers. Adobe invited us to their offices in San Francisco…

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ポッドキャスト Steve Portigal

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