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111 - How to Build Your Personal Brand Internally as a Customer Success Manager - Natasha Evans
Manage episode 417061325 series 3458953
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Are you looking for ways to boost your career growth and master the art of building a personal brand?
Natasha Evans, Head of Customer at Hook is who I welcome in this episode of the Women In Customer Success podcast.
Natasha has spent the last 10 years in Customer Success, first as a Customer Success Manager and then leading teams and whole CS organisations. Natasha loves both the building of processes and frameworks in CS as well as building diverse teams and cultures. Natasha is a big advocate for working parents, female leaders, and Customer Success as a function in SaaS.
We discuss the importance of being authentic to yourself as you face the challenges on your customer success journey. When you build your personal brand, it’s not just about gaining visibility, it’s about showcasing your unique skills and achievements. Strategic self-promotion is crucial for both professional and personal growth.
We also go into:
- Why stepping up and taking ownership is important
- Strategies to elevate your personal brand
- How to build your personal brand and get promoted
Other people’s experiences can be invaluable lessons for improvement. So, tune in, learn how to build your personal brand and make your mark in the industry you’re in.
Follow Natasha!
This episode was brought to you by Deployflow.
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About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.
Follow:
Women in Customer Success
- Website - womenincs.co
- LinkedIn - linkedin.com/company/womenincs
- Instagram: https://www.instagram.com/womenincs.co/
- Podcast page - womenincs.co/podcast
- Sign Up for PowerUp Tribe - womenincs.co/powerup
Host Marija Skobe-Pilley
- Website - https://www.marijaskobepilley.com/
- LinkedIn - https://www.linkedin.com/in/mspilley/
- Coaching with Marija: http://marijaskobepilley.com/programs
- Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie
章
1. Developing Internal Brand in Customer Success (00:00:00)
2. Personal Brand in Customer Success (00:11:57)
3. Developing Personal Brand for CSMs (00:21:11)
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