CEO Transition – an obstacle or an opportunity?

WLEI - Lean Enterprise Institute's Podcast

Too often, a change in executive leadership can bring a lean transformation to a grinding halt. But that has not been the case at Lynn Community Health Center (LCHC).

Within two years of the start of their lean journey, LCHC CEO Lori Abrams Berry announced her intention to retire. The immediate reaction from the LCHC community was concern that her departure would impact the progress made on advancing lean thinking and practice with improved outcomes and engagement of its team members. Instead, the impending CEO transition was embraced as a challenge, a gap to tackle. Learn how LCHC approached this executive leadership transition to ensure the continuity of their lean transformation.

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