260. The Flourishing Effect of Automation and AI

Transform NOW

In this episode, host Michael Marchuk talks with Tonille Miller, founder and CEO of EXT, about the impact of remote work on connection and relationships, and the role of technology in finding meaning in work. We also explore how organizations can manage role changes and lead change effectively as technology transforms operations.

Tonille shares insights from her book, 'The Flourishing Effect,' which focuses on creating optimal experiences and meeting human needs in the workplace. She emphasizes the importance of removing sources of friction and providing experiences that meet people's needs for meaning, purpose, well-being, connection, and growth. Overall, the conversation highlights the need for organizations to prioritize human well-being and adapt to the changing landscape of work.

Here’s what we talked with Tonille about:

- How technology can help employees find more meaning in their work by automating mundane tasks and allowing them to focus on higher-order thinking, problem-solving, and innovation.

- Why managing role changes in organizations adopting new technologies requires a focus on human well-being, proactive change management, and addressing friction and resistance.

- Why leaders should put their workforce at the center of change efforts, frame changes in terms of shared values and employee benefits, and actively involve managers and influencers in the change process.

Tonille's book: The Flourishing Effect: Unlocking Employee Thriving and High Performance as Your Competitive Edge: Miller, Tonille: 9798988733850: Amazon.com: Books

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