最高の Transform Now ポッドキャスト (2024)

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276. Driving M&A Value Through Automation and AI 28:42

2d ago28:42

28:42

On this podcast, Brad Hairston talks with Simon Ratcliffe, partner at Beyond M&A, who talks about his experience with performance improvement in the private equity sector and where automation and AI fit into it. . Here’s what we talked with Simon about: *How his psychology background factors into his current advisory work *The current state of M&A …

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275. The Total Economic Impact of Intelligent Automation 20:28

6d ago20:28

20:28

On this podcast, Brad Hairston talks with Paul Taylor, Chief Marketing Officer at SS&C Blue Prism, who breaks down the key insights from Forrester's latest research on the real business benefits realized by companies that have invested in intelligent automation. . Here’s what we talked with Paul about: *What the Forrester Total Economic Impact (TEI…

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274. Weekly Pulse Check on Automation & AI News 13:35

7d ago13:35

13:35

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: Elon Musk jokingly says AI could potentially win the US Presidential election in 2032 while at the "Oscars of Science" ceremony https://www.windowscent…

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273. Weekly Pulse Check on Automation & AI News 14:55

14d ago14:55

14:55

On this episode, co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: *Business Process Management Market To Reach USD 83.2 Billion By 2032 | DataHorizzon Research https://finance.yahoo.com/news/business-process-management-market-rea…

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272. The Human Factor in AI Innovation 27:18

16d ago27:18

27:18

On this podcast, Brad Hairston talks with Manuj Aggarwal, CIO at TetraNoodle and a Top Voice in AI on social media, who addresses some common misperceptions about AI and talks about how AI is positively impacting society and business if it is applied the right way. . Here’s what we talked with Manuj about: *How technology changed Manuj's life traje…

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271. Weekly Pulse Check on Automation & AI News 12:36

18d ago12:36

12:36

On this podcast, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: *Paying tribute to DALL-E 2 as it sunsets *Is the US headed to a 32-hour workweek as a result of automation and AI? *will.i.am (Black Eyed Peas) an A…

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270. Thinking Big, Starting Small, and Scaling Quickly at Ericsson 23:47

22d ago23:47

23:47

On this podcast, Brad Hairston talks with Girish Pai, Technology Portfolio Director at Ericsson, who talks about Ericsson's automation capability and the successful returns they have achieved with it. Telco is an extremely fast-moving industry, and emerging tech is making it go even faster. The need for agility and versatility to respond to changes…

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269. Embracing a Fintech Mentality at State Street Bank 30:27

28d ago30:27

30:27

On this podcast, Brad Hairston talks with Giovanni Gentile, Managing Director of Automation & Artificial Intelligence Platforms & Product Services at State Street Bank, who talks about his organization's very successful automation journey and how his soccer coaching skills have helped him and his team embed automation and innovation into the cultur…

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268. Intelligent Automation and Humanation 25:25

1M ago25:25

25:25

In this episode, host Michael Marchuk talks with Brent Kedzierski, Chief Industrial Advocate at HumanWRKS about the historical context and perception of automation, as well as the evolution of intelligent automation. He emphasizes the importance of balancing technological growth with economic sustainability and provides practical advice for HR team…

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267. AI Ecosystems and Autonomous Intelligent Automation 36:07

1M ago36:07

36:07

In this episode, host Michel Marchuk talks with Rotem Alaluf, the founder and CEO of Wand.ai. Rotem discusses the evolution and development of AI and its impact on businesses. He emphasizes the importance of bridging the gap between AI technologies and real-world value, particularly through natural language interaction. The conversation explores th…

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266. Tracking the Value of Intelligent Automation with C TWO 15:04

2M ago15:04

15:04

In this episode, host Michael Marchuk talks with Phil Russell from C TWO at the Dallas BP Live event. We discuss how C TWO acts as an insurance policy for automations, ensuring that the work is delivered successfully and meeting business expectations and discuss how the C TWO platform is suitable for customers at different stages of their automatio…

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265. A Business Process-Centric Approach to Intelligent Automation 18:22

2M ago18:22

18:22

At SS&C Blue Prism Live in Dallas, Texas on February 27, 2024, Brad Hairston caught up with Paul Branson, Director of Solution Engineering for the Americas at our consulting partner Novelis, who explained how his firm stays focused on the end-to-end business processes that their clients are trying to reinvent through intelligent automation. . Here’…

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264. The Era of Citizen-Led Technology 29:56

2M ago29:56

29:56

On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information systems, who explains how citizen-led technology is sweeping across all areas of organizations with very positive results. . Here’s what we talked with Tom about: *Why citizen-led technology is trendin…

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263. Deploying 1,000+ Digital Workers Within a Year at SS&C (A Success Story) 27:50

2M ago27:50

27:50

On this podcast, Brad Hairston talks with Kathy Murphy, Product Lead, Intelligent Automation at SS&C Retirement Solutions, and Alec Sutherland, Principal, Intelligent Automation at SS&C Blue Prism, who explain how SS&C's very successful internal automation program achieved the fastest deployment of 1,000 digital workers in SS&C Blue Prism's history…

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262. Moving Toward a Swarm Intelligence With GAI Insights 32:11

3M ago32:11

32:11

On this podcast, Brad Hairston talks with Dr. John Sviokla, Co-Founder of GAI Insights and Executive Fellow at Harvard Business School, who explains how his research firm is helping companies navigate the early days of GenAI and why everyone should be so excited about this latest technology disruption. .Here’s what we talked with John about: *The o…

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261. The Next Evolution of Intelligence: How Autonomous Agents Will Transform the Way We Work 24:37

3M ago24:37

24:37

In this episode, host Michael Marchuk talks with Frank Casale, founder and chairman of The Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI), about his journey into automation and AI, the impact of AI technology, the rise of intelligent autonomous agents, and the challenges organizations face in preparing for AI. He also …

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260. The Flourishing Effect of Automation and AI 27:17

3M ago27:17

27:17

In this episode, host Michael Marchuk talks with Tonille Miller, founder and CEO of EXT, about the impact of remote work on connection and relationships, and the role of technology in finding meaning in work. We also explore how organizations can manage role changes and lead change effectively as technology transforms operations. Tonille shares ins…

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259. Navigating Early GenAI Success With Reveal Group 32:12

4M ago32:12

32:12

On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who explains how his consulting firm is helping companies carefully and effectively integrate GenAI into their process automations. .Here’s what we talked with Xavier about: *The secret to Reveal Group’s success and growth in the intelligent automation industry *Marke…

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258. Bringing Structure to Unstructured Conversations With CLEVVA Virtual Agents 36:35

4M ago36:35

36:35

On this podcast, Brad Hairston talks with Mark Pedersen, Co-founder of CLEVVA, an SS&C Blue Prism technology alliance partner, who explains how virtual agents are helping companies effectively conduct the various conversation journeys happening each and every day across their organization. . Here’s what we talked with Mark about: *Why chatbots have…

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257. Reaching Forward Into GenAI With Novelis 14:09

4M ago14:09

14:09

In this encore episode, host Michael Marchuk speaks with Catherine Stewart from Novelis about reaching real results with automation and Generative AI. Catherine discusses the management platform SmartRoby that fuses the power of SS&C Blue Prism's intelligent automation platform with the capabilities of Gen AI to drive results. This recording was or…

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256. The Path to Digital Insourcing 38:17

4M ago38:17

38:17

On this podcast, Brad Hairston talks with Bent Dalager, Nordic Head KPMG NewTech, who explains how companies are finding more and more innovative ways to use automation and AI. . Here’s what we talked with Bent about: *The way GenAI is impacting how companies are leveraging automation *The rationale for digital insourcing*How future business proces…

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255. Highlights From The Transform NOW Podcast in 2023 38:36

4M ago38:36

38:36

Thought Leadership in Intelligent Automation . Co-hosts Michael Marchuk and Brad Hairston conclude their 2023 podcast season by reminiscing about the diverse topics and insightful guests featured across 50 episodes. They each highlight standout moments, including discussions on topics such as AI data labeling, bias, reskilling, scaling automation, …

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251. Whose Data Are You Using and Trusting? 37:43

5M ago37:43

37:43

In this episode, host Michael Marchuk talks with Adam Helfgott, CEO of Valence, about the importance of leveraging data that you can trust, not only from within your organization, but also between business partners. Adam's extensive experience with blockchain and federated data models provides insight on how organizations can unlock value and achie…

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254. Hiring for the Hybrid Workforce 27:44

5M ago27:44

27:44

In this episode, host Michael Marchuk talks with Jonathan Porter-Whistman, CEO of Perception Predict. Jonathan discusses the importance of applying data-driven analytics to the hiring process and building better teams and highlights the lack of AI and automation in HR compared to other areas of business and emphasizes the need for organizations to …

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253. Realizing the Benefits of Automation and Insourcing at Nuuday 24:12

5M ago24:12

24:12

On this podcast, Brad Hairston talks with Nina Winther Jensen, Head of Business Process Management at Nuuday, a Danish telecommunications company and a customer of SS&C Blue Prism, who explains how her organization is leveraging automation to challenge traditional methods like labor arbitrage and take more ownership of improving and innovating busi…

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252. The Future of Humanity and AI: A Conversation with Futurist Trond Undheim 41:09

5M ago41:09

41:09

In this episode, host Michael Marchuk talks with author and futurist, Trond Unheim, who has written a number of books including FutureTech, EcoTech, and HealthTech. Trond explores the possible future outcomes from our development of AI with ever-increasing capabilities. Trond also talks about how various industries may change substantially over the…

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250. Generative AI: A Game-Changer or a Legal Nightmare? 29:38

6M ago29:38

29:38

In this episode, host Michael Marchuk connects with Diana Bikbaeva, a senior associate attorney with the law firm of Marashlian & Donahue, to discuss the legal implications associated with all of the creative outputs that are created with Generative AI platforms. Diana outlines how copyrights and "fair use" impact the way that organizations may nee…

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249. Powering ESG With Intelligent Automation 41:34

6M ago41:34

41:34

On this podcast, Brad Hairston talks with Martha Amram, CEO of Glynt, Rahul Sareen, Global Head GTM and Business Development for Sustainability Solutions at AWS, and Michael McLaughlin, VP Cloud Alliances & Channel at SS&C Blue Prism, who explain how they are bringing their combined capabilities to market to enable all organizations to achieve thei…

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248. Balancing Work for the Better 32:00

6M ago32:00

32:00

In this episode, host Michael Marchuk talks with Greg Martin, a managing director of a leading Canadian mergers and acquisitions firm about balancing the work that we produce using both AI and automation tools but also those nuanced conversations that create connections between humans. Greg's experience in both capital markets and human capital pro…

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247. Automation Champions Paving the Way at Office Depot 32:04

7M ago32:04

32:04

On this podcast, Brad Hairston talks with Michelle Dwyer, Jared Helta and Lisa Howe from Office Depot, a leading US-based office supply retailer and a Blue Prism customer, who explain how intelligent automation is enabling their organization to be agile and flexible and efficient in the midst of these challenges. . Here’s what we talked with Michel…

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246. Elevating Patient Care Through Automation at IU Health 34:16

7M ago34:16

34:16

On this podcast, Brad Hairston speaks with Bryan Daniels, VP of Revenue Cycle Solutions at Indiana University (IU) Health, and Matt Gustitus, CEO and Founder of Digital Workforce Solution, who share how IU Health has leveraged intelligent automation to drive sustainable change across the organization. . Here’s what we talked with Bryan and Matt abo…

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245. Pursuing Responsible Automation With Faethm AI 30:03

7M ago30:03

30:03

On this podcast, Brad Hairston speaks with John Rogers, VP, Global Strategic Accounts at Faethm, part of Pearson Education and a Blue Prism technology alliance partner, who explains how his company leverages AI to help organizations do strategic workforce planning in light of emerging technology. . Here’s what we talked with John about: *Overview o…

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244. Training as a Secret Weapon in Digital Transformation 36:57

7M ago36:57

36:57

In this episode, host Michael Marchuk talks with John Peebles, CEO of Administrate, about the challenges of "change" during a digital transformation program and how the upskilling process builds confidence into the organization. By upskilling the organization, the digital transformation program can impact morale, hiring, and customer satisfaction s…

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243. Driving Digital Transformation with Data 31:04

7M ago31:04

31:04

In this episode, host Michael Marchuk chats with Govind Balu, CEO of Quaxigma, about the importance of leveraging your organization's data to drive both the changes in your approaches to digital transformation as well as the KPI's that allow your organization to track what's really important as you grow...hint, it's all about your customers! Here’s…

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242. Exploring the Two Sides of Bias 30:08

8M ago30:08

30:08

On this podcast, Brad Hairston speaks with Igor Grubisic, Director of Strategic Practices at VMWare, who explains how fully understanding all forms of bias, both positive and negative, is fundamental to the way companies develop, leverage, and trust AI solutions. . Here’s what we talked with Igor about: *The difference between positive and negative…

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241. Interacting With AI From a Human Perspective 23:29

8M ago23:29

23:29

In this episode, host Michael Marchuk talks with Max Sklar, an AI engineer who helped develop social interaction AI within Foursquare's Innovation Lab. Max will talk about how organizations can leverage generative AI to help understand your customers in a different way through the data that they provide during the interactions they have with you. M…

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240. Raising the Bar on Intelligent Automation Value Realization 33:58

8M ago33:58

33:58

On this podcast, Brad Hairston talks with Niti Grover and Susanna Berg, both career practitioners of intelligent automation and currently serving as customer success directors for SS&C Blue Prism. Niti and Susanna share their thoughts and experiences on benefits realization and how it can extend the value of automation across the enterprise. . Here…

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239. Artificially Human - Making Sense of Automation and AI 30:09

9M ago30:09

30:09

In this episode, host Michael Marchuk sits down with Rob Whiteman, author of the book "Artificially Human - Making Sense of Automation and AI". Rob's extensive experience as the leader of McKinsey's automation services practice from 2016-2022 provides him with exceptional insights into the automation practices for organizations large and small, pub…

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238. Cultivating a Culture of Automation at Banner Health 27:20

9M ago27:20

27:20

On this podcast, Brad Hairston speaks with Suzi Dack, Sr. Director, IT Business Applications at Banner Health, who explains how her organization is keeping intelligent automation on the forefront of every thing they are doing to advance patient care. . Here’s what we talked with Suzi about: *How Banner Health has built out their intelligent automat…

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237. Overcoming the Document Dilemma with ABBYY IDP 32:55

9M ago32:55

32:55

On this podcast, Brad Hairston speaks with Neil Murphy, Chief Sales Officer at ABBYY, who explains how Intelligent Document Processing (IDP) is removing this bottleneck and helping companies transform data from business-critical documents into actionable outcomes. . Here’s what we talked with Neil about: *ABBYY’s origins and how it is differentiate…

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236. The BPM Advantage 29:55

10M ago29:55

29:55

On this podcast, Brad Hairston speaks with Brian Hesse, Sr. Director Product Management at SS&C Blue Prism, who explains how companies are leveraging BPM to reinvent the way work gets done and the benefits they are realizing. . Here’s what we talked with Brian about: *The current state of the BPM market *How BPM enables process redesign *The trend …

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235. Automation Scattershooting With the Transform NOW Co-Hosts 37:02

10M ago37:02

37:02

On this podcast, our two co-hosts, Brad Hairston and Michael Marchuk, talk amongst themselves about some of the hottest topics in intelligent automation - adoption, change management, scaling, salary impacts, GenAI and ESG. It's scattershooting at its best! . Here’s what Brad and Michael talked about: *Why so many people are talking about change ma…

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234. Optimizing Your Business with Digital Twins and Process Simulation 34:51

10M ago34:51

34:51

In this episode, Michael Marchuk talks with John Hill, founder and CEO of Silico AI, about building digital twins of your business processes to optimize the outcomes through automaton and process re-engineering. John covers the foundational concepts to allow you better understand why this technology will transform the way you approach your process …

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233. Decoding Change - Unlocking the Secrets of Organizational Success 43:54

11M ago43:54

43:54

In this episode of Transform NOW, host Michael Marchuk talks with Chris Marshall, author of the book "Decoding Change: Understanding what the heck is going on, and why we should be optimistic about our future". Chris explores the causes and effects of the rapid changes happening in the world today and argues that these changes are not random or cha…

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232. Recoding the Tech Function 35:22

11M ago35:22

35:22

On this podcast, Brad Hairston speaks with Miguel Carrasco, Global Public Sector Lead at BCG X, who explains how the technology function of the future will look and act nothing like the tech function of today. . Here’s what we talked with Miguel about: *How and why BCG X came into existence *Succeeding with cross-functional teams *Accelerating tech…

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231. Workforce Ecosystems and AI 56:02

11M ago56:02

56:02

In this episode, host Michael Marchuk talks with Elizabeth Altman and Christoph Riedl about their Brookings Institute report which explores how workforce ecosystems, which are networks of people and organizations that collaborate to achieve a shared outcome, are changing the nature of work and management. It also examines how AI, which is a broad t…

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230. Automation = Innovation at Pfizer 29:02

11M ago29:02

29:02

On this podcast, Brad Hairston talks with Namita Pande, Director, Digital Innovation and Strategy – R&D at Pfizer, who shares the incredibly successful Pfizer automation journey and how it has impacted her career. . Here’s what we talked with Namita about: *The automation journey at Pfizer *How intelligent automation helped get Pfizer’s COVID vacci…

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229. Navigating the "Trust No One" Digital World 30:48

11M ago30:48

30:48

On this podcast, Brad Hairston talks with John deCraen, Associate Managing Director of Strategic Risk Consulting at Kroll, who explains why cybersecurity has become such a critical priority for all companies in today's global economy. . Here’s what we talked with John about: *How cybersecurity has evolved in recent years *Industries targeted the mo…

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228. Making Sense of the Buzz Around GenAI With Bain 37:05

12M ago37:05

37:05

On this podcast, Brad Hairston talks with Ted Shelton, Expert Partner at Bain & Company, who explains how and why GenAI is a game-changer that should motivate companies to re-think the way they do work across all business activities. . Here’s what we talked with Ted about: *Bain’s history with AI, including recent partnerships *The risks around Gen…

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227. Equipping Managers in the Hybrid Workforce Era 20:48

12M ago20:48

20:48

On this podcast, Brad Hairston talks with Michael Cupps, EVP Growth North America at ActiveOps, an SS&C Blue Prism technology alliance partner, who explains how his company's software is providing management process automation to address the dynamics of the evolving workforce. . Here’s what we talked with Michael about: *How ActiveOps helps compani…

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