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253. Realizing the Benefits of Automation and Insourcing at Nuuday
Manage episode 389430570 series 2633287
On this podcast, Brad Hairston talks with Nina Winther Jensen, Head of Business Process Management at Nuuday, a Danish telecommunications company and a customer of SS&C Blue Prism, who explains how her organization is leveraging automation to challenge traditional methods like labor arbitrage and take more ownership of improving and innovating business processes.
.
Here’s what we talked with Nina about:
*Nuuday’s automation journey
*The importance of automation to the telco industry
*Nuuday’s approach to automating work by department
*Nuuday's automation team structure and skills
*How Nuuday insourced a BPO-supported operation
*Critical success factors behind Nuuday’s automation success
*Future direction of the automation program
.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
283 つのエピソード
Manage episode 389430570 series 2633287
On this podcast, Brad Hairston talks with Nina Winther Jensen, Head of Business Process Management at Nuuday, a Danish telecommunications company and a customer of SS&C Blue Prism, who explains how her organization is leveraging automation to challenge traditional methods like labor arbitrage and take more ownership of improving and innovating business processes.
.
Here’s what we talked with Nina about:
*Nuuday’s automation journey
*The importance of automation to the telco industry
*Nuuday’s approach to automating work by department
*Nuuday's automation team structure and skills
*How Nuuday insourced a BPO-supported operation
*Critical success factors behind Nuuday’s automation success
*Future direction of the automation program
.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
283 つのエピソード
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