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Being a Customer Advocate Within Your Business with Brian Kale
Manage episode 304920453 series 2930366
コンテンツは Eric Dickmann によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Eric Dickmann またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
In episode 92, host Eric Dickmann interviews Brian Kale. Brian is a customer service advocate, CX industry insider, and Head of Customer Success at Bank Novo. a small business banking platform connecting business owners to no-fee checking and debit accounts. He's been helping companies better understand their customers by building better products for their needs.
For show notes and a list of resources mentioned in this episode, please visit:
https://fiveechelon.com/being-customer-advocate-within-your-business-s6ep11/
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