最高の Management Consulting ポッドキャスト (2024)

1
Can EHRs Stop Automated Scraping of Data? 9:14

1d ago9:14

9:14

A lot of organizations are scraping data (RPA automation) from their practice management PMS / EHR. This includes providers who want their own data and have issues with the system vendor, as well as RCM companies and software vendors like analytics platforms. But are they allowed to do this? Do EHR vendors have contracts that prevent this? Would th…

1
738: Five phrases to avoid (Case Interview & Management Consulting classics) 15:16

1d ago15:16

15:16

Communication and image in a case interview is governed by both what you say and how you say. It is true that how you say something tends to carry more weight. However, in some case, certain phrases should definitely be avoided because they cause much damage it is very hard to recover from them. We discuss them in this podcast. Here are some free g…

1
The Coaching Consulting Connection 27:55

29d ago27:55

27:55

In this episode, co-hosts Ashka Wirk, CMC and James Grieve, CMC chat with Heidi Hamilton about the important connection between coaching and consulting. CMC-Canada’s new Affinity Partnership with Erickson Coaching International offers substantial discounts on Erickson programs to our members and this episode highlights how coaching and consulting c…

1
Why is GenAI Taking Off Faster than Analytical AI? 9:35

3d ago9:35

9:35

What is GenAI (like ChatGPT) taking off faster than analytical AI (like machine learning ML) in medical billing? We'll discuss which has more value in RCM, the pluses and minuses of each, and some counterintuitive reasons why it is getting tested and adopted faster than ML AI.

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737: How to Network with a Senior Partner (Case Interview & Management Consulting classics) 12:58

4d ago12:58

12:58

Networking with a partner is counter-intuitive. It is much easier to network with a McKinsey / BCG partner for at least four reasons. First, partners always return emails. Second, partners are generally willing to take a call just to explore your profile. Third, partners are less hung up on things like degrees etc. since they look deeper at a profi…

1
Medical Billing Advertising 9:36

8d ago9:36

9:36

What options are a good fit for medical billing advertising? We'll explore some of the most common options and whether they would benefit growing your medical billing company.

1
736: Difference between learning and practicing (Case Interview & Management Consulting classics) 10:38

9d ago10:38

10:38

99% of clients misunderstand learning and practicing. At its essence, you cannot practice McKinsey cases until you learn McKinsey cases. Most candidates start of their case interview preparation by reaching out to colleagues and consultants to practice cases, not having gone through the learning steps. Without a good strategy of separating learning…

1
735: How to Hold Networking Conversations (Case Interview & Management Consulting classics) 9:43

11d ago9:43

9:43

Networking calls/coffee chats are tricky. You should not be following the advice found for general recruitment. We insist our clients network with partners so most of the advice we provide is for networking with McKinsey and BCG partners. The reality is that partners are best equipped, and most influential, to assess a unique profile and make a jud…

1
Denials, Payer AI, and Assassination 8:43

14d ago8:43

8:43

The murder of the CEO of United Healthcare has re-ignited a discussion about denials and bad payer / insurance company behavior, and AI is at the center of it. We'll discuss UHC's denials AI, the broader application of AI in denials, whether it is problematic, and why. And finally a little on what you can do about it.…

1
734: How Leaders Win by Making Big Bets (with Ex-Amazon Executive, John Rossman) 34:46

16d ago34:46

34:46

Welcome to an interview with John Rossman who was an early Amazon executive and senior innovation advisor at T-Mobile & the Gates Foundation. He is the co-author of Big Bet Leadership and a keynote speaker and advisor. In this episode, John Rossman discusses the insights from his recent book, Big Bet Leadership, on how companies can manage major st…

1
RCM Marketing Strategy - Effective Targeting 10:34

17d ago10:34

10:34

Many still seem to struggle with effective targeting in the medical billing arena. So what are the levers or variables involved? How can you find a good target market to carve out a successful positioning and differentiation? We'll give you some suggestions on how to do this effectively.

1
733: How Interdisciplinary Learning Shapes Tomorrow's Leaders (Ex McKinsey and Founder of the LIS) 54:16

18d ago54:16

54:16

Welcome to an interview with Ed Fidoe, the founder and CEO of the London Interdisciplinary School (LIS), the first institution in decades to be granted degree-awarding powers from inception in the UK and offers an innovative, interdisciplinary curriculum focused on tackling complex global issues such as inequality, sustainability, ethics, and AI. I…

1
732: From Harvard Engineer to Inc. 5000 CEO: David G. Ewing on How to Build a Successful Business 52:01

23d ago52:01

52:01

Welcome to an interview with the innovative CEO of Motiv, David G. Ewing where we speak about entrepreneurial resilience and customer experience innovation. In this episode, David shares his journey from early struggles during the 2000 tech recession to building a successful Oracle partnership that transformed his business. He candidly discusses ov…

1
Medical Billing Advertising - Is TikTok Right for Your Business? 5:39

24d ago5:39

5:39

TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…

1
731: 10 Shifts from Leadership to Teamship (with Keith Ferrazzi) 39:14

25d ago39:14

39:14

Welcome to an interview with an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute, Keith Ferrazzi. In this episode, Keith takes us through his inspiring journey from a challenging childhood in a poor immigrant family to becoming a global leader in relationship-building and…

1
Buying Medical Billing Leads - Numbers Deep Dive 9:36

29d ago9:36

9:36

Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.

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730: Steps to Becoming a Fractional C-Suite Executive (with Sara Daw) 42:57

30d ago42:57

42:57

Welcome to an interview with the author of Strategy and Leadership as Service, Sara Daw. Her new book provides businesses with access to the complete range of functional, emotional, and collective intelligence at the C-suite level by moving their positions from the “pay-roll” to an “access-role.” In this episode, Sara discussed strategies for advan…

1
What Is The Best Channel for Medical Billing Marketing? 9:35

1M ago9:35

9:35

I frequently get this question. In this podcast we'll dive into what is the "best" channel and what criteria are involved in determining the "best".

1
729: INSEAD Professor on Rethinking Your Growth Logic with Triple Fit Strategy (with Christoph Senn) 48:58

1M ago48:58

48:58

Welcome to an interview with the coauthor of Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth, Christoph Senn. In this episode, Christoph introduces us to the concept of the "Triple Fit Strategy," a groundbreaking approach to strategy and sales with the power to transform businesses. It replaces the traditional sing…

1
Why Isn't Medical Billing Automation Taking Over? 8:23

1M ago8:23

8:23

Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…

1
728: More Effective Leadership Through Conversations (with Topaz Adizes) 47:09

1M ago47:09

47:09

Welcome to an interview with the author of 12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships, Topaz Adizes. Topaz After a decade of exploring human connections through 1,200+ conversations in his Emmy Award-winning experience design studio, Topaz Adizes founder of The Skin Deep, popular on TikTok (1.2M) and Youtube (…

1
Buying Medical Billing Leads - 5 Tips to Succeed 8:42

1M ago8:42

8:42

In another podcast we have discussed why buying medical billing leads may not be the marketing strategy slam dunk people think it is. But if you are going to do it, we'll give you the top 5 tips to succeed doing it (or at least significantly improve your results).

1
727: Mathematician's Proven Plan for Saving Hospitals, Lives, and Billions of Dollars (with Eugene Litvak) 47:00

1M ago47:00

47:00

Welcome to an interview with healthcare visionary, Eugene Litvak. In this episode, Eugene discussed the challenges in global hospital management, highlighting overcrowded emergency departments, nursing shortages, rising healthcare costs, and mismanaged surgery schedules leading to delays and increased mortality. Eugene discussed ways to improve the…

1
Improve Trade Show ROI - Top 10 Actionable Tips 13:41

1M ago13:41

13:41

In one of our other podcasts we suggested exhibiting at trade shows may not be the best medical billing marketing strategy. But if you're going to do it, here are the top 10 tips on how to dramatically improve your lead generation rate and ROI.

1
726: The Mindshift Tomorrow's Leaders Need Today (with World-Renowned Futurist, Brian Solis) 49:09

1M ago49:09

49:09

Welcome to an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of 'Mindshift'—moving beyond industrial-era, business-as-usual mindsets to become a visionary for a future that has yet to emerge. He also explores the importance of a beginn…

1
Make Your Voice Heard - Vote! 1:25

2M ago1:25

1:25

A message for those of you in the US...Today is election day.

1
725: Customer Strategy in the Age of AI (with Mark Abraham, BCG’s Personalization Lead) 55:34

2M ago55:34

55:34

Welcome to an interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI, Mark Abraham. In this episode, we explore the rise of personalization through digital tools and AI, and how companies and organizations are leveraging it to build connections and engage with their customers. We discuss companies that excel in thi…

1
Is AI Good at Medical Billing Marketing Strategy? 8:13

2M ago8:13

8:13

Gen AI and ChatGPT are getting tons of attention. How good is AI at doing medical billing marketing strategy? We test it and see how it performs and make suggestions.

1
724: The Future of AI and Personalization (with David C. Edelman, HBS Lecturer and Former Fortune 50 CMO) 42:54

2M ago42:54

42:54

Welcome to an interview with the co-author of the book Personalized: Customer Strategy in the Age of AI, David C. Edelman. This book is a playbook for delivering true personalization at scale that will help executives learn how to put personalization at the center of their strategy and accelerate growth. BCG's Mark Abraham and HBS's David C. Edelma…

1
Buying Medical Billing Leads - A Good Marketing Strategy? 6:32

2M ago6:32

6:32

Many companies buy medical billing leads, or at least have considered it. The question is whether this is a good marketing strategy. We'll explore the pluses and minues.

1
723: Living a Fulfilled Life (with Ex Google Executive, Megan Hellerer) 54:16

2M ago54:16

54:16

Welcome to an interview with the author Directional Living: A Transformational Guide to Fulfillment in Work and Life, Megan Hellerer. In this episode, Megan shares her experience as an executive at Google and how she realized the misalignment in her career path, which led to physical and mental health issues. She also discusses how she navigated th…

1
Medical Billing Companies are Rarely Good at Marketing or Sales 7:08

2M ago7:08

7:08

People think medical billing marketing and sales are difficult, but your competition is terrible at this. The reality is it isn't that tough and in this episode I share a story that illustrates why I think most medical billing marketing stinks.

1
722: The Playbook for Winning the Status Game (with Alison Fragale, Distinguished Scholar of Organizational Behavior) 47:29

2M ago47:29

47:29

Welcome to an interview with the author of Likeable Badass: How Women Get the Success They Deserve, Alison Fragale. In her book, Alison addresses the recurring questions from high powered and early career women alike: How do women thread the needle of kindness and competence in the workplace? How can women earn credit for their accomplishments, neg…

1
721: Leadership and Self-Deception (with Arbinger Managing Partner, Mitch Warner) 54:56

2M ago54:56

54:56

Welcome to an interview with Mitch Warner, a bestselling author and Arbinger managing partner. In this episode, we dive deep into the critical topic of self-deception and its profound impact on leadership and personal effectiveness. Mitch shares powerful insights on how self-deception can undermine our relationships and professional success, often …

1
Why Targeting Marketing is So Hard for Medical Billing Companies 7:21

2M ago7:21

7:21

We did a prior podcast on the benefits of targeted medical billing marketing. For most, this becomes a "duh!" moment after thinking about the pluses and minuses. Then why are so few billing companies doing it and why do some even after hearing the rationale continue to shotgun the market unsuccessfully?…

1
720: How to "Think Like Amazon" (with John Rossman) 43:54

2M ago43:54

43:54

Welcome to an interview with a seasoned business strategist and operator respected for his pivotal role in Amazon’s early days, John Rossman. In John’s book, Think Like Amazon, he provides 50 ½ answers drawn from his experience as an Amazon executive―and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the co…

1
Don't Update Your Website - Sound Crazy? 4:33

2M ago4:33

4:33

When should you update your website or create a new website? If you're thinking about medical billing marketing strategies, will a better website increase your sales? Listen to find out.

1
719: Entrepreneurship Through Acquisition (with HBS Professors and 'Think Big, Buy Small' Hosts Richard Ruback and Royce Yudkoff) 56:46

2M ago56:46

56:46

Welcome to an interview with Richard Ruback and Royce Yudkoff, HBS professors and the hosts of 'Think Big, Buy Small' podcast. In this episode, we discuss current market trends related to entrepreneurship through acquisition. We also touch on the demographic trend of baby boomers retiring and needing to sell their businesses, and its impact on buyi…

1
Should Your Medical Billing Business Hire a Salesperson? 5:46

2M ago5:46

5:46

You want to grow your medical billing company. When people think grow they think sales, when they think sales they think salesperson. Is this the right approach for your business? Listen to find out our thoughts.

1
718: From a $3,000 investment into nearly $1 billion in lifetime sales (with Brian Gottlieb) 38:40

2M ago38:40

38:40

Welcome to an interview with the author of Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams, Brian Gottlieb. In his book, Brian shares his straightforward business ideology of having a clear strategy, inspiring teams, providing best-in-class training, using metrics for empowerment, and executing with c…

1
Billing Companies, Automation, and AI - Are They Overstating Their Capabilities? 7:02

2M ago7:02

7:02

I recently attended the HBMA (healthcare billing management association) national conference and heard a bunch of billing companies talk about automation and AI. But how many are really experts in this? How many are really even deploying these technologies in any reasonable scale? Listen to find out.…

1
717: How to Lead Bigger (with Former CEO of AT&T Business, Anne Chow) 50:41

2M ago50:41

50:41

Welcome to an interview with the author of Lead Bigger: The Transformative Power of Inclusion, Anne Chow. In her book, Anne shows us how we can all learn to leverage inclusion far beyond DEI to elevate our work, workforce, and workplace. Lead Bigger offers a no-nonsense approach to leading outside of traditional parameters that challenges us all to…

1
Should Your Medical Billing Marketing Be Targeted? 4:11

3M ago4:11

4:11

Most medical billing companies take any and all comers, they are opportunistic and will do everything from family practice to pain management to ophthalmology. But is this a good idea from a marketing standpoint if you are trying to grow more quickly? Listen to find out our thoughts.

1
716: Democratizing Learning Using AI and Leadership With AI (with Marshall Goldsmith) 51:11

3M ago51:11

51:11

Welcome to an interview with Marshall Goldsmith, a world-renowned executive coach and leadership thinker. In this episode, Marshall offers invaluable advice for aspiring leaders and coaches, emphasizing the importance of maintaining an adult-to-adult relationship in coaching scenarios. His focus on measurable results has made him a trusted advisor …

1
715: Religion, politics, culture etc. (Case Interview & Management Consulting classics) 15:13

3M ago15:13

15:13

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss religion, politics, culture, etc. When interviewing with a partner or associate from a different culture, it is very easy to say something which can offend a person. Our very own clients have said seemly innocent things only to have it blow up in their…

1
714: Do not read your interviewer (Case Interview & Management Consulting classics) 9:06

3M ago9:06

9:06

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss about the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfri…

1
714: Math for English Majors (with Ben Orlin) 41:32

3M ago41:32

41:32

Welcome to an interview with Ben Orlin, a math teacher turned full-time writer who's on a mission to make mathematics engaging and accessible to all and the author of the book Math for English Majors: A Human Take on the Universal Language. In this episode, Ben offers insights into his teaching and writing journey, the challenges in teaching math, …

1
713: Please elaborate on a weakness, sample answer (Case Interview & Management Consulting classics) 12:43

3M ago12:43

12:43

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
712: Why are you interested in this office, sample answer (Case Interview & Management Consulting classics) 11:46

3M ago11:46

11:46

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
Medical Billing Company Branding - Good Idea? 4:43

3M ago4:43

4:43

Does your medical billing business need branding? Should you invest in this? I've heard many billing companies tell me they want to be seen by their clients and prospective clients and that this is really important. But is it? We'll dive into what this really means and the benefits and costs of branding.…

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