Beliefs, Change and Empathy

The Unified Team

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2M ago 59:23

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Whenever we introduce change we meet resistance.

Every change involves loss of some sort for someone. That person is likely to be the person who most resists the change. How well we address their concerns determines the smoothness of change.

We can push past resistance, but when we don't address these concerns we suffer.

Either we get silent conflict and disengagement. We get loss of trust or active sabotage against us. Or we get outright conflict.

The success of any change over the long term comes from the ability to change old beliefs.

When we leave someone behind. Knowingly or not. We have created a pothole that will eventually cost us.

The key to bringing everyone along is empathy and curiosity.

Finding out where people are. How they feel. And what is behind their resistance.

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