It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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コンテンツは The Morgo Podcast によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、The Morgo Podcast またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
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Tim Warren with Ambit
Manage episode 381423250 series 2698850
コンテンツは The Morgo Podcast によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、The Morgo Podcast またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Ambit is an AI platform for customer service at scale. Tim & his co-founders started Ambit in 2016, seeing the opportunity to leverage the power of Generative AI to provide deeply personalised, automated conversations for customers – increasing customer satisfaction while reducing the cost to serve them. He talks about how tough it is to sell to the IT teams in large enterprises and how relationships drive almost everything.
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Manage episode 381423250 series 2698850
コンテンツは The Morgo Podcast によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、The Morgo Podcast またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Ambit is an AI platform for customer service at scale. Tim & his co-founders started Ambit in 2016, seeing the opportunity to leverage the power of Generative AI to provide deeply personalised, automated conversations for customers – increasing customer satisfaction while reducing the cost to serve them. He talks about how tough it is to sell to the IT teams in large enterprises and how relationships drive almost everything.
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continue reading
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…
continue reading
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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