My Poor Communication Caused My Client To Have A Poor Treatment Outcome.
Manage episode 398540011 series 3151649
As manual therapists we know the most important skill set we can have is amazing treatment skills and technique mastery, without that we wouldn’t be in business for too long.
I would argue that another skill, which is almost equally important is to have proper communication skills and an ability to educate our clients, which ends up being the underlying cause of treatment failures with a client.
For years I have invested just as much time properly communicating to the client about the entire treatment process to help ensure they get the best results.
Sometimes though, I’m a major hypocrite and don’t practice what I preach and completely screw the communication up, leading to a poor outcome for the client.
I recently screwed this up and wanted to share my own mistakes to help you with your clients and do everything you can to get them the best results!
I hope you learn from my own mistakes and enjoy the show.
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We just launched our brand new and free soft tissue injury evaluation and treatment training, called The Peak Method, if you want to start getting in the right direction from being a service provider to a solution provider this is a great start.
It is the first step in learning how to work smarter, not harder, helping to cut your treatment times in half, so you can avoid burnout and help more people get out of pain!
If you want to request access to that training just click the link to learn more and request it: Free Training Request
Please consider joining our ’Soft Tissue Revolution’ community on Facebook, where it’s much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.
As always if you want to be part of the soft tissue revolution here's what you need to do:
1. Visit our Facebook Group Page by clicking here👉 Soft Tissue Revolution Facebook Page and request to join our group.
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