Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios
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What We Cover In This Episode:
An update on the total value of the wellness market right now and the shift that’s happening towards holistic health [1:02]
The importance of having a crisis plan in place and the types of the scenarios you should be prepared for [4:08]
How to properly prepare for a crisis, based on the “scale of fires” [10:30]
A few key considerations when building plans for the financial type of a crisis [18:02]
What to be aware of when recovering from a crisis and the way in which proper documentation of incidents will aid in this process [23:19]
Quotes:
“What happens if someone gets a cut? What happens if you need to call the police, or the fire [department]? What are your protocols? I think it’s important because in crazy scenarios, people panic unless they have a plan.” [Megan, 5:35]
“Insurance is something you should be doing in general, but it’s the things that are out of your control that you want to move into your control as much as possible.” [Megan, 7:27]
“All of these things, you want to make sure you’re doing to the letter. You have to react perfectly, because you have a lot of liability in this type of business and you need to be very safe.” [Megan, 21:32]
LINKS:
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Do! App (Apple Store & Google Play)
Don’t Break the Chain App (Apple Store & Google Play)
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