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Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three

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コンテンツは Nick Dennis によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Nick Dennis またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

What We Cover In This Episode:

  • Examples of ways you can optimize the very first visit by your clients [1:08]

  • What Seran says is the “low-hanging fruit” of building relationships [9:03]

  • Why is the first visit so crucial for retention [12:38]

  • Some of the things that can be done to make the first visit so memorable for the client [17:21]

  • How you can set the stage for optimizing retention by pairing a new client with a seasoned client [21:36]

  • Final tips and effective follow-up techniques to increase the retention rate at your studio [23:38]

Quotes:

“If you really want to have a solid business, you also have to have an experience that is designed for attention. If you give anyone any excuse to not come back, they are going to take it.” [Seran, 16:58]

“When they walk in the studio, they are looking for ‘is this person or is this place going to be the place that I keep coming back to?’” [21:13]

“You want to make sure that your pricing aligns with your customer journey, so whatever package you are selling folks on their first visit is already in alignment with a long-term commitment.” [24:50]

LINKS:

Get Seran’s Free Resource, 30 Reel Ideas! The Studio Owner's Guide To Mastering Reels

Her Website, Instagram & Podcast

Register Now for the fitDEGREE Owners Summit Happening October 15th, 16th & 17th in Atlanta, GA!

Learn More About Our Partners & Get Exclusive Offers

Visit the fitDEGREE Knowledge Base

Send Megan Your Playlist or Discuss the Podcast Here!

fitDEGREE’s Business Portal

https://calendly.com/fitdegree/support

support@fitDEGREE.com

https://www.instagram.com/fitdegree/

​​https://www.instagram.com/fitspot_guru/

https://www.fitdegree.com/blog

https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q

  continue reading

270 つのエピソード

Artwork
iconシェア
 
Manage episode 425915654 series 2991340
コンテンツは Nick Dennis によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Nick Dennis またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

What We Cover In This Episode:

  • Examples of ways you can optimize the very first visit by your clients [1:08]

  • What Seran says is the “low-hanging fruit” of building relationships [9:03]

  • Why is the first visit so crucial for retention [12:38]

  • Some of the things that can be done to make the first visit so memorable for the client [17:21]

  • How you can set the stage for optimizing retention by pairing a new client with a seasoned client [21:36]

  • Final tips and effective follow-up techniques to increase the retention rate at your studio [23:38]

Quotes:

“If you really want to have a solid business, you also have to have an experience that is designed for attention. If you give anyone any excuse to not come back, they are going to take it.” [Seran, 16:58]

“When they walk in the studio, they are looking for ‘is this person or is this place going to be the place that I keep coming back to?’” [21:13]

“You want to make sure that your pricing aligns with your customer journey, so whatever package you are selling folks on their first visit is already in alignment with a long-term commitment.” [24:50]

LINKS:

Get Seran’s Free Resource, 30 Reel Ideas! The Studio Owner's Guide To Mastering Reels

Her Website, Instagram & Podcast

Register Now for the fitDEGREE Owners Summit Happening October 15th, 16th & 17th in Atlanta, GA!

Learn More About Our Partners & Get Exclusive Offers

Visit the fitDEGREE Knowledge Base

Send Megan Your Playlist or Discuss the Podcast Here!

fitDEGREE’s Business Portal

https://calendly.com/fitdegree/support

support@fitDEGREE.com

https://www.instagram.com/fitdegree/

​​https://www.instagram.com/fitspot_guru/

https://www.fitdegree.com/blog

https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q

  continue reading

270 つのエピソード

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