Artwork

コンテンツは richard blank and Richard blank によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、richard blank and Richard blank またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal
Player FM -ポッドキャストアプリ
Player FMアプリでオフラインにしPlayer FMう!

Frugelpreneur Podcast with Sarah St John. Keys to Creating an ESL Call Center with Richard Blank.

10:19
 
シェア
 

Manage episode 463822675 series 3484875
コンテンツは richard blank and Richard blank によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、richard blank and Richard blank またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

Welcome to the ultimate podcast for exploring how to make money online, build a business on a budget, and leverage the best tools and resources available in the digital marketplace! This show is your guide to understanding a variety of online income streams, including affiliate marketing, eCommerce, freelancing, digital products, and passive income generation. If you’re looking to start a side hustle, grow an entrepreneurial idea, or learn proven strategies to boost your revenue, you’re in the right place.


Each episode, Sarah St John will dive into powerful money-making techniques that can help you build an online business from scratch or enhance an existing one. Sarah St John shares the top digital tools and software she uses and recommends to help you save time, boost productivity, and achieve your business goals on a budget. We’ll cover everything from email marketing platforms and content creation software to SEO tools, website builders, and social media management apps. Whether you’re focused on growing your audience, increasing conversions, or creating engaging content, these recommendations are selected to support you at every stage of your business journey.


Episode 211. 25th December 2023. In this episode of Frugelpreneur, we feature Richard Blank, the CEO of Costa Rica's call center, who shares his remarkable journey from graduating high school in Northeast Philadelphia to building a successful business in a foreign country. We'll delve into his frugal approach to entrepreneurship, including the importance of empathy, maintaining financial conservatism, and cultivating a supportive work culture. Tune in to learn valuable insights on starting a business from the ground up and the power of steady, humble growth.


Key topics and bullets

Primary Topic: Entrepreneurial Journey

Richard's upbringing in Northeast Philadelphia

Pursuing a major in Spanish communication at the University of Arizona

Opportunity to move to Costa Rica and work at a call center

Starting Costa Rica's call center in 2008

Growth and expansion of the call center over the years

Primary Topic: Business Frugality and Growth

Starting the business conservatively and being financially responsible

Renting a turnkey station at a mixed call center before purchasing equipment for expansion

Ramping up the company with secondhand furniture and computers for cost efficiency

Using profits for bonuses, promotions, and maintaining a cash stockpile for stability

Slow and steady growth approach for long-term success

Primary Topic: Human Resource Investment and Management

Focus on humility and building momentum in the early stages of the business

Challenges with delegating too quickly and investing in individuals who may not be ready for promotion

Preference for building talent from within rather than hiring hotshots

Emphasizing the importance of empathy, mentorship, and coaching for agents

Creating a supportive and comfortable work environment for employees


https://youtu.be/3Kl4Ssdw3Ac

https://youtube.com/shorts/8VXzr1KNcOs?feature=share

https://youtube.com/shorts/PRUjLS0nV7E?feature=share


Frugelpreneur Podcast, Sarah St John, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

190 つのエピソード

Artwork
iconシェア
 
Manage episode 463822675 series 3484875
コンテンツは richard blank and Richard blank によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、richard blank and Richard blank またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

Welcome to the ultimate podcast for exploring how to make money online, build a business on a budget, and leverage the best tools and resources available in the digital marketplace! This show is your guide to understanding a variety of online income streams, including affiliate marketing, eCommerce, freelancing, digital products, and passive income generation. If you’re looking to start a side hustle, grow an entrepreneurial idea, or learn proven strategies to boost your revenue, you’re in the right place.


Each episode, Sarah St John will dive into powerful money-making techniques that can help you build an online business from scratch or enhance an existing one. Sarah St John shares the top digital tools and software she uses and recommends to help you save time, boost productivity, and achieve your business goals on a budget. We’ll cover everything from email marketing platforms and content creation software to SEO tools, website builders, and social media management apps. Whether you’re focused on growing your audience, increasing conversions, or creating engaging content, these recommendations are selected to support you at every stage of your business journey.


Episode 211. 25th December 2023. In this episode of Frugelpreneur, we feature Richard Blank, the CEO of Costa Rica's call center, who shares his remarkable journey from graduating high school in Northeast Philadelphia to building a successful business in a foreign country. We'll delve into his frugal approach to entrepreneurship, including the importance of empathy, maintaining financial conservatism, and cultivating a supportive work culture. Tune in to learn valuable insights on starting a business from the ground up and the power of steady, humble growth.


Key topics and bullets

Primary Topic: Entrepreneurial Journey

Richard's upbringing in Northeast Philadelphia

Pursuing a major in Spanish communication at the University of Arizona

Opportunity to move to Costa Rica and work at a call center

Starting Costa Rica's call center in 2008

Growth and expansion of the call center over the years

Primary Topic: Business Frugality and Growth

Starting the business conservatively and being financially responsible

Renting a turnkey station at a mixed call center before purchasing equipment for expansion

Ramping up the company with secondhand furniture and computers for cost efficiency

Using profits for bonuses, promotions, and maintaining a cash stockpile for stability

Slow and steady growth approach for long-term success

Primary Topic: Human Resource Investment and Management

Focus on humility and building momentum in the early stages of the business

Challenges with delegating too quickly and investing in individuals who may not be ready for promotion

Preference for building talent from within rather than hiring hotshots

Emphasizing the importance of empathy, mentorship, and coaching for agents

Creating a supportive and comfortable work environment for employees


https://youtu.be/3Kl4Ssdw3Ac

https://youtube.com/shorts/8VXzr1KNcOs?feature=share

https://youtube.com/shorts/PRUjLS0nV7E?feature=share


Frugelpreneur Podcast, Sarah St John, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

190 つのエピソード

すべてのエピソード

×
 
Loading …

プレーヤーFMへようこそ!

Player FMは今からすぐに楽しめるために高品質のポッドキャストをウェブでスキャンしています。 これは最高のポッドキャストアプリで、Android、iPhone、そしてWebで動作します。 全ての端末で購読を同期するためにサインアップしてください。

 

クイックリファレンスガイド

探検しながらこの番組を聞いてください
再生