Personalizing Patient Experiences with Will Johnson

Passionate Pioneers with Mike Biselli

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Episode Overview:

Key industry industry leaders are stepping up and shepherding healthcare organizations that are seeking new and innovative ways to engage patients and drive better outcomes. Our next guest, Will Johnson, is at the forefront of this revolution as Vice President & General Manager of +Oscar.

With a background in healthcare strategy and a passion for solving consumer pain points, Will leads the charge in commercializing innovative tech solutions for providers and payers.

Drawing from his extensive experience at Oscar Health Insurance, Will brings a unique perspective on leveraging technology to improve healthcare outcomes.

While together, Will and I discuss how +Oscar's Campaign Builder is revolutionizing patient communication, driving better utilization, and ultimately creating healthier, happier populations.

Join us to gain Will’s insights on the future of personalized healthcare and how technology can empower both providers and patients in this rapidly evolving landscape. Let's go!

Episode Highlights:

• Personal negative healthcare experience inspired Will's career path in consumer-centric solutions
• Plus Oscar commercializes engagement technology and behavior change tools for payers and providers
• Platform shows impressive results: 118% increase in wellness visits, 96% MA plan retention
• Emphasis on personalized, scalable strategies for managing diverse and complex patient populations
• Future trend towards individualization in healthcare, with focus on near one-to-one communication

About our Guest:

Will Johnson is the Vice President & General Manager of +Oscar, Modular Solutions, where he leads a team focused on commercializing discrete components of +Oscar's tech stack to both providers and payers. The team’s current focus is on the growth of Campaign Builder, +Oscar’s Engagement and Automation platform. The product is now serving 500K lives between external payors and provider clients across a variety of markets and LOBs.

Prior to joining +Oscar, Will held many roles within Oscar Health Insurance and was a key driver of both their growth to 1M+ lives and their profitability efforts. With a particular focus on TX and Southeast markets, Will owned core Growth, P&L management, and Value-Based Care Strategy and Contracting functions for the regions throughout his seven year tenure with Oscar Health Insurance.

Before joining Oscar, Will was an Associate Consultant at Bain and Company where he advised Telecomm, Technology, and Healthcare clients on Market Entry Strategy and Product Portfolio Management. Will is a graduate of Vanderbilt University, where he was also a member of their 2011 College World Series baseball program.

Links Supporting This Episode:

• +Oscar Website: CLICK HERE
• Will Johnson LinkedIn page: CLICK HERE
• +Oscar LinkedIn page: CLICK HERE
• Mike Biselli LinkedIn page: CLICK HERE
• Mike Biselli Twitter page: CLICK HERE
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