#137 - LEGENDS: How Tommy Mello Built a $200M Home Service Business

Owned and Operated - A Plumbing, Electrical, and HVAC Growth Podcast

Owned and Operated kicks off its new LEGENDS series, focusing on the stories of the home service industry’s most successful entrepreneurs. John Wilson and Jack Carr are joined by special guest Tommy Mello, founder and CEO of A1 Garage, which operates in over 20 states, with over 50 locations.
The talk with Tommy covers his insistence on a strong company culture, how partnerships drove his company to new milestones, and the reasons why networking in the home service space is so important to constant business growth and success. Tommy also discusses his most recent book, ‘Elevate’, creating a business where everyone wins through employee growth, and his upcoming Freedom 2024 home service event in San Diego, CA.
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Episode Hosts: 🎤
John Wilson: https://x.com/WilsonCompanies
Jack Carr: https://x.com/thehvacjack
Episode Guest:
Tommy Mello: https://x.com/realtommymello
Freedom 2024 Event Information:
https://get.homeservicefreedom.com/freedom-event-2024
The Home Service Expert Podcast:
https://homeserviceexpert.com/podcast
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John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

章

1. Opening (00:00:00)

2. Service Scalers: Get Your Marketing Audit Today (00:00:32)

3. Introduction to Home Service Legend Tommy Mello (00:00:59)

4. A1 Garage's Growth Journey (00:01:18)

5. The Importance of Company Culture (00:02:46)

6. Tommy's Beginnings (00:03:11)

7. Expansion and Market Strategy (00:04:00)

8. Differentiating Garage Doors from Other Trades (00:05:37)

9. The Need for Licensing and Regulation (00:07:11)

10. SEO and Marketing Insights (00:19:51)

11. The Role of Data in Business Decisions (00:22:03)

12. The 1% Mindset: Taking Action (00:32:45)

13. Raising Standards: Pricing and Service (00:33:33)

14. Employee Onboarding and Training (00:36:52)

15. Building a Winning Culture (00:38:48)

16. Equity and Growth Strategies (00:43:02)

17. Advice for Aspiring Entrepreneurs (00:48:34)

18. Networking, Continuous Learning, and Freedom 2024 (00:52:57)

19. Conclusion and Final Thoughts (01:00:24)