We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Kenny Albert chats with members of the Hockey Hall of Fame’s newest induction class. Each inductee shares stories from a lifetime of dedication to the sport and the journey toward achieving hockey’s highest honor.
Kenny Albert chats with members of the Hockey Hall of Fame’s newest induction class. Each inductee shares stories from a lifetime of dedication to the sport and the journey toward achieving hockey’s highest honor.
Former Capitals and Predators GM David Poile joins Kenny Albert to discuss the highlights of his 51-years in pro hockey, including the untold stories behind his biggest trades, why he took a chance on an unproven first-time head coach named Barry Trotz, and why he feared for his job after his first season as an NHL GM.…
Women’s hockey legend Natalie Darwitz joins Kenny Albert to discuss playing youth hockey versus boys as a young girl in Minnesota, her Olympic debut for Team USA on home ice in 2002, her national championship-clinching goal that capped her collegiate career, and why she once appeared in a local circus.…
Nine-time NHL all-star Jeremy Roenick is Kenny Albert’s guest. Roenick discusses his meeting with Wayne Gretzky as a 15-year-old, memories from his NHL debut as a teenager, relationships with his most notable former coaches, how “fear” bred his punishing style of play, and the pinnacle of his hockey career.…
Women’s hockey legend Krissy Wendell-Pohl chats with Kenny Albert about her historic appearance in the Little League World Series, the unique distinction she shares with a pair of US Presidents, why she was “terrified” the first time she stepped on the ice with Team USA, and her current work as an amateur scout with the Pittsburgh Penguins.…
Seven-time NHL all-star Shea Weber is Kenny Albert’s guest. Weber shares his initial reaction to the blockbuster trade that sent him from Nashville to Montreal, how he developed the hardest slap shot in the NHL, and Sidney Crosby’s iconic game-winning goal that delivered Weber is first Oympic gold medal.…
NHL Senior Vice President and Director of Hockey Operations Colin Campbell joins Kenny Albert to share memories from his five decades in professional hockey as a player, coach, and executive. Campbell discusses the experience of both playing alongside and coaching Wayne Gretzky and Mark Messier, how he forged a close relationship with Gary Bettman, and how he developed the idea for the NHL’s “Situation Room.”…
John Shannon chats with Vaclav Nedomansky about being the first hockey player to defect to North America to play, his time in the WHA, playing for the Detroit Red Wings in the 1970s, and his international success with the Czech national team in the Olympics and World Championships.
Sergei Zubov joins John Shannon to discuss his Hall of Fame playing career, winning the Stanley Cup with the 1994 New York Rangers and 1999 Dallas Stars, his relationship with Mike Keenan and Ken Hitchcock, his style as a defenseman, Mike Richter and Ed Belfour, and why he demanded to play on the penalty kill.…
John Shannon’s guest is Jerry York, Jerry discusses why he’s so pleased to be inducted into the Hall of Fame, his coaching philosophy, the message he tries to get across when recruiting players, why he hasn’t been shy in recruiting smaller players, the Boston College/Boston University rivalry, and some of the great NHL players he’s coached in college.…
John Shannon welcomes in Hayley Wickenheiser. Hayley discusses when she realized her love for hockey as a child, where she got her work ethic, her memories of winning multiple gold medals in the Olympics, the challenge of growing women’s hockey, the challenge of attending medical school and her role with the Toronto Maple Leafs and what she loves about it.…
John Shannon is joined by Jim Rutherford. Jim discusses his NHL playing career, how he transitioned into management, what he learned as the GM of the Carolina Hurricanes, Sidney Crosby, why the Pittsburgh Penguins GM job was appealing to him and why he’s found great success in Pittsburgh.
John Shannon is joined by Jim Hughson, the voice of Hockey Night in Canada and recipient of the 2019 Foster Hewitt Memorial Award. Jim discusses how he got his start in broadcasting, how he fell in love with hockey, his first big break in the broadcast business, the job interview that led to his first television broadcasting job, his ability to call both baseball and hockey and why he would never choose to broadcast another sport over hockey.…
John Shannon welcomes in Guy Carbonneau and chats with him about his time playing in Montreal, winning two Stanley Cups with the Canadiens, what made the 1998-99 Dallas Stars special, his relationship with Bob Gainey, his time as the head coach of the Canadiens and why he thinks he never got the opportunity to play on a Canadian Olympic team.…
John Shannon chats with Frank Brown, the recipient of the 2019 Elmer Ferguson Memorial Award. Frank chats about how he fell in love with hockey, his start as a hockey writer, covering the 1994 Rangers, and his time spent at the NHL working with Commissioner Bettman.