063 The Power of Kept Promises with Dan Horgan

Got Your Six with Tony Nash

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2y ago 20:44

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6ers, in any operations management setting, one of the most sought-after qualities is reliability because it helps ensure that the business is running at full efficiency. This quality is equally important in a team member within your organization. Trust is built around your dependability towards team members and this will help your business grow and scale to new heights.

This week, Tony Nash is joined by Daniel Horgan is a US Air Force veteran, former police detective, and marketing expert. Dan is the former director of marketing operations for Black Rifle Coffee Company and is currently the Chief Marketing Officer of ARMED FORCES BREWING COMPANY, both are veteran-owned businesses. He is passionate about problem-solving and stablishing strong consumer relationships.

You will learn about the 3Ps (Professional, Polite, and Positive) of the reliability factor, how being reliable and having a reliable workforce is your most valuable resource as it allows you to take opportunities to scale your business and help you develop professionally.

As a result, you will also learn why it is much more important that you under promise and over deliver than the opposite. You will also understand that learning the lessons from having bouts of emotional decisions not grounded on factual situations can be an invaluable experience if you allow yourself to learn from it.

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01:06 - How Dan got into Black Rifle Coffee Company
02:50 - How reliability is a skill that is a great asset
04:44 - Patience and setting clear expectations for reliability
06:46 - Why Dan is still constantly challenging himself to provide value
09:11 - Transitioning work mindset from purpose-driven to profit-driven
10:33 - The 3Ps (Professional, Polite, and Positive) as reliability factor
11:54 - What a past emotional decision taught him about failure
14:40 - Managing and minimizing actions based on emotional decisions
17:50 - Becoming a better person than yesterday by staying positive and grateful

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Here is how to connect with Dan Horgan:

Instagram

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Connect with Got Your Six podcast:

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Connect with Tony:

Website

Instagram

Twitter

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#Self-Improvement #Tony Nash #Podcasting Education