Philip Austin, Technical Training & Development Manager, Niterra North America

Beyond the Wrench

Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics.
View the video podcast on YouTube
About Our Guest:
Philip Austin
Manager of Technical Training & Development, Niterra North America
[e-mail]
NGK Shop Squad
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:

• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• TikTok

章

1. Philip Austin, Technical Training & Development Manager, Niterra North America (00:00:00)

2. Philip’s Attraction to Auto Education (00:01:43)

3. Shop Workflow Based on Talent (00:13:16)

4. Dedicated Training Days (00:27:40)

5. Teaching the Basics (00:44:51)

6. Bridging Training Gaps (00:53:01)