The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
コンテンツは Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Toolsに似ているもの
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Kara Goldin, founder of Hint, sits down with today’s most fascinating entrepreneurs, disruptors, and change-makers for a no-holds-barred discussion of how they overcame long odds on the road to start-up success. Guests such as Guy Kawasaki (Apple, Canva), Julie Bornstein (The Yes, Stitch Fix), Mindy Grossman (WW), and Amy Errett (Madison Reed) share wisdom and anecdotes that will inspire you – and challenge you to think differently about achieving your goals. For more on the podcast as well ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
The latest news from the world of personal finance plus advice for those trying to make the most of their money.
…
continue reading
Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
…
continue reading
Looking for mentorship from someone who has a track record of business success? Want to learn how to build a 1% lifestyle and develop the mindset of a champion? Are you a business leader looking to 10x your results so you can build your dream life? If you are unwilling to settle for the status quo, and looking for real, honest, business, leadership, and mindset conversations... look no further. Tune in each week to learn from Kelly Roach, a former Fortune 500 executive and NFL cheerleader tu ...
…
continue reading
Save more and spend less is more than just a motto for money expert Clark Howard; it’s a way of life. Clark and his crew — Team Clark — are on a mission to empower people to take control of their personal finances by providing money-saving tips, consumer advice, hot deals and economic news to help everyone achieve financial freedom. Clark is a nationally syndicated radio talk show host and a consumer reporter for television stations around the country. His podcast, The Clark Howard Show, rec ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
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Improving the Customer Experience with Stacy Sherman
Manage episode 427858982 series 1252064
コンテンツは Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into how AI can enhance customer experience with our special guest, Stacy Sherman, a seasoned expert in customer experience (CX).
Stacy introduces the concept of CX, emphasizing its importance in creating positive interactions not just for customers but also for employees and other stakeholders. She discusses how thoughtful design and intentional customer journeys can significantly impact business success. Stacy shares her insights on the common mistakes businesses make in customer experience and offers practical advice on leveraging AI to improve customer interactions.
Notable Quotes:
- “People don’t just buy on price alone. They buy based on experiences.” - [Stacy Sherman]
- “How easy or difficult is it to do business with us? That effort score is crucial in understanding and improving customer experience.” - [Stacy Sherman]
- “Saving money pennies now will cost you dollars in the long run.” - [Jonathan Green]
- “People buy from people they trust. Evaluate how you show up in the world and what you are saying.” - [Stacy Sherman]
Stacy also highlights the importance of breaking down silos within organizations to ensure seamless customer experiences. She provides examples of how different departments’ goals can create friction and how cross-functional teams can work together to design and validate customer journeys effectively.
Connect with Stacy Sherman:
• Website: DoingCXRight.com
• LinkedIn: https://www.linkedin.com/in/stacysherman/
Connect with Jonathan Green
- The Bestseller: ChatGPT Profits
- Free Gift: The Master Prompt for ChatGPT
- Free Book on Amazon: Fire Your Boss
- Podcast Website: https://artificialintelligencepod.com/
- Subscribe, Rate, and Review: https://artificialintelligencepod.com/itunes
- Video Episodes: https://www.youtube.com/@ArtificialIntelligencePodcast
348 つのエピソード
Improving the Customer Experience with Stacy Sherman
Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Tools
シェア
Manage episode 427858982 series 1252064
コンテンツは Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits, Jonathan Green : Artificial Intelligence Expert, and Author of ChatGPT Profits またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into how AI can enhance customer experience with our special guest, Stacy Sherman, a seasoned expert in customer experience (CX).
Stacy introduces the concept of CX, emphasizing its importance in creating positive interactions not just for customers but also for employees and other stakeholders. She discusses how thoughtful design and intentional customer journeys can significantly impact business success. Stacy shares her insights on the common mistakes businesses make in customer experience and offers practical advice on leveraging AI to improve customer interactions.
Notable Quotes:
- “People don’t just buy on price alone. They buy based on experiences.” - [Stacy Sherman]
- “How easy or difficult is it to do business with us? That effort score is crucial in understanding and improving customer experience.” - [Stacy Sherman]
- “Saving money pennies now will cost you dollars in the long run.” - [Jonathan Green]
- “People buy from people they trust. Evaluate how you show up in the world and what you are saying.” - [Stacy Sherman]
Stacy also highlights the importance of breaking down silos within organizations to ensure seamless customer experiences. She provides examples of how different departments’ goals can create friction and how cross-functional teams can work together to design and validate customer journeys effectively.
Connect with Stacy Sherman:
• Website: DoingCXRight.com
• LinkedIn: https://www.linkedin.com/in/stacysherman/
Connect with Jonathan Green
- The Bestseller: ChatGPT Profits
- Free Gift: The Master Prompt for ChatGPT
- Free Book on Amazon: Fire Your Boss
- Podcast Website: https://artificialintelligencepod.com/
- Subscribe, Rate, and Review: https://artificialintelligencepod.com/itunes
- Video Episodes: https://www.youtube.com/@ArtificialIntelligencePodcast
348 つのエピソード
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Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Toolsに似ているもの
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Kara Goldin, founder of Hint, sits down with today’s most fascinating entrepreneurs, disruptors, and change-makers for a no-holds-barred discussion of how they overcame long odds on the road to start-up success. Guests such as Guy Kawasaki (Apple, Canva), Julie Bornstein (The Yes, Stitch Fix), Mindy Grossman (WW), and Amy Errett (Madison Reed) share wisdom and anecdotes that will inspire you – and challenge you to think differently about achieving your goals. For more on the podcast as well ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
The latest news from the world of personal finance plus advice for those trying to make the most of their money.
…
continue reading
Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
…
continue reading
Looking for mentorship from someone who has a track record of business success? Want to learn how to build a 1% lifestyle and develop the mindset of a champion? Are you a business leader looking to 10x your results so you can build your dream life? If you are unwilling to settle for the status quo, and looking for real, honest, business, leadership, and mindset conversations... look no further. Tune in each week to learn from Kelly Roach, a former Fortune 500 executive and NFL cheerleader tu ...
…
continue reading
Save more and spend less is more than just a motto for money expert Clark Howard; it’s a way of life. Clark and his crew — Team Clark — are on a mission to empower people to take control of their personal finances by providing money-saving tips, consumer advice, hot deals and economic news to help everyone achieve financial freedom. Clark is a nationally syndicated radio talk show host and a consumer reporter for television stations around the country. His podcast, The Clark Howard Show, rec ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Player FM -ポッドキャストアプリ
Player FMアプリでオフラインにしPlayer FMう！
Player FMアプリでオフラインにしPlayer FMう！
