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Engagement Express is a podcast series for HR, engagement and communication professionals. Hosted by Kate Isichei, this podcast provides inspiration and tips on how to build and increase engagement in your organisations. Kate is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led h ...
 
Two seasoned sales leaders from the FinTech space, Jeff Underwood and Kord Stockwell, dive into the topic of authentic engagement and how it applies to all of the relationships in your life, and especially those you lead professionally. In this digital age where most leaders bark orders through email, we're interested in bringing REAL engagement back to the table. We hope you enjoy the interaction!
 
The Sales Engagement podcast is the #1 podcast focused on engaging your customers and prospects in the modern sales era. This show features real life stories and best practices from revenue leaders doing the job day in and day out, in a casual, radio-like talk show.Each episode features modern tactics, strategies, hacks, and tips to get the most out of your sales engagement strategy and help you navigate the next generation of sales. You’ll find an energetic talks that will provide you with ...
 
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
 
Silicon Valley based company Innovation Minds takes a crucial step in helping solve the new challenges of the post-pandemic global workplace.In AT THE EDGE, we interview a diverse offering of business leaders from around the planet on how to use innovation to engage the workforce, as well as how to innovate engagement using technologies like artificial intelligence and machine learning to humanize relationships in the new distributed workplace. Companies around the world are struggling with ...
 
Unternehmer sein, mit Herz! Darum geht es in meinem Podcast. Ich möchte Euch einladen bei allen Ups & Downs aus der Gründungsphase unseres Start-ups, BlueFuture Project, dabei zu sein. Wir werden der Welt zeigen, dass unternehmerischer Erfolg und humanitäre Hilfe zusammengehören. Gleichzeitig ist es eine Herzensangelegenheit von mir mit diesem Format Menschen Mut zu machen Ihr persönliches WARUM zu ergründen.
 
Insights is an original series from Emplify that explores extraordinary advances in people performance and business outcomes through workplace science and...well, insights. You’ll learn from Emplify CEO and Co-Founder Santiago Jaramillo as he discusses culture and engagement - and takes a deep dive into the specific questions that are top of mind for people-first leaders. Nicole MacLean, Director of Relationship Marketing at Emplify, will be your guide as we learn from Santiago on how to bre ...
 
Outback Talks: The Employee Engagement Podcast is a monthly audio resource for HR and business professionals who are interested in building better corporate teams. Each podcast features an interview with an expert, to bring you practical tips and tricks you can use around the office, at your next team building event, or your upcoming training seminar. Learn more at http://www.outbackteambuilding.com
 
Overland Resource Group presents "Profiles in Leadership, Collaboration and Employee Engagement". Each podcast is a candid conversation with leaders of corporations, government agencies, and the unions which represent their workforces, plus other leading experts, authors and researchers in the field of organizational change, conflict resolution, and leadership. The Podcasts are downloadable as MP3 files and transcripts are also available to download for reading and sharing as PDF files.
 
Generate more gifts with less money and reduced resources with Engagement Fundraising. Join Greg Warner as he cuts through the noisy and confusing echo chamber of fundraising philosophies to help you become more efficient and effective generating more major and legacy gifts. Presented by MarketSmart, LLC. Learn more at www.imarketsmart.com.
 
Whether Recording and performing songs for shows or events, producing, co-hosting alongside legends, guesting on “sheet shows”, or interviewing dozens of wrestlers, Matt Koon has done it all in the world of podcasts, except have his own show, the time is now. Total Engagement with Matt Koon is your weekly immersive wrestling experience. Each episode will feature an interview with an interactive current or former wrestler, as well as weekly segments, surprises, and unique experiences. Tune in ...
 
There’s a lot of enthusiasm for patient engagement and partnership right now, but not a lot of opportunities for more nuanced or critical dialogue about what may *really* be happening, or not happening at all. The podcasting format is an ideal vehicle to host conversations and reflections that we think may shed more light on why some issues continue to be difficult or confounding. Jennifer and Emily host each episode, providing a blend of interviews (with patient partners, researchers, acade ...
 
Join filmmaker Nick Stoller (co-writer “The Muppets” and co-writer/director “Forgetting Sarah Marshall”) as he discusses his irreverent comedy “The Five-Year Engagement”. Beginning where most romantic comedies end, the film looks at what happens when an engaged couple, played by Jason Segel and Emily Blunt, keeps getting tripped up on the long walk down the aisle.
 
In the United States, according to Gallup, nearly 70% of employees are not engaged in their work. Disengagement negatively affects profitability and productivity. I believe there are 3 ways businesses can improve engagement. One, they inspire with a clear vision. Two, they practice open-book management. Three, they intentionally build collaborative, accountable, strength-focused teams. My intention is to inspire owners considering a new way to run their business and to encourage those curren ...
 
The adaptation of H.G. Wells’ novel ‘The War of The Worlds’ in 1938 showed the power of radio to capture listeners’ imagination through science-fiction - and in doing so demonstrated how mass media could be used to communicate science to different audiences. For decades, print and broadcast media have used different genres to portray the sciences, and the popularity of TV programmes like the BBC’s Blue Planet and the longevity of Horizon illustrates a current demand for science broadcasting. ...
 
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show series
 
Special Guest: Todd Palmer: CEO Coach and Biz Therapist Todd Palmer is an executive coach, keynote speaker, renowned thought leader, author, and CEO who is committed to helping business owners tackle their obstacles and clear their path to success. As an entrepreneur and active CEO, Todd knows the struggles business owners face regarding people, ca…
 
You’re a BDR director who just joined a company with no prior BDR function at all. Your gut response is probably to start hiring right away, but that’s not the technique that worked best for today’s Sales Engagement guest. In this episode, I interview Luke Boddis , BDR Director at Checkout.com , about building his BDR team from scratch. Join us as …
 
Dr. Michael Posner, Associate Professor of Statistics and Data Science and Founding Director of the Center for Statistics Education in the Department of Mathematics and Statistics at Villanova University, joins us to discuss motivating students with the meaning behind the material and inviting students into courses that generate fear (like statisti…
 
One of my passions since the semi-return to normal instruction in hopefully the receding wake of COVID, is to retain successful aspects of virtual instruction and then to include them in-person instruction. I’ve heard a lot of students and instructors say, “I never want to be on another Zoom call again.” Well, that’s not realistic. There were aspec…
 
This is the second in a 5-part series. This week we continue to journey through key concepts found in my 10 leadership books and pick up our exploration of my book titled The Airbnb Way - 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging. Last week we touched on belonging, this week we highlight trust and in the wee…
 
In this episode, Adriana talks about the ways COVID has changed the employee-employer relationship and the nature of engagement, the increased importance of the manager’s role in the hybrid workplace, and how innovation is the secret sauce to maximize engagement. As Chief People Officer, Adriana Bokel Herde is responsible for Pega’s people strategy…
 
Some of you may have heard this one before, it's a throwback but one well worth revisiting. There is so much gold in this one we wanted to make sure all of our newer listeners get the goodies too. Whether you've heard it before or listening for the first time, make sure you have a pen and paper handy. Stay Engaged, Baby!…
 
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Special Guest: Alex Edmans: Author of “Grow the Pie: How Great Companies Deliver Both Purpose and Profit” Purpose is one of the corporate buzzwords of 2020, with the politicians, the public, and even investors themselves calling on businesses to serve wider society. But it seems unrealistic to think about purpose in a pandemic when companies are st…
 
Culture is the most important part of a team, especially considering that 80% of your resources leave through the door every work day. Building and maintaining culture in a startup is hard enough, but doing so in the office, at home, and with a hybrid work model is harder still. Ready for some tips on building culture in a hybrid sales team? In thi…
 
Dr. Jennifer Joe, Whitney Family Professor of Accounting in the University of Delaware’s Accounting and Management Information Systems department, and Dr. Anu Sivaraman, Assistant Professor of Marketing at the University of Delaware, join us to discuss their new course, Race in Business, why it matters for our students to develop an awareness of bi…
 
This is the first in a 5-part series. In late 2019 I released a book about Airbnb’s meteoric rise. It was titled The Airbnb Way - 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging. As you can imagine, the timing of The Airbnb Way wasn’t optimal, as Airbnb faced its share of challenges with dramatic decreases in trav…
 
In this episode, Dr. Sindhu Joseph talks about what to bring into the way and what to get out of the way, the uses and limits of artificial intelligence for engagement, the source of her childhood fascination with AI, what India taught her about engagement and customer service, and why Sindhu can’t fly – yet. Dr. Sindhu Joseph is the founder of Cog…
 
It’s one thing to embrace change personally, but it’s another thing altogether to bring people along with you in your growth mindset. Want to learn how? In this episode, I interview Talia Esskandanian , Director, Inside Sales at Voltus, Inc ., about leadership, growth, culture, and change. Join us as we discuss: Talia’s newfound passion for the ene…
 
Special Guest: Ross Thornley: Author, Speaker and Podcast Host; Co-Founder & CEO, AQai – Adaptability Assessments & Coaching Entrepreneur and ‘AQ’ Pioneer and Author of Moonshot Innovation & AQ Decoded, Ross’s work is opening up new frontiers in HrTech and EdTech. Leveraging conversational AI and predictive analytics, his company’s platform enables…
 
Dr. Wendy Smith, Professor of Management in the Lerner College of Business and Economics at the University of Delaware and cofounder and co-director of the Women's Leadership Initiative, joins us to discuss why we should build community in our classrooms and how we can do it most speedily and effectively…
 
In this episode, Dickson Tang talks about the 3Is of innovation, the new mindset demands on today’s leaders, the difference between engaging employees in Asia and the West and the use of asynchronous technologies to overcome this, the role of AI in the creative industries, his personalized leadership scorecard, his PPCO method, and making sure to l…
 
Special Guest: Pip Gwynn: Business Psychologist and Director at Insight HRC Ltd Pip Gwynn is a business psychologist and director at Insight HRC Ltd. Pip is an assessment specialist, using scientific and evidence-based approaches to understanding human behaviour in the workplace. This involves working with individuals, teams and organisations to un…
 
When your job causes you to despair, you recognize that you have no choice but to find a new and creative solution working for yourself. Entrepreneurship sparks parts of your creativity and work ethic that you probably didn’t know you had. In this episode, I interview Jarron Vosburg , Vice President of Sales at JumpCrew , about how he seized his ow…
 
This is the final post in a series titled "Customer Experience IS Team Member Experience." Given the current challenges of attracting and retaining employees and the resulting impact of those challenges on customer experience delivery, this series has focused on engaging your employee base. Last week, I offered 10 evidence-based practices for drivi…
 
In this episode, Niven talks about the ways that leaders can inspire engagement and innovation even in the most conservative financial organizations, how snow melts at the edges, and how the feeling of being listened to is the same as the feeling of being loved. Niven Postma works as a strategy, leadership and culture consultant and facilitator for…
 
We’re digging into the myth that AEs (or other revenue roles) don’t need automation. Spoiler alert: They really do. In this episode, I interview Justin Michael , Co-Founder at HYPCCCYCL , about his automation tools lightbulb moment and how he sparks that recognition in others. In this episode we discuss: How the scalability of automation validates …
 
I’m Kathryn Berkow and I’d like to introduce the second season of “ON” a podcast about cultivating student engagement in higher ed. This podcast celebrates that “ON” feeling when students are learning in your classroom and the material is engaging, inclusive, and effective. This season starts on September 13th and includes interviews with some of m…
 
This is the fifth post in a series titled "Customer Experience IS Team Member Experience." As this post's name implies, there are many best practices when it comes to increasing employee engagement (EE). For our purposes, I’ll stick with evidence-based approaches (those that show reliable and replicable results) featuring 10 employee engaging activ…
 
In this episode, Jeff and Kord walk back through some earlier content with the goal of making it actionable for you, our friends and fellow leaders. They start all the way back on the first two episodes of season 1 and pull out all of the gravy for you so it can be put right to work in your day, TODAY!…
 
In this episode, Jeff shares his four pillars of engagement, why he thinks experience is a better framework than “service” or even “engagement,” how employees are also customers, and how to overcome the BTTWWADI syndrome. Jeff Tobe has been called "The Guru of Creative Thinking" by Insider Magazine, and readers of Convention & Meetings Magazine cho…
 
Special Guest: James Anderson: CEO | Founder | Employee Engagement & People Analytics Advisor at Peachy Mondays The world is experiencing a transformational shift. The way we interact with one another and do business has fundamentally changed. The environment that we operate in, as well as the demands of our stakeholders, are evolving at pace, resu…
 
You’ve identified someone who could definitely grow into a managerial role, but you’re not sure how to coach them. What you need is a career development framework that is built especially to transition reps into managers. In this episode, I interview Taylor Corr , Head of US Corporate Sales at Quantcast , about feedback, management training, and ho…
 
This is the fourth in a series titled "Customer Experience IS Team Member Experience." Generally, the benefits of a highly engaged workforce fall into two categories – increased financial performance and improved employee performance and well-being. Since employee engagement looks like the best thing since sliced bread, how do we increase it in our…
 
In this episode, Coonoor shares with us the secrets of using improv in corporations and shows us a few specific improv techniques. She also talks about the time she taught improv at the Pentagon, and tells us how a pet elephant can improve our situation at work. Coonoor Behal honed her creative problem-solving skills during her years as a strategy …
 
Special Guest: Natasha Wallace: Founder and Chief Consciousness Officer The world is changing and the leadership that people require is too. Project Bright Spot is a research project that has helped to shine a light on the type of leadership which will drive performance in this new era of work. Natasha Wallace, founder and Chief Consciousness Offic…
 
Here’s how to become the top producer of all time at your organization. Always make it about you versus you, never about you versus your team members. Oh, and building a personal brand for yourself isn’t a bad strategy, either. Recently on The Sales Engagement Podcast, I had a great conversation with Danny Marogy, VP, National Accounts at United Wh…
 
This is the third in a series titled "Customer Experience IS Team Member Experience." As promised, this week we will look at how to best measure attitudinal and behavioral elements of employee engagement or EE. While many commercially available employee engagement metrics exist, I am a fan of the Gallup Q12. Next week, we’ll look at employee engage…
 
In this episode, Luke tells us about his experience using gamification and play to increase employee enjoyment and deliver far greater impact and success. Luke Jamieson is the founder and CEO of PLAYFULLi®. Named in the Top Global CX and EX thought leaders by Survey Sensum, Panviva, Thinkers360, Rise Global and Engati CX and has been featured in ma…
 
Special Guest: Michael Brennan: Co Founder and CEO of Stribe Michael Brennan is the co-founder and CEO of Stribe. Stribe helps organisations to listen to, engage and support their staff. Michael originally developed the world’s first reporting and safeguarding app for children and young people called tootoot. To date, tootoot has supported over 600…
 
If you’re selling complex software, you need sales, marketing, and product teams that both match that complexity and match each other. You need go-to-market collaboration across teams. But how? In this episode, I interview Ashley Estilette, CMO at Mitratech, about developing a Scrum Team to raise the bar on go-to-market collaboration. In this episo…
 
Imagine a high school girl from Texas deciding to venture to Denmark as an exchange student. Talk about a culture and a climate shock. I’m describing the young Jennifer Burke-Hansen. What’s interesting about Jennifer is that she became enchanted with this tiny nation of 6 million on the scenic Jutland Peninsula. So much so that she’s resided there …
 
I’ve spent considerable time talking about adaptivity and learning resilience. As such, I’m intrigued by the role of "vigor" and “absorption” in concepts of employee engagement. As you'll recall from my last installment, employee engagement or EE was conceptualized in 1990 but didn't gain research traction until approximately 2008. In that post, I …
 
“Lead with value,” says every single person on LinkedIn. But, well, we all value different things. Let’s take a step back and think about what is actually valuable to the person we’re speaking to. In this episode, I interview Mike Quiggins, Managing Partner at Eraclides Gelman, about the three aspects of creating value in go-to-market messaging. In…
 
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