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Talking Tenancies

Residential Tenancies Authority

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The Talking Tenancies podcast is brought to you by Residential Tenancies Authority (RTA) and explores everything you need to know about renting in Queensland. We are a state government statutory authority that helps make renting work for everyone, providing tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.
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Queensland tenancy laws began to change on 6 June 2024, with further changes commencing on 30 September 2024 and 1 May 2025. If you’re a property manager, owner or tenant, it’s important you understand what these changes mean for you. In this episode we break down the changes with RTA expert, Cassandra Chow. Learn more at www.rta.qld.gov.au.…
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It’s hard to imagine forgetting to claim your rental bond at the end of a tenancy, but you may be surprised to know the RTA holds more than 100,000 outstanding bond payments, which are sometimes called unclaimed bonds or forgotten bonds. In this episode, we cover the importance of keeping your details up to date with the RTA and how you can check i…
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Queensland tenancy laws changed on 6 June 2024. The new laws affect rent and increases, bond lodgements and bond refunds, as well as other changes. In this episode, we’ll be providing an overview of these new tenancy laws with RTA expert, Jessie Andrell.Residential Tenancies Authority による
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From 6 June 2024, changes came into effect for all new and existing tenancies attaching the 12-month frequency limit for rent increases to a property or room, rather than the tenancy or rooming agreement. In this episode, we cover some of the common questions asked around the changes relating to rent increases with RTA Expert, Cassandra Chow.…
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As an experienced regulator, the RTA acts in the public interest to support and protect Queenslanders by addressing issues of alleged non-compliance with the Residential Tenancies and Rooming Accommodation Act 2008 in a timely, informed and consistent way. We’re committed to upholding and enforcing compliance with the Act through our Compliance and…
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Property owners can choose to rent out secondary dwellings, such as granny flats to non-household members. It’s important that property owners discuss all terms of an agreement with tenants/residents and ensure the property meets the required standards. In this episode, RTA expert, Susan Cridland joins us to discuss the intricacies of renting a sec…
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Maintaining pest control measures in a rental property are all part of maintaining a healthy living environment and meeting minimum housing standards in Queensland. RTA's expert, Lori Lynam joins us to explain the obligations of property owner/managers and tenants in various situations when it comes to Pest Control.…
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New rules around minimum housing standards are due to come into effect on 1 September 2023 for new tenancies and 1 September 2024 for all tenancies. Minimum housing standards aim to ensure rental properties are safe, secure and functional. They will give tenants, residents, property managers and owners more clarity around the essential requirements…
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From 1 July 2023, changes to limit rent increase frequency to once every 12 months will come into effect for all new and existing tenancies. In this episode, RTA's expert, Sam Galer takes us through the legislative changes and what they mean for the renting community in Queensland. Visit www.rta.qld.gov.au for more information.…
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Mould is something every Queenslander is familiar with, as our warm and wet weather is a key driver in the production of mould at different times of the year. Mould may grow indoors in wet or moist areas that lack adequate ventilation, including walls or wallpaper, ceilings, bathroom tiles, carpets, insulation material and wood. If left, mould can …
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Queensland tenancy laws are changing from 1 October 2022, the new laws provide tenants, property managers and owners with a greater number of reasons to end a tenancy, introduces a framework for negotiating renting with pets, repair orders as well as a few other amendments. In this episode, we’ll be specifically focusing on the tenancy law changes …
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There’s a lot to remember when it comes to renting a property and it can be quite overwhelming if you’ve never done it before, trying to find your way on your own. Renting rules and legislation can vary quite a lot state to state, so first time renting in a different state also has its own challenges. We can help you to understand your rights and r…
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Queensland tenancy laws are changing from 1 October 2022, the new laws provide tenants, property managers and owners with a greater number of reasons to end a tenancy, introduces a framework for negotiating renting with pets, repair orders as well as a few other amendments. In this episode, we’ll be focusing on the tenancy law changes around the ne…
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Queensland tenancy laws have changed from 1 October 2022 providing property managers, owners and tenants with a greater number of reasons to end a tenancy, the introduction of a framework for negotiating renting with pets, repair orders as well as a few other amendments. In this episode, we’ll focus specifically on the tenancy law changes around en…
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Queensland tenancy laws are changing from 1 October 2022, the new laws provide tenants, property managers and owners with a greater number of reasons to end a tenancy, a framework for negotiating renting with pets and repair orders as well as a few other amendments. In this episode, we’ll be providing an overview of the new tenancy laws taking effe…
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For a term bandied around a lot, the term wear and tear claims a fair share of the debate over damage to rented properties. When you put fair in front of the wear and tear part the interpretation becomes even more complex. In this episode, we aim to help clarify exactly what it is and how it applies to a tenancy with the RTA's Marc Fidler.…
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Whether renting or not, neighbours can sometimes impact the quiet enjoyment of our living environment – this can stem from noise, smoking, parking, rubbish or overgrown properties. In this episode, we aim to give you some tips on how to live in harmony with your neighbours and what you can do when it all gets a bit too much to handle. Our RTA exper…
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The Residential Tenancies and Rooming Accommodation Act 2008 (the Act) contains the rules covering rooming accommodation such as boarding houses, hostels, and off-campus student accommodation in Queensland. In this episode of Talking Tenancies, the RTA's Lynn Smith helps us to understand the differences when it comes to rooming accommodation.…
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RTA Web Services make updating your bond details and completing essential tenancy transactions faster, easier, and more convenient for all parties. The RTA's Tim Perrott joins us this episode to step us through each RTA Web Service and how it works.Residential Tenancies Authority による
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At different stages of a tenancy, a property manager/owner or prospective buyer/tenant may want to take photos inside and outside of the rental property for various reasons, such as to advertise a property for sale or re-let, or during inspections for records and as supporting evidence for formal documentation like entry and exit condition reports.…
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Sometimes during the life of a tenancy, disagreements may occur between the parties involved. The RTA is here to help all parties in an impartial way, whilst ensuring all obligations under the legislation are met through our dispute resolution service. If an agreement cannot be reached, this is where there is the option of taking the matter to the …
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When you contact us at the RTA, there is some information you can gather to make sure we can provide the right information for your situation and the support you need. Being prepared before picking up the phone and understanding the RTA’s role and responsibilities can go a long way to help us guide you to a better outcome. In this episode of Talkin…
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Whether students are renting in purpose-built student accommodation, sharing a house with others or going it alone in a unit, it’s important they understand their tenancy rights and responsibilities. For some students, this may be their first time away from home and renting on their own, or their first time in Australia. Students are encouraged to …
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A tenancy agreement is a legally binding, written agreement between a tenant and a managing party. An agreement must be used even if it is between family or friends. RTA's Helen Doogan joins us to talk about the different agreements and their importance.Residential Tenancies Authority による
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The Residential Tenancies and Rooming Accommodation Act 2008 (the Act) applies to renting a place to live in Queensland – including tenancy agreements for caravans, caravan sites, houseboats, rented manufactured homes and moveable dwellings for residential purposes. In this episode with RTA's Blair Lawson, we talk about the key differences in carav…
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As the end of the year rapidly approaches, it can be easy to get carried away during the festive season with celebrations and commitments. In this episode, we have some tips and reminders to help tenants plan for a happy, safe secure and enjoyable holiday season. In this episode with RTA's Ben Gerwald, we talk about how to enjoy this festive season…
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Everyone deserves to feel safe at home, and domestic and family violence is never acceptable. Domestic and family violence (DFV) occurs when one person in an intimate personal, family or informal carer relationship uses violence or abuse to maintain power and control over the other person. Living with DFV can have a devastating impact on a person’s…
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The Residential Tenancies Authority urges Queensland tenants to remain vigilant and be alert when searching for their next rental property. Common scams can include online classified ads or social media posts from people pretending to be real property managers or owners that mislead tenants into paying deposits or bonds for rental properties that a…
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Queensland experiences some of Australia’s most extreme weather events each year. Bushfire season typically begins in July and ends in October and can extend through to February, but with varying climate conditions, bushfires can occur anytime and anywhere. In this episode of Talking Tenancies, Andison Lai from the RTA discusses 4 key actions you c…
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Queenslanders are no strangers to cyclones and severe storms that can produce hail, flooding rains, lightning, winds greater than 200km/h and storm surge. They are often unpredictable and can potentially cause major damage to property. It’s important to be prepared and aware to ensure your safety through storm season. Our RTA expert for this episod…
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Queensland is known for its scorching summers and so keeping cool is important when the heat is on. In the latest episode of the Talking Tenancies podcast we discuss maintaining and repairing air conditioners and pools to ensure a comfortable summer for both tenants and managing parties. Our RTA expert for this episode is Stephen Watson from RTA's …
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The amount of rent, and how it should be paid, must be stated in the tenancy agreement. There are rules for rent increases and in some circumstances the rent may be decreased. There are also rules about the non-payment of rent. In this episode of Talking Tenancies, we delve into the tricky questions we receive on a regular basis when it comes to yo…
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Special terms can be added to a general tenancy agreement or rooming accommodation agreement to provide guidance during the tenancy on things such as keeping pets, water charging and pool maintenance. In this episode of Talking Tenancies, we explore special terms on a tenancy agreement with Adam Busato from the RTA.…
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Apartment and body corporate living has its own challenges and rewards. Living in close proximity to others calls for greater consideration and sensitivity, but being part of a tight-knit community can be greatly rewarding. In this week’s episode of the Talking Tenancies podcast, we discuss high density unit living with Sarah Halligan and Andison L…
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A property becomes unliveable when it: is fully, or partially, destroyed or can no longer be used lawfully as a residence It’s important to consider the liveability of a property on a case-by-case basis. When a property becomes unlivable, there are usually two options – to end the tenancy or to continue the tenancy. In this episode of Talking Tenan…
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Lessors are allowed to pass on the full water consumption charges (including bulk water charges) to tenants provided they meet all the minimum criteria. At the start of the tenancy agreement, the managing party and tenant should negotiate arrangements for water charging and frequency of charges. In this episode of Talking Tenancies, we explore wate…
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Regular and open communication between parties in a tenancy is key to preventing disputes. If there is a dispute, it is best to be proactive, respectful and communicate clearly while negotiating and finding a resolution. Make sure you understand your rights and responsibilities under Queensland tenancy laws, and share information and knowledge with…
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Tenants usually pay for services such as electricity, gas, phone and internet when renting a property. They may also be charged for water in some cases (conditions apply). In this episode of Talking Tenancies, we discuss the charges and responsibilities that apply to utilities in a rental property with Acting Customer Experience Team Leader, Jill D…
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Smoke alarms save lives. Reports have found that the risk of death in a house fire is reduced by more than half if properly maintained smoke alarms are installed. In this week’s episode of the Talking Tenancies podcast, we discuss the importance of smoke alarm maintenance and safety for tenants and managing parties with Senior Support Officer, Sara…
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When a rental property is for sale while it is occupied by a tenant, there are several scenarios that can take place, so it’s important to be informed on rights and responsibilities as a tenant and a property owner/manager. In this week’s episode of the Talking Tenancies podcast, we discuss what is required from all parties when a rental property i…
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Sharing a tenancy or a rental property is a popular way to keep living expenses affordable. While this can be in the form of sub-letting or share housing, they can be vastly different to each other and may affect your rights and responsibilities under the legislation. In this week’s episode of the Talking Tenancies podcast, we discuss the differenc…
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When tenancy disputes occur, the RTA encourages all parties to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement. In this week’s episode of the Talking Tenancies podcast, we discuss the dispute resolution process with Shae Francis from Customer Experience at the…
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When it comes time to move out and vacate a rental property, it’s a great idea to make a checklist and follow a step-by-step process to ensure it goes as smoothly as possible. In this week’s episode of the Talking Tenancies podcast, we discuss vacating a property with Sarah Halligan from Customer Experience at the RTA.…
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If a tenant or property manager/owner ends a fixed term agreement before the end date without sufficient reason they are breaking the agreement – also known as breaking the lease. A tenancy agreement is a legally binding agreement and when broken, may result in the need for compensation. In this week’s episode we discuss breaking a lease with Matt …
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You’ve been on the hunt for your dream rental and finally found the right home for you. After the inspection, you love it and want to take steps to rent it – so what happens next? In this week’s episode of the Talking Tenancies podcast, we discuss starting a tenancy with Sam Galer from the RTA.Residential Tenancies Authority による
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A managing part is responsible for ensuring the property is fit to live in and in a good state of repair. A tenant is responsible for notifying their managing party in a timely manner if repairs are needed. Our expert from the RTA is Kimberley Galumalemana from the Quality and Training team.Residential Tenancies Authority による
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In this episode, we look at what happens when a tenant leaves the property unexpectedly. It may be that a sole tenant or co-tenant has died, the property has been abandoned, or the tenant is unable to return to the property. Our expert from the RTA is Antonella Spatola from the Dispute Resolution team.…
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