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Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and ...
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How Experian Leverages AI and Data Platforms to Drive Financial Inclusion and Innovation
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903: Artificial Intelligence (AI) has had a transformative impact on the financial services industry by enhancing decision-making, personalizing customer experiences, and driving innovation. In this episode of Technovation, Peter High interviews Shri Santhanam, Executive Vice President and General Manager of Software Platforms and Artificial Intell…
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Leveraging AI to Transform Legal Services: Wilson Sonsini CIO Mike Lucas on Driving Innovation, Using ChatGPT, and Navigating Ethical Concerns
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902: AI is reshaping legal services by streamlining tasks and driving innovation, yet it also challenges firms to navigate complex ethical and security issues. In this episode of Technovation, Peter High interviews Mike Lucas, Chief Information Officer at Wilson Sonsini Goodrich & Rosati. They discuss the integration of Artificial Intelligence in l…
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The Heart of Logistics is Data: CIO Ajit Jagtap of MODE Global on Leveraging AI, Driving Innovation, and Normalizing a Data Strategy
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901: As AI and analytics evolve, one constant remains: clean, well-organized data is at the heart of these technologies. In this episode of Technovation, Peter High interviews Ajit Jagtap, Chief Information Officer at MODE Global. They discuss the rapid digital transformation in the logistics industry, driven by the pandemic, and how MODE Global is…
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Rob Carter Bids Farewell: 25-Time CIO 100 Award Winner Reflects on 31 Years at FedEx and the Evolution of the CIO Role
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900: Recognized as one of the most influential CIOs, Rob Carter of FedEx has had an extraordinary career, driving the company’s digital transformation while reshaping the technology landscape and redefining the CIO role. In this milestone 900th episode of Technovation, Peter High speaks with Rob to reflect on his remarkable journey and explore the …
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How CIO Dolores Mears Led Hensel Phelps' Modernization: AI, Digital Transformation, and Innovation
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899: Digital transformation goes beyond technology, requiring robust enterprise change management and the implementation of secure, responsible guardrails to drive sustainable innovation. In this episode of Technovation, Peter High interviews Dolores Mears, Chief Information Officer at Hensel Phelps. They discuss the company’s comprehensive moderni…
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How Target’s CIO Brett Craig is Leveraging Generative AI and Innovation to Transform Retail Technology
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898: Target’s decade-long experience with Artificial Intelligence (AI) has primed the company to fully leverage the transformative potential of Generative AI. In this episode of Technovation, Peter High interviews Brett Craig, Executive Vice President and Chief Information Officer at Target. They discuss the pivotal role of Generative AI in transfo…
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People and Process Over Tech: Leo Bodden, CD&TO of New York-Presbyterian, Talks AI's Role in Revolutionizing Healthcare
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897: Successfully adopting AI within an organization hinges on aligning people and processes first, rather than relying solely on the technology. In this episode of Technovation, Peter High interviews Leo Bodden, Group Vice President and Chief Digital and Technology Officer at New York-Presbyterian. Leo discusses the transformative journey of the h…
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Rajeev Ronanki on AI in Healthcare: Creating Predictive, Proactive, and Personalized Solutions at Lyric
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896: Artificial Intelligence (AI) is transforming healthcare and enhancing the patient experience by making it more efficient, predictive, and consumer-friendly. In this episode of Technovation, Peter High interviews Rajeev Ronanki, Chief Executive Officer of Lyric, a leading AI-based platform focused on enhancing payment accuracy in healthcare. Ra…
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Cybersecurity & AI Venture Capital: Andrei Brasoveanu’s Journey Leading Innovation Investments and Navigating Global Regulations
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895: As the AI landscape continues to expand, cybersecurity remains a top priority for technology executives, creating abundant opportunities for venture capital firms to invest in the cyber space. In this episode of Technovation, Peter High interviews Andrei Brasoveanu, Partner at Accel. They discuss the evolving landscape of cybersecurity, highli…
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Leading Through Change: David Burns on GE Aerospace's Independence and Innovation in AR Capabilities
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894: General Electric (GE) historically has been a powerhouse in the technology world as a bootcamp for some of the most prestigious tech leaders of today. In this episode of Technovation, Peter High interviews David Burns, Chief Information Officer at GE Aerospace. They discuss the company’s recent separation from General Electric and its transfor…
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John Winsor's Open Talent Playbook: Leveraging AI, Driving Innovation, and Building a Global Talent Network
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893: As the future of work continues to evolve, executives must keep pace with not only technological advancements but also talent strategies, learning to leverage both internal and external talent to succeed as a global enterprise. In this episode, Peter High interviews John Winsor, Executive in Residence at Harvard Business School’s Laboratory fo…
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Ascending to Co-CEO: Mike Clifton on Alorica's Dual Leadership, Startup Investments, and AI-Driven Customer Experience
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892: Ascending to the CEO role from a technology background showcases the critical impact of tech expertise in guiding business transformation and growth. In this episode of Technovation, Peter High interviews Mike Clifton, Co-Chief Executive Officer at Alorica, about his career journey and how his experience as a technology executive has shaped hi…
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Cybersecurity and Risk Management: Western Digital CIO Sesh Tirumala’s Strategy on People, Process, and Technology for Cyber Threat Readiness
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891: Proper cybersecurity practices within a company involve a shared responsibility across the entire enterprise, not just the IT organization, requiring a unified approach that encompasses people, processes, and technology. In this episode of Technovation, Peter High interviews Sesh Tirumala, Chief Information Officer of Western Digital, to discu…
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USPS Transformation: CIO Pritha Mehra on COVID-19 Lessons, Employee Experience Enhancements, and Innovations in Logistics
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890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story…
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The Future of European Tech: Phoenix Court Co-Founder Saul Klein on Brexit, Innovation, and Leading the Next Era of Venture Capital
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889: Venture capital has driven technological advancement from hardware companies like Cisco to software giants like Google. But what does the future hold? In this episode of Technovation, host Peter High talks with Saul Klein, co-founder and managing partner of Phoenix Court, about his insights on a more balanced future for tech VC. They discuss S…
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Shaping the Story: Future-Oriented Talent and Innovation with Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi
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888: The rapid pace of technological change, particularly with the advent of AI tools, has drastically decreased the average half-life of skills to less than five years, necessitating a focus on continuous learning at every level. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium, where Liberty M…
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Peter Zeihan on the Collapse of Globalization, Shifts in Global Power Dynamics, and America's Changing Role
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887: Peter Zeihan, renowned geopolitical strategist and founder of Zeihan on Geopolitics, wrote in his most recent book, “the seeds of deglobalization were sown decades ago.” Since then, the world has seen both demographic and economic shifts that further validate his analysis. In this episode, Peter High interviews Peter Zeihan about his deep insi…
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Mastering High-Stakes Negotiation: Insights from Former Scotland Yard Detective Scott Walker
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886: In high-stakes negotiations, whether for ransom, cyber extortion, or business dealings, emotional self-regulation, empathy, and trust-building, alongside practical stress management techniques, are critical to achieving a successful outcome. In this episode of Technovation, Peter High interviews Scott Walker, a former Scotland Yard detective-t…
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Customer Experience in the Age of AI with Priceline CTO Marty Brodbeck and UPS CDTO Bala Subramanian
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885: Organizations navigate a landscape marked by frequent AI interface releases, expanding interaction channels, and heightened expectations for quick, seamless, personalized experiences. Emphasizing responsible customer data use, they strive to balance AI with human touch to enhance both customer and employee engagement. In this episode of Techno…
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The AI-Savvy Leader: David De Cremer on Leadership and Balancing Human and AI Capabilities
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884: Although AI won’t fundamentally change the notion of leadership, it challenges business leaders to adopt it to enhance their workforce, fostering innovation and competitive value. In this episode, Peter interviews David De Cremer, Dean of the D’Amore-McKim School of Business at Northeastern University and a Professor in Management and Technolo…
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Monetizing Innovation: Sky Group CTO Prasanna Gopalakrishnan on Experimentation, Generative AI, and the Future of Quantum Computing
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883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspec…
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Transforming University IT: Penn CIO Tom Murphy on Decentralization, Generative AI in Education, and the Future of Tech Leadership
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882: The IT organizations within universities operate similarly to those in the corporate sector, but the role of the technology leader often differs in terms of both authority and responsibility. In this episode of Technovation, Peter High interviews Tom Murphy, the Senior Vice President of Information Technology and University Chief Information O…
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How to Become Famous: Harvard Professor Cass Sunstein on the Concept of Fame, Beatlemania, Taylor Swift, and Other Insights from His Latest Book
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881: Fame is often perceived as a pathway to wealth, popularity, and happiness, but its reality is more nuanced than commonly thought. In this episode of Technovation, Peter High hosts Harvard Professor and author Cass Sunstein to discuss his latest book, ‘How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be.’ …
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Emerging AI Opportunities in Pharmaceuticals and Healthcare with Eli Lilly CIDO Diogo Rau, AstraZeneca CDO & CIO Cindy Hoots, and Bristol Myers Squibb CDTO Greg Meyers
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880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Mey…
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The Blueprint for AI Organizational Readiness with CommScope CIO Praveen Jonnala and Regal Rexnord CDIO Tim Dickson
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879: AI can serve as a great enabler of customer experiences and breakthrough innovations, but a lack of preparation and organizational readiness often limits how quickly companies can adopt and leverage AI tools. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium where Praveen Jonnala, CIO of Com…
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