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The Health Design Leadership podcast helps business leaders sharpen their skills and build great teams by prioritizing the wellness of employees and modeling positive leadership skills. JOIN US and take your leadership skills from good to great!
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Boagworld: UX, Design Leadership, Marketing & Conversion Optimization
Paul Boag, Marcus Lillington
Boagworld: The podcast where digital best practices meets a terrible sense of humor! Join us for a relaxed chat about all things digital design. We dish out practical advice and industry insights, all wrapped up in friendly conversation. Whether you're looking to improve your user experience, boost your conversion or be a better design lead, we've got something for you. With over 400 episodes, we're like the cool grandads of web design podcasts – experienced, slightly inappropriate, but alwa ...
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A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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In our modern business world, increasingly complex, unreliable, and incompressible. Calls for a different mode of leadership. In this podcast, we will explore and discuss with leaders and change-makers how this new leadership approach emerged and how it is transforming institutions and organizations for the better. In Modern Organizations, everyone must be a Leader. Accountable & Proactive, Creative & Resilient, Empowered & Collaborative. Our mission is to empower the future generation of Cr ...
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WP Engine vs WordPress, SUPA, and AI-Powered UX Reviews
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Hello and welcome to the Boagworld Show, the longest-running web design podcast where we look at user experience design, conversion optimization, and working in the web. This week, we've got quite the lineup for you. WP Engine vs WordPress: A Cautionary Tale We kick things off with a look at the recent controversy between WP Engine and WordPress. I…
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Unlocking Growth Through Team Alignment in Product Management
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Send us a text In this episode of UX Leadership by Design, Mark Baldino and Bruce McCarthy discuss the challenges and solutions around stakeholder alignment in product management. Bruce highlights the importance of bridging communication gaps across departments to achieve unified goals and emphasizes the role of empathy, strategic prioritization, a…
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Health Design Leadership - Guest: Sharron McCarthy - Episode 14
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! SHARRON MCCARTHY Our special guest today is Sharron McCarthy, CEO of Girls Inc. NH since 2020, after a 33-year career in publishing. She spent 22 years as publisher/President of McLean Communications. Sharron served as publisher …
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Navigating the Future: AI, UX Leadership, and Content Simplification
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The State of the Industry and AI's Impact We kick off this episode by delving into the current state of the tech industry, particularly focusing on the widespread budget cuts we're witnessing. What's driving these cuts? Is it the rise of AI, economic uncertainties, or perhaps a tech bubble bursting? We explore these possibilities and ponder whether…
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The Future of Product Management is Data and AI
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Send us a text In this episode of UX Leadership by Design, Rina Alexin, CEO of Productside, joins Mark Baldino , Co-Founder of Fuzzy Math, to discuss the state of product management today, including challenges like misaligned strategy, poor stakeholder management, and data utilization. She emphasizes the need for clearer communication of strategy a…
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Transforming UX Teams From Reactive to Strategic
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Transforming UX Teams - From Reactive to Strategic In this episode, we explore how UX teams can evolve from firefighters to strategic leaders, revolutionizing their impact on organizations. We also review Maze, a versatile UX testing platform, and share insightful reads of the week. Revolutionizing UX Teams: From Firefighters to Strategic Leaders I…
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Health Design Leadership - Guest: Christina Ferrari - Episode 13
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! CHRISTINA FERRARI Our special guest today is Christina Ferrari, Attorney & Shareholder at Bernstein, Shur, Sawyer & Nelson, P.A., a northern New England regional law firm, where she protects her clients’ interests - inside and ou…
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Content Chaos to Clarity: Streamlining Your Website Copy
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This week on the Boagworld Show, we’re diving deep into user-focused content creation, leveraging AI, optimizing web copy for better UX and conversions, and discussing the importance of community and balancing work-life commitments. Get ready for some insightful tips and strategies! Embracing User-Centric Content Creation In this episode, we break …
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Communication Hacks to Align Your Product Team for Success
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Gerard Dolan about the challenges teams face in communication, problem identification, and leadership in dynamic work environments. Gerard discusses practical strategies for addressing issues like silos of information, aligning teams, and the importance of buil…
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Health Design Leadership - The Best of Year One - Episode 12
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! As we celebrate the one-year anniversary of the Health Design Leadership podcast, let's take a look back at some of the wonderful words of wisdom our guests have shared with us! LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP…
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We're back with another episode of the Boagworld Show, where we dive into all things user experience, conversion optimization, and digital leadership. This week, we are discussing some exciting topics that will grab your attention. Embracing AI We've been exploring the world of AI. We've been experimenting with tools like Claude AI and Fathom, whic…
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From Graffiti to CEO: A Creative's Guide to Leading Creatives
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Pablo Stanley. Pablo, a designer and artist, shares his journey from being a graffiti artist in his teenage years to becoming a creative director and founder of multiple companies. He discusses the challenges and triumphs of leading a team of creatives, includi…
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We're back with another episode of Boagworld, the longest-running web design podcast in the world. Well, maybe we took a bit of a holiday, but who's counting? In this week’s show we discuss the dangers of perfectionism, the pros and cons of AI platforms and why empathy is the key skill for UX professionals. A Trip to Apple Vision Pro Land However, …
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Old Friends, New Insights: The Boagworld Comeback
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Guess who's back? That's right, the Boagworld Show has returned after a five-year hiatus! We're thrilled to be back in your earbuds, bringing you the longest-running podcast about digital services and all things web-related. Why Are We Back? Well, to be honest, we missed hanging out with each other and chatting about the ever-evolving digital lands…
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Mastering Intentional Prioritization for Complex Organizations
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Send us a text In this episode of UX Leadership by Design, host Mark Baldino speaks with Harry Max, author of the book "Managing Priorities: How to Create Better Plans and Make Smarter Decisions". We discussion the importance of intentional prioritization, particularly in complex organizational settings. Harry explains that while many people think …
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Amex's Strategy for Building Better Design Leaders
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Send us a text In this episode of UX Leadership by Design, Mark Baldino, co-founder of Fuzzy Math, speaks with Evan English, Vice President of Design and User Research at American Express. Evan shares her journey from product management to UX leadership at Amex, where she has spent 15 years. She highlights the company's significant investment in le…
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You can find more information on the return of the show here. Find The Latest Show NotesPaul Boag による
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Health Design Leadership - Guest: Maureen Beauregard - Episode 11
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! MAUREEN BEAUREGARD Our amazing guest today is Maureen Beauregard, President & CEO of Easterseals NH & VT, who joined the organization in 2019. In 1991, Maureen founded Families in Transition (FIT)-New Hampshire, which grew under …
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Health Design Leadership - Become an Amazing Leader - Episode 10
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: Become an Amazing Leader! Learn the skills positive leaders rely on to create winning teams! Enjoy the podcast! LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank you for listening! To learn more about Carol…
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Health Design Leadership - Guest: John Clayton - Episode 9
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! JOHN CLAYTON Our incredible guest today is John Clayton, who spent 27 years as a reporter and columnist with the New Hampshire Union Leader. John’s “In the City” column was a fixture on the front page of the Union Leader for more…
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Driving Change: How to Tackle Common Pitfalls in Digital Transformation
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Send us a text In Episode 7 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Mike LaVista, CEO and Founder of Caxy, a digital transformation constancy. They explore the importance of clear goals, change management, and mitigating risks for successful transformations. They also highlight the need to involve customers in the proce…
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Health Design Leadership - 10 Essential Leadership Skills - Episode 8
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: 10 Essential Leadership Skills you can use to make yourself a better leader for your team. Enjoy the podcast! LEARN ABOUT CAROL AND HEALTH DESIGN LEADERSHIP LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank…
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Send us a text In Episode 6 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Bridget McMullan, Director of Technology Innovation at Elevance Health, about the intersection of artificial intelligence (AI), user experience design, and product management. They dive into the critical role of human creativity and critical thinking in…
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Health Design Leadership - Guest: Terri Britt - Episode 7
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S GUEST: Former Miss USA, Terri Britt, is a spiritual coach, intuitive healer, TEDx Speaker, award-winning author, and founder of the Women Leaders of Love global community. For nearly twenty-five years, Terri has inspired …
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Navigating Product-Centric to Platform-Centric UX Design
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Send us a text In Season 2, Episode 5 of UX Leadership by Design, Mark Baldino is joined by Pooja Vijay Kumar from Autodesk to discuss the transformative shift from product-centric to platform-centric design. Pooja shares her journey and the strategic importance of breaking down complex systems into atomic elements for better communication and unde…
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The Strategic Role of Product Operations in Business Growth
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Send us a text In Episode 4, Season 2 of "UX Leadership By Design," Denise Tilles discusses the critical role of product operations in scaling businesses and enhancing product development. She underscores the necessity of integrating product and design teams with a strong emphasis on leveraging data and research operations to drive impactful busine…
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Health Design Leadership - Guest: Peter Richard - Episode 6
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Peter Richard, General Manager at XMA Corporation. Peter has been instrumental in leading the company through nearly two decades of transformative growth. Recently, under his dynamic leadership, XMA was recognize…
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Radical Softness: Transforming Team Dynamics and UX Leadership
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Send us a text Welcome to Episode 3 of Season 2 of UX Leadership By Design. In this episode, Mark speaks with Mollie Cox, Director of Product Design at Fleet.io and Adjunct Professor at the University of Nebraska-Lincoln. Mollie shares her career journey and the connection between her early career, playing hopscotch, teaching, and leadership style.…
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Designing In The Business While Practicing Self-Care
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Send us a text The title says it all -- we cover a ton in Season 2, Episode 2 of UX Leadership By Design, as Mark Baldino talks with Shan Shen, a Principal UX designer at Custom Ink. Shan shares her background in design and her transition to a leadership role as they discuss the challenges designers face in a remote work environment and the importa…
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Health Design Leadership - Guest: Leslie Sturgeon - Episode 5
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Leslie Sturgeon, Visionary and Founder of Women Inspiring Women. Leslie is a serial entrepreneur, starting her first business 34 years ago at the age of 22. Women Inspiring Women was a creative spark that grew in…
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Resilient Leadership: Innovation & Creativity in Exhausting Times
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Send us a text Welcome to Season 2 of UX Leadership by Design. In this episode, we talk to Bryn McCoy, a seasoned UX design leader, who shares her journey from a maker in tech to a design leader. Bryn emphasizes the importance of collaboration between product and design teams, addressing challenges in the tech industry, and the need for innovation …
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Health Design Leadership - Guest: Diane Fitzpatrick - Episode 4
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Diane Fitzpatrick, who serves as the Chief Executive Officer of the Boys & Girls Club of Manchester (NH), where she plays a crucial role in developing, communicating, executing, and maintaining strategic initiati…
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Striking a Balance: Weighing UX Research with Commercial Success
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Send us a text In this episode, we explore design leadership and entrepreneurship with Cameron Ridenour, Chief Design Officer of CoNote. Cameron brings listeners into the process of novel product design - highlighting the intricate journey of aligning user requirements with a company's strategic goals. Mark and Cameron discuss transitioning from a …
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UX Maturity Models: Measured Growth of Design
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Send us a text In Episode 11 of UX Leadership by Design, Joana Castro, Director of UX at Buildium in Portugal explains how she leverages UX Maturity models at Buildium, and more broadly, how organizations can use UX maturity assessments to measure progress (and regression), demonstrate the value of UX, and secure investment in user experience. This…
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Health Design Leadership - Guest: S. Renee Smith - Episode 3
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is S. Renee Smith, nationally-recognized Executive Development Expert and Leaders Career Accelerator. S. Renee helps senior leaders become more likable, marketable, and credible, increasing their income and influenc…
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Send us a text Are design leaders and their teams neglecting the power of wireframing in UX design? In the latest episode of UX Leadership by Design, Mark Baldino explores this question, and others, with Billy Carlson, a design leader and educator. The episode dives deep into the often underestimated process of wireframing, emphasizing its critical…
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Health Design Leadership - Guest: Amy LaBelle - Episode 2
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Welcome to the Health Design Leadership Podcast! Our goal is to help you maximize your leadership skills. Today's guest is Amy LaBelle, Founder and Winemaker of LaBelle Winery in Amherst and Derry, NH. Winemaker, entrepreneur, author, and media personality, Amy LaBelle is an international phenomenon with local roots in New Hampshire, but quickly gr…
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Embracing Disruption and Delight: Fostering Quirky Creativity for Innovation
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Send us a text In Episode 9 of UX Leadership by Design Mark talks to Tom Scotto, a design leader and consultant. Tom explains how embracing a quirky and creative team environment fosters innovation and collaboration and provides strategies to navigate and communicate the disruptive nature of design, both within your team and outside the design wall…
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Unlocking the Power of Changemakers: How to Lead with Creativity and Purpose
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Send us a text EPISODE DESCRIPTION: UX design leader Maria Giudice joins host Mark Baldino to discuss the core qualities that UX leaders need to become effective change agents. Drawing from three decades of experience, Maria underscores the significance of integrating design principles into leadership roles, enabling anyone to champion change. Mari…
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Health Design Leadership - Guest: Tom Raffio - Episode 1
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Welcome to the Health Design Leadership Podcast! Our goal is to help you maximize your leadership skills. Today's guest is Tom Raffio, President & CEO of Northeast Delta Dental. Under Tom’s leadership for the past 28 years, revenue has grown from 57 million dollars to more than 452 million dollars in 2022. Tom’s commitment to the principles of cont…
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Send us a text In this UX Leadership by Design podcast episode, host Mark Baldino of Fuzzy Math talks with Alfred Kahn, an experienced design leader and author. They discusses navigating complex problem spaces, infusing consumer-grade UX principles into enterprise design, and strategies for collaborative success between the "tripod" - design, produ…
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Beyond Compliance: Embedding Accessibility Into Your Organization
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Send us a text Welcome to the "UX Leadership by Design" podcast, hosted by Mark Baldino, Co-Founder of Fuzzy Math. In Episode 6, we have the pleasure of featuring Santiago Viteri, the Associate Director of UX and Digital Accessibility Standards of the UX Center of Excellence at Bristol-Myers Squibb. Join us as Santiago shares his inspiring journey …
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