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69 - How to Level Up in Your Customer Success Career - Sally Hamdan
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In today's episode, you'll meet Sally Hamdan, Customer Success Manager at Asana. She's also an active member of the Customer Success Network where she contributes to the advancement of the CS profession and also teaches at HEC Paris in her free time to help students boost their Linkedin presence to find their next dream job.
Fun Facts About Sally
- She speaks French, English, and Arabic
- She would love to live by the Mediterranean coast and considers herself an Extrovert.
- Sally’s teenage self would be surprised at the choice of her current job as she was less extroverted growing up and having a job now that is all about building relationships, building connections with people, communicating, and being all out there would be a bit surprising!
- If she could completely change her career tomorrow, Sally would either be a culinary guide
Career Journey
Sally’s career started at home in Lebanon within HR and the Learning & Development department where she thrived as a trainer. Her life brought her to France, where she got a role at LinkedIn as a Customer Education Specialist which evolved into a Customer Success role. Sally received specialist training with LinkedIn on customer success. Within her successful career journey, Sally worked with some distinguished companies like LinkedIn, Box, and now Asana.
Motivation
Sally loves the fact that her role requires continual learning and challenges that comes with working with clients from different functions.
She’s learning how a company functions through her understanding of how they want to use Asana and what for and trying to guide them in the process.
“Feeling that I learn something new today, every day when I go to bed is the biggest motivator for me.”
How to Level Up in Your Role:
Sally believes that your attitude is everything. The attitude you bring to work, the attitude you bring with your clients, the attitude you bring to your own personal growth, and your own development to your colleagues are key. Supporting people around you in the workspace and bringing wellness, and a healthy or balanced lifestyle is really important to Sally, she is passionate about it. She loves to make a positive impact on her colleagues and is a Culture Champion (former CFO - Chief Fun Officer!)
Follow Sally: https://www.linkedin.com/in/sallyhamdan/
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About Women in Customer Success Podcast
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About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.
Follow:
Women in Customer Success
- Website - womenincs.co
- LinkedIn - linkedin.com/company/womenincs
- Instagram: https://www.instagram.com/womenincs.co/
- Podcast page - womenincs.co/podcast
- Sign Up for PowerUp Tribe - womenincs.co/powerup
Host Marija Skobe-Pilley
- Website - https://www.marijaskobepilley.com/
- LinkedIn - https://www.linkedin.com/in/mspilley/
- Coaching with Marija: http://marijaskobepilley.com/programs
- Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie
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