#88: Okay vet, exceptional outcomes: fresh thoughts on leadership and motivation, with Dr Andrew Ciccolini.

The Vet Vault

Dr Andrew Ciccolini is a Medical Director at the National Mill Dog Rescue, a non-profit that rescues and rehomes discarded breeding dogs, and also the Director of Non-Profit Initiatives at Galaxy Vets. His background includes serving in the U.S. Army, where he worked his way up from Associate Veterinarian to VP of Operations. In addition to his veterinary degree, he also has a Master’s degree in Organizational Leadership.

In this conversation Andrew takes us on a wild ride through his career with detours into what it’s like to be a military vet, working with high-performance dogs, why choosing not-for-profit work works for him, why it might work for you, and how incorporating some of it in your business might work for your team. We draw on Andrew’s military experience and his leadership Master's to talk about leadership styles, finding the right ways to motivate a vet team beyond money (but also including money!), and Andrew tells us about his current work for the Galaxy Vets Foundation to support pet owners in Ukraine.

Time markers:

1. Bad decisions, good stories. 6:00

2. Life as an army vet in the US. 9:00

3. Working with high-performance dogs 12:15

4. What Andrew learnt in his time as a military vet. 14:46

5. Leadership lessons from the military. 16:00

6. Can you change your leadership style? 23:19

7. Motivating veterinary teams: beyond the $$$'s. 26:41

8. National Mill Dog Rescue. 31:40

9. Dealing with 'divided' teams. 33:30

10. Not-for-profit work. 35:54

11. Galaxy Vets Foundation and its work in Ukraine. 39:58

12. What we've learnt about Telemedicine from their work in Ukraine. 41:07

13. Rediscovering your passion through charity work. 43:24

14. Being okay with being okay. 49:10

15. The pass-along question. (Chihuahuas!) 53:00

16. Andrew's podcast choices. 56:20

17. The one question. 56:56

Join the mailing list to hear about new opportunities at Galaxy Vets here, or volunteer to provide telehealth services to the pets and pet owners of Ukraine here.

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Go to thevetvault.com for show notes and to check out our guests’ favourite books, podcasts and everything else we talk about in the show.

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