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How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Manage episode 362436434 series 1321127
On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.
Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs
Follow the people:
https://twitter.com/micahsolomon
https://twitter.com/Liam_Geraghty
You'll find contact info for Micah on www.micahsolomon.com
The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
432 つのエピソード
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Manage episode 362436434 series 1321127
On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.
Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs
Follow the people:
https://twitter.com/micahsolomon
https://twitter.com/Liam_Geraghty
You'll find contact info for Micah on www.micahsolomon.com
The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
432 つのエピソード
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