111. Is Hiring Even Worth It? Let’s Talk ROI and KPIs with Hallie Sherman [Hiring Series]

The Savvy Seller with Kristen Doyle

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Ever worry if the time and money that you put into hiring will really pay off? In today's episode, we are diving deep into the world of hiring and team management for business growth. I am joined by seasoned entrepreneur Hallie Sherman to unpack the critical importance of setting Key Performance Indicators (KPIs) for all team members, no matter their roles.
Hallie shares her journey from recognizing the need to hire help while managing a full-time job to executing strategic hires—starting with an editor, then a product photographer, and eventually a ghostwriter. Together, we explore the complexities of the hiring process, from determining tasks worth delegating based on effective hourly rates to ensuring hired help aligns with your long-term business vision.
Whether you're wrestling with the decision to expand your team or looking to enhance your current hiring strategy, this episode is packed with actionable insights. Expect tips on managing contractors, establishing clear boundaries and deadlines, and maintaining high standards of customer satisfaction.
02:19 - Hallie’s first few roles that she hired for
06:57 - How to know which roles to fill when it comes to tying it to the ROI
09:06 - How to manage the people that we hire and how to know if they are doing a good job or not
16:57 - Setting boundaries and clear expectations
22:18 - Tools to help track performance and productivity
24:56 - The importance of every single person on the team having SOPs
26:59 - What to do in situations where a team member is not meeting their KPIs
Links & Resources:

• Visit Hallie's Website
• Connect with Hallie on Instagram
• Follow me on Instagram @kristendoyle.co
• Join my private Facebook community: Savvy Teacher Sellers
• More resources for growing your business
• Rate & review The Savvy Seller on Apple Podcasts

Show Notes: https://kristendoyle.co/episode111

Check out my Everything Page at https://kristendoyle.co/everything