Digital transformation at MetLife - Françoise Lamotte, Head of Digital and Innovation

The Heart Tech

A 150-year history has given MetLife, not just incredible experience and an amazing legacy, but also the challenge of continually adapting to a world always changing. Our conversation with Françoise Lamotte, head of Digital and Innovation at MetLife, revealed her passion for innovative ideas, her pursuit of the discovery for new things and the inborn curiosity she has for the world around and connecting those things to shape the culture of a global company. With a focus on truly understanding the customer in order to innovate effectively, Françoise opens up about what inspires her, her commitment to change, and the incredible benefit of empowering other leaders. What are the three elements MetLife looks at as they approach their landscape? What keeps high-level leaders like Françoise up at night? How can you develop and grow faster by connecting with start-ups?