Africa-focused technology, digital and innovation ecosystem insight and commentary.
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コンテンツは Cherryleaf によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Cherryleaf またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
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Player FM -ポッドキャストアプリ
Player FMアプリでオフラインにしPlayer FMう！
Player FMアプリでオフラインにしPlayer FMう！
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113. Using heatmaps & recordings to improve Hotjar's knowledge base, with Karissa Van Baule
Manage episode 296971252 series 2360471
コンテンツは Cherryleaf によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Cherryleaf またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
We talk to Karissa Van Baulen, Customer Education Lead and Knowledge Base Owner at Hotjar.
We discuss how she has used heatmaps and playback recordings to improve Hotjar's knowledge base.
- What does Hotjar do?
- Why are heatmaps important?
- How have you used heatmaps and recordings to improve Hotjar's knowledge base?
- How easy is this to do?
- How much time should you schedule?
- What have been the benefits?
- What have been the downsides?
- If people want more information, where should they go?
More information:
Take our quiz:
What type of technical writer are you?
To contact Cherryleaf: info@cherryleaf.com
102 つのエピソード
シェア
Manage episode 296971252 series 2360471
コンテンツは Cherryleaf によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Cherryleaf またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
We talk to Karissa Van Baulen, Customer Education Lead and Knowledge Base Owner at Hotjar.
We discuss how she has used heatmaps and playback recordings to improve Hotjar's knowledge base.
- What does Hotjar do?
- Why are heatmaps important?
- How have you used heatmaps and recordings to improve Hotjar's knowledge base?
- How easy is this to do?
- How much time should you schedule?
- What have been the benefits?
- What have been the downsides?
- If people want more information, where should they go?
More information:
Take our quiz:
What type of technical writer are you?
To contact Cherryleaf: info@cherryleaf.com
102 つのエピソード
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Player FMは今からすぐに楽しめるために高品質のポッドキャストをウェブでスキャンしています。 これは最高のポッドキャストアプリで、Android、iPhone、そしてWebで動作します。 全ての端末で購読を同期するためにサインアップしてください。
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Africa-focused technology, digital and innovation ecosystem insight and commentary.
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Player FM -ポッドキャストアプリ
Player FMアプリでオフラインにしPlayer FMう！
Player FMアプリでオフラインにしPlayer FMう！
